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SAP C_C4HCX Exam Syllabus Topics:

Section	Weight	Objectives
SAP Integration Suite	11-20%	- Cloud Integration capabilities - Open Connectors - API Management - Integration strategy and architecture
SAP Sales Cloud and SAP Service Cloud	11-20%	- Sales process configuration - Service ticket workflows - Integration with back-end systems
Extensibility in SAP CX Solutions	11-20%	- Low-code/No-code development (SAP Build) - In-app extensibility - Side-by-side extensibility using SAP BTP
Managing Clean Core	<=10%	- Applying clean core methodology to SAP CX solutions - Evaluating for clean core principles
SAP Commerce Cloud	11-20%	- Commerce solution architecture - Storefront and catalog management - Order management
SAP Customer Data Solutions	11-20%	- Customer Data Platform (Unification and Segmentation) - Customer Data Cloud (Identity and Consent)
SAP Emarsys Customer Engagement and SAP Marketing Cloud	<=10%	- Campaign management - Customer segmentation - Marketing automation strategies
The Intelligent Enterprise	<=10%	- Understanding SAP's End-to-End Business Processes - SAP Business Suite Strategy

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SAP Certified - Solution Architect - SAP Customer Experience Sample Questions (Q73-Q78):

NEW QUESTION # 73
Which functions are available in the Automation Center feature in SAP Emarsys Customer Engagement?
Note: There are 2 correct answers to this question.

A. Lifecycle campaigns for large contact lists
B. Multilevel ad hoc programs
C. Event-driven journeys for contacts
D. Immediate reactions to customer behavior

Answer: A,B

NEW QUESTION # 74
What do opportunity revenue splits allow you to do when using SAP Sales Cloud?
Note: There are 2 correct answers to this question.

A. They allow you to see how much each revenue partner contributes to an opportunity.
B. They allow you to split the revenue from a sales opportunity between sales employees.
C. They allow you to see how much each employee in the sales unit contributes to an opportunity.
D. They allow you to split the revenue from a sales opportunity between sales employees and external partners.

Answer: B,C

NEW QUESTION # 75
What features does SAP API Management offer?
Note: There are 2 correct answers to this question.

A. Implementing new code-based APIs to various back ends (SAP cloud/on premise, third party)
B. Providing comprehensive analytics capabilities to understand the various patterns of API consumption
C. Enabling seamless extensibility through an open event-based message exchange platform (event-driven architecture)
D. Exposing data with external ecosystems to generate new revenue streams (data as a service)

Answer: B,D

NEW QUESTION # 76
What is the primary purpose of the accountld attribute in a group's schema in SAP Customer Data Platform?

A. To specify the parent entity in a relationship schema
B. To serve as the primary attribute for matching incoming event data to an existing group
C. To store the unique identifier for the group generated by the SAP CDP pipeline
D. To represent the highest quality and most recent cdpld of the group

Answer: B

NEW QUESTION # 77
Which services are provided by SAP BTP Connectivity to integrate capabilities or data from the internet or your on-premise system landscape? Note: There are 2 correct answers to this question.

A. SAP Destination service
B. SAP Connectivity service
C. SAP API service
D. SAP Integration service

Answer: A,B

NEW QUESTION # 78
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