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| Section | Objectives |
|---|---|
| MSP Principles | - Adaptability - Focus on value - Alignment with organizational strategy - Transparency - Continuous improvement - Benefits realization - Governance |
| Key Practices | - Information management - Quality management - Resource management - Issue and change management |
| Programme Lifecycle | - Closure - Delivery - Definition - Identification |
| Tailoring MSP | - Adapt to organizational context - Tailor principles, themes and processes |
| Governance Themes | - Risk management - Benefits management - Decision making - Leadership and governance - Stakeholder engagement - Assurance - Planning and control |
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NEW QUESTION # 121
Which of the following is Not a core element of successful communication?
Answer: A
Explanation:
While identifying the correct people to communicate with is important, MSP does not list it as one of the four core elements of successful communication.
The MSP Practitioner outlines the four core elements as:
a) Stakeholder identification and analysis
b) Message Clarity and consistency
c) Effective system of message delivery
d) Feedback Collection system
These elements ensure messages are targeted, clear, consistently delivered, and that feedback is captured to improve communication.
Misidentifying core communication elements can weaken engagement efforts, so focusing on these pillars supports stronger communication outcomes throughout the programme lifecycle.
NEW QUESTION # 122
The programme is starting Tranche 1 and there is a lot of dissatisfaction in the workforce about the planned merging of the engineering roles. The programme board has made some proposals on how to deal with this issue but is unsure whether to involve the sponsoring group.
According to the 'decisions' theme, which document should be consulted to clarify whether it is necessary to escalate this issue to the sponsoring group?
Answer: B
Explanation:
Comprehensive and Detailed 200 to 250 words of Explanation From Exact Extract of project- programme-and-portfolio-management of 5th Edition MSP:
The Decisions Theme in MSP 5th Edition defines how a programme maintains its integrity and remains aligned with strategic objectives through effective governance. A core part of this theme is the Decision- making Approach, which is a section within the Programme Strategy. This document outlines the levels of authority, the "delegation of power," and the escalation routes for issues and decisions that exceed the programme board's tolerance levels.
In this scenario, the workforce dissatisfaction is a significant issue that could derail the programme's benefits.
The Programme Board needs to know if they have the authority to implement their proposals or if the strategic impact requires approval from the Sponsoring Group. Option C is the correct answer because the Decision-making Approach specifies the criteria for escalation. It answers the question: "Who has the authority to make this specific choice?" While the Issue Resolution Approach (Option A) tells you how to handle an issue, the Decision-making Approach tells you at what level the final call must be made.
Consulting this document ensures that the programme respects the boundaries between operational management (the Board) and strategic ownership (the Sponsoring Group), thereby maintaining proper governance and accountability as defined in the MSP framework.
NEW QUESTION # 123
Who reviews Business Case?
Answer: A
Explanation:
The Business Change Manager (BCM) reviews the Business Case to confirm that the plans for benefits realization are sound and achievable. The BCM ensures that the expected benefits are realistic, measurable, and aligned with the organization's strategic objectives.
The MSP Practitioner states: "BCMs will review it to confirm that benefit realizations have been handled correctly." This review helps identify risks or gaps in benefit planning early, enabling corrective actions before programme progression.
While the SRO approves the Business Case and the Programme Manager produces it, the BCM's critical role is to validate the benefits-related aspects, ensuring the programme can deliver its expected value effectively and sustainably.
NEW QUESTION # 124
During the programme, there will be a series of voluntary and compulsory redundancies. The COO believes there is a possibility that UU could lose many of its very highly skilled and knowledgeable staff as a result.
How should this information be managed when applying the 'decisions' theme to the 'embed the outcomes' process?
Answer: A
Explanation:
Comprehensive and Detailed 200 to 250 words of Explanation From Exact Extract of project- programme-and-portfolio-management of 5th Edition MSP:
The Decisions Theme in MSP 5th Edition involves monitoring the impact of the transformation and responding to emerging information. During the 'Embed the outcomes' process, the programme must look for unintended consequences-outcomes of the change that were not part of the original design but have an impact (usually negative) on the organization.
The loss of critical, highly skilled staff during a redundancy process is a classic unintended consequence.
While the redundancies themselves were a planned output to reduce costs, the "brain drain" of key talent is a side effect that could damage the long-term health of the business. Option A is the correct answer because MSP 5th Edition guidance states that such consequences should be managed by increasing monitoring and assurance to understand the scale of the impact. This allows the Programme Board to decide if corrective action is needed. While it could be viewed as a dis-benefit (Option C), the "decisions" theme specifically looks at these emerging impacts as things that need to be tracked and evaluated through the governance structure. By treating it as an unintended consequence, the programme can use its assurance mechanisms to provide the SRO with the data needed to make a strategic choice, such as adjusting the retention strategy or the pace of the remaining redundancies.
NEW QUESTION # 125
Which of the following is not correct about 'Leading change'?
Answer: B
NEW QUESTION # 126
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