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Salesforce ED-Con-101 Exam Syllabus Topics:

SectionObjectives
Data Management and Integration- Data architecture and integration patterns
  • 1. Data migration and governance considerations
    • 2. Integration with SIS and external systems
      Student Lifecycle Management- Recruitment and admissions processes
      • 1. Applicant tracking and enrollment workflows
        • 2. Student onboarding processes
          Security and Access Control- Role-based access and permissions
          • 1. Data privacy and compliance considerations
            Education Cloud Fundamentals- Salesforce Education Cloud architecture overview
            • 1. Key objects used in Education Cloud
              • 2. Core Education Cloud data model concepts
                Student Experience and Engagement- Student portals and experience design
                • 1. Personalized engagement strategies
                  • 2. Communication and advising tools
                    Program and Academic Operations- Course and program management
                    • 1. Scheduling and enrollment management
                      • 2. Academic structure modeling
                        Reporting and Analytics- Education Cloud reporting capabilities
                        • 1. Dashboards and performance metrics
                          • 2. Operational analytics for institutions

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                            Salesforce Certified Education Cloud Consultant Sample Questions (Q126-Q131):

                            NEW QUESTION # 126
                            Where can a customer find more information on Salesforce open-source and community sprint information?

                            Answer: C

                            Explanation:
                            The customer can find more information on Salesforce open-source and community sprint information on Trailblazer Community. Trailblazer Community is a platform that connects Salesforce customers, partners, employees, and enthusiasts to learn, share, and collaborate on Salesforce topics and projects. Trailblazer Community provides information on Salesforce open-source and community sprint events, such as dates, locations, agendas, or registration links. The customer can also join groups, forums, or blogs related to Salesforce open-source and community sprint topics on Trailblazer Community. Trust.salesforce.com, Partner Community, or AppExchange are not platforms where the customer can find more information on Salesforce open-source and community sprint information. Reference:
                            https://trailhead.salesforce.com/en/content/learn/modules/trailblazer-community-basics
                            https://trailblazercommunitygroups.com/sprints/


                            NEW QUESTION # 127
                            A consultant is working with a university in Spain that will be using the Education Data Architecture (EDA).
                            Which of these considerations about translating EDA into Spanish should the consultant discuss with the university?

                            Answer: B

                            Explanation:
                            The consultant should discuss with the university that EDA picklist values for reciprocal Relationships need to be translated manually as a consideration about translating EDA into Spanish when using EDA. Translating EDA into Spanish means changing the language of EDA objects, fields, labels, or values into Spanish. EDA picklist values for reciprocal Relationships need to be translated manually as a consideration about translating EDA into Spanish when using EDA because these picklist values are not automatically translated by Salesforce's Translation Workbench tool and require manual intervention. The consultant should discuss with the university that EDA picklist values for reciprocal Relationships need to be translated manually as a consideration about translating EDA into Spanish when using EDA by explaining how to use custom labels or formula fields to translate these picklist values into Spanish. EDA picklist values are restricted to the organization's default language or Spanish is a platform-only language in EDA are not considerations about translating EDA into Spanish when using EDA. Reference:
                            https://powerofus.force.com/s/article/EDA-Relationships
                            https://powerofus.force.com/s/article/EDA-Translate-Picklists


                            NEW QUESTION # 128
                            A university Advancement office wants to track school historical data for tagged outreach and donation opportunities.
                            Which Education Data Architecture functionality should the consultant recommend?

                            Answer: A

                            Explanation:
                            Education History is an EDA functionality that the consultant can recommend to track school historical data for tagged outreach and donation opportunities. Education History is a feature that allows the consultant to store information about a Contact's previous or current education at an educational institution. Education History can be used to track various types of information, such as school name, degree, major, minor, class year, or sports team. The consultant can use Education History to segment and target alumni based on their school historical data. Program Plan, Attribute, and Relationship are not EDA functionalities that can track school historical data for tagged outreach and donation opportunities. Reference:
                            https://powerofus.force.com/s/article/EDA-Education-History
                            https://powerofus.force.com/s/article/EDA-Education-History-Create


                            NEW QUESTION # 129
                            A university plans to implement Salesforce. The project lead is drafting a communication plan and has asked the consultant to provide examples of communications to send after implementation.
                            Which communication example should a consultant recommend?

                            Answer: B

                            Explanation:
                            User contest and post go-live recap are two communication examples that the consultant can recommend to send after implementation. User contest is a type of communication that encourages users to participate in a competition or a challenge related to using Salesforce, such as completing a certain number of tasks, earning badges on Trailhead, or submitting feedback or ideas. User contest can help increase user engagement, adoption, and satisfaction with Salesforce. Post go-live recap is a type of communication that summarizes the results and outcomes of the implementation project, such as key achievements, lessons learned, success stories, or next steps. Post go-live recap can help celebrate the project completion, acknowledge the project team and stakeholders, and provide guidance for future improvements. Teaser email and project sponsor profile are two communication examples that the consultant can recommend to send before implementation. Reference:
                            https://www.salesforce.org/wp-content/uploads/2019/03/Education_Cloud_COE_Guide.pdf
                            https://trailhead.salesforce.com/en/content/learn/modules/change_management/change_management_communicate


                            NEW QUESTION # 130
                            The Advancements Office wants Salesforce to automatically create a supporters' score based on their donation amount, giving capacity, giving history, and relationship type to the university.
                            Which Salesforce solution should the consultant recommend?

                            Answer: D

                            Explanation:
                            Einstein Prediction Builder is a Salesforce solution that the consultant can recommend to automatically create a supporters' score based on their donation amount, giving capacity, giving history, and relationship type to the university. Einstein Prediction Builder allows the consultant to create custom predictive models without code, using fields from any object as inputs and outputs. Tableau CRM, Nonprofit Success Pack, and Insights Platform Data Integrity are not Salesforce solutions that can create a supporters' score based on the given criteria. Reference:
                            https://help.salesforce.com/s/articleView?id=sf.bi_prediction_builder_overview.htm&type=5
                            https://trailhead.salesforce.com/en/content/learn/modules/prediction_builder_basics


                            NEW QUESTION # 131
                            ......

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