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SAP C_C4HCX Exam Syllabus Topics:

Section	Weight	Objectives
SAP Integration Suite	11-20%	- API Management - Cloud Integration capabilities - Integration strategy and architecture - Open Connectors
The Intelligent Enterprise	<=10%	- Understanding SAP's End-to-End Business Processes - SAP Business Suite Strategy
SAP Commerce Cloud	11-20%	- Storefront and catalog management - Order management - Commerce solution architecture
Managing Clean Core	<=10%	- Evaluating for clean core principles - Applying clean core methodology to SAP CX solutions
SAP Customer Data Solutions	11-20%	- Customer Data Platform (Unification and Segmentation) - Customer Data Cloud (Identity and Consent)
SAP Sales Cloud and SAP Service Cloud	11-20%	- Sales process configuration - Service ticket workflows - Integration with back-end systems
Extensibility in SAP CX Solutions	11-20%	- Side-by-side extensibility using SAP BTP - In-app extensibility - Low-code/No-code development (SAP Build)
SAP Emarsys Customer Engagement and SAP Marketing Cloud	<=10%	- Campaign management - Customer segmentation - Marketing automation strategies

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SAP Certified - Solution Architect - SAP Customer Experience Sample Questions (Q32-Q37):

NEW QUESTION # 32
When setting up profile views in SAP Customer Data Platform, why might an organization choose to maintain both the Unified Customer Profile and Contextual Profile views?
Note: There are 2 correct answers to this question.

A. To reduce storage and operational costs by duplicating key customer data in both views.
B. To maintain different views using weaker and stronger identifiers respectively.
C. To enhance the profile's visual appeal for end users.
D. To support both high-confidence and low-confidence data use cases within different business applications.

Answer: B,D

NEW QUESTION # 33
What is the SAP Customer Identity from SAP Customer Data Cloud used for?
Note: There are 3 correct answers to this question.

A. To perform delegated admin actions
B. To implement consent flows for GDPR compliance
C. To store information securely and leverage it
D. To help gather critical information about your users
E. To offer tools for building a trust-based relationship with your users

Answer: C,D,E

NEW QUESTION # 34
What are some of the features of SAP Commerce Cloud, integration extension pack?
Note: There are 3 correct answers to this question.

A. It is delivered as an SAP BTP service.
B. It is a coupled platform.
C. It is only for SAP solutions.
D. It is delivered separately.
E. It delivers predefined integrations.

Answer: A,D,E

NEW QUESTION # 35
When are product fields created in SAP Emarsys Customer Engagement?

A. During the customer checkout process.
B. When user accounts are registered.
C. When specific product packages or add-ons are enabled.
D. When new products are added to the inventory.

Answer: C

NEW QUESTION # 36
Which component type list is part of Dataflows (IdentitySync)?

A. Readers, Lookups, Transformers, Writers, Deleters
B. Readers, Lookups, Evaluators, Storers, Deleters
C. Readers, Queries, Formatters, Writers, Deleters
D. Readers, Searches, Mappings, Writers, Removers

Answer: A

NEW QUESTION # 37
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