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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Administration, Setup, and Configuration | 25% | - Site setup and activation - PRM and service integration - Deployment and migration |
| Topic 2: Adoption and Analytics | 5% | - Engagement and adoption strategies - Reporting and dashboards - Moderation and community governance |
| Topic 3: User Creation and Authentication | 13% | - User provisioning methods - External user activation and permissions - Single Sign-On and identity providers |
| Topic 4: Experience Cloud Basics | 8% | - Use cases and benefits of Experience Cloud - Platform capabilities and limitations - Experience types and use scenarios |
| Topic 5: Branding, Personalization, and Content | 15% | - Branding and layout customization - Content management and CMS integration - Personalization and targeted content |
| Topic 6: Templates and Themes | 10% | - Lightning and Visualforce options - Template selection and configuration - Theme customization and design |
| Topic 7: Sharing, Visibility, and Licensing | 17% | - Data access and security model - License types and allocation - Sharing rules and external visibility |
| Topic 8: Customization Considerations and Limitations | 7% | - Performance and scalability - Limits and governor considerations - Declarative vs programmatic options |
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問題 #61
Cloud Kicks (CK) is planning to introduce a User Acceptance Testing (UAT) process to ensure quality. UAT will take place In Partial and Full sandboxes. OC has also set up the Salesforce content Delivery Network (CDN) for its domain in production environment.
What should CK keep in mind about salesforce CDN?
答案：D
解題說明：
CK should keep in mind that Salesforce CDN is not supported in sandbox environments. Salesforce CDN is a feature that allows CK to improve the performance of its site by caching static resources on servers that are closer to CK's site visitors. However, this feature is only available in production environments and not in sandbox environments, such as Partial and Full sandboxes. Therefore, CK should not use Salesforce CDN for its UAT process.
問題 #62
What are two ways a question can be escalated to a case?
Choose 2 answers
答案：A,C
解題說明：
A question can be escalated to a case in two ways:
* Manually by a moderator selecting ''Escalate to Case'' in the Feed. A moderator is a user who has permission to manage content on your site. A moderator can escalate a question to a case by clicking on the ''Escalate to Case'' action in the Feed menu of the question post.
* Automatically via process Builder by meeting specified criteria. Process Builder is a tool that allows you to automate business processes based on criteria and actions. You can use Process Builder to create a process that escalates a question to a case when certain criteria are met, such as number of comments, number of likes, or time elapsed.
問題 #63
Bloomington Caregivers (BC) intends to launch a company-wide project to create personalized experiences for its providers, vendors installers, and patients. BC'sbusiness processes and workflow flow industry standards and common practices, mostly driven by compliance and regulatory mandates.
What should BC closely into during the evaluation phase?
答案：C
解題說明：
BC should look closely into Lightning Bolt solutions during the evaluation phase. Lightning Bolt solutions are industry-specific solutions that include prebuilt themes, templates, pages, components,and business logic for Experience Cloud sites. Lightning Bolt solutions can help BC create personalized experiences for its providers, vendors, installers, and patients by providing them with best practices and ready-made features for their industry. BC can find and install Lightning Bolt solutions from AppExchange or create their own custom solutions using Lightning Bolt framework.
問題 #64
DreamHouse Realty (DR) is designing a digital experience for its global real estate team. The realtors will need access to Knowledge, reports and dashboards, and Leads coming in from the website. Leads are converted to Opportunities by an internal DR deal desk.
Which license type meets this requirement?
答案：C
解題說明：
This license type allows the realtors to access Knowledge articles, reports and dashboards, and Leads in the digital experience. Partner Community users can also access standard and custom objects, such asaccounts, contacts, cases, and opportunities. Partner Community users can also register deals and collaborate with UMS on sales opportunities.
問題 #65
Ursa Major Solar (UMS) wants to differentiate between the leads created by partners and the leads created by its ownSales team. All lead records are shared with partners: however, some of the information captured by the Sales team on the lead record should not be shared with partners.
Which two steps should UMS take at a minimum in order to meet the requirement?
Choose2 answers
答案：B,C
解題說明：
To differentiate between the leads created by partners and the leads created by its own Sales team, UMS should create lead record types and page layouts for lead distribution. A record type is a way to offer different business processes, picklist values, and page layouts to different users based on their profiles. A page layout is a way to control the layout and organization of detail and edit pages in Salesforce. By creating lead record types and page layouts, UMS can customize the fields and values that are displayed to partners and Sales team members.
問題 #66
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