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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Leadership and Facilitation | 15% | - Leading value study teams - Stakeholder management and communication - Workshop facilitation skills |
| Topic 2: Value Methodology Principles and Concepts | 25% | - Value index, function and cost relationship - Origins, development and application scope of Value Methodology - Definition and core concepts of Value |
| Topic 3: Tools and Techniques | 20% | - Cost analysis and worth assessment - Function analysis system technique (FAST) - Creative thinking and idea generation methods - Decision-making and evaluation tools |
| Topic 4: Standards, Ethics and Application | 10% | - Professional ethics and responsibilities - SAVE International standards and guidelines - Application in different industries and sectors |
| Topic 5: Value Methodology Job Plan | 30% | - Evaluation phase - Creative phase - Development phase - Function analysis phase - Preparation phase - Presentation and implementation phase - Information phase |
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NEW QUESTION # 115
When is the most appropriate time to acquire information from the customer?
Answer: D
Explanation:
The correct answer is C. Before the VM study begins . Customer information must be acquired during the Preparation Phase , also called the pre-study effort, because the VM facilitator needs accurate project knowledge before the formal study session starts. This includes the customer's objectives, needs, constraints, priorities, budget concerns, schedule requirements, performance expectations, risk issues, and definition of success. Without this information, the VM team may begin the study with an unclear scope, incomplete data, or incorrect assumptions.
The customer's input also helps the facilitator select the right team members, prepare the agenda, identify required documents, define study boundaries, and confirm the decision-making framework. By the time the team enters the Information Phase, the study should already be organized and supported by relevant background data.
Option A is weaker because waiting until the study begins reduces efficiency and may waste team time.
Option B is incorrect because the final presentation is for communicating recommendations, not collecting basic customer requirements. Option D is incorrect because conceptual development occurs after functions and ideas have already been analyzed.
References/topics: Preparation Phase; Pre-Study Activities; Customer Requirements; Study Scope; VM Job Plan; Information Readiness.
NEW QUESTION # 116
What should the VM facilitator primarily consider when guiding discussion on which VM proposals to present when time is limited?
Choose 2 answers.
Answer: A,B
Explanation:
The correct answers are A. Proposals that provide the greatest benefit and B. The relative risk of each proposal . During the Presentation Phase, the VM team must communicate recommendations that are strong enough to justify management action. SAVE's VM guidance states that developed alternatives should include cost, performance data, implementation cost, and consideration of risk and uncertainty . It also identifies performance benefit analysis as part of developing alternatives before presentation. ( UW Courses ) When time is limited, the facilitator should guide the team toward proposals with the highest value contribution, not simply the easiest or cheapest ideas. A proposal with the greatest benefit is most aligned with VM's purpose: improving value by achieving required functions more effectively. Risk is also essential because decision makers must understand whether the recommendation is practical, credible, and acceptable for implementation.
Option C may be attractive, but ease of implementation alone does not prove high value. Option D is incorrect because low cost impact may produce limited value improvement and may not justify presentation priority.
The Presentation Phase seeks concurrence and commitment from decision makers to proceed with implementation of recommendations. ( UW Courses ) References/topics: Presentation Phase; Development Phase; VM Proposal Selection; Risk and Uncertainty; Performance Benefit Analysis.
NEW QUESTION # 117
Which of the following are appropriate techniques to achieve the expected output in the Function Analysis Phase?
Choose 2 answers.
Answer: B,E
Explanation:
The correct techniques are Random function identification and FAST diagramming . In the Function Analysis Phase, the team must shift away from describing components, designs, or solutions and instead define what the project, product, or process must do . SAVE's Value Methodology Standard states that this phase defines project functions using a two-word active verb / measurable noun format and analyzes those functions to determine which require improvement, elimination, or creation. This directly supports random function identification, commonly aligned with Random Function Definition, where the team identifies functions in verb-noun form before classifying and organizing them.
FAST diagramming is also a core Function Analysis technique. The standard function-analysis sequence includes building a function model as a Function Analysis System Technique (FAST) diagram , and the SAVE glossary defines a FAST diagram as a graphical representation of dependent function relationships using How/Why logic. Detailed cost analysis is not the primary technique here; cost is allocated to functions after functions are defined. A paired comparison matrix is more typical of evaluation/prioritization, and a process flowchart belongs more naturally in information/process understanding rather than function modeling.
References/topics: Function Analysis Phase; Random Function Definition; FAST Diagramming; Function Classification; Function Modeling.
NEW QUESTION # 118
Which of the following are key elements of a risk register?
Choose 2 answers.
Answer: A,D
Explanation:
The correct answers are B and D . A risk register is used to document, organize, and evaluate risks so that the VM team can understand how uncertainty may affect proposed alternatives. The two essential risk-register elements shown in the choices are probability of occurrence and impact on the scope . Probability identifies how likely the risk is to happen. Impact identifies what the consequence will be if the risk occurs, including possible effects on scope, cost, schedule, quality, performance, implementation, or stakeholder acceptance.
In the VM Job Plan, risk thinking becomes especially important when ideas move from creativity into evaluation and development. At that point, alternatives are no longer just possibilities; they must be tested for feasibility, consequences, and implementation exposure. A risk with high probability and high impact demands more attention than one with low probability and minor impact.
Option A, performance criteria , is related to evaluation criteria, not a core risk-register field. Option C, function of the risk , is not a standard risk-register element. Functions belong to Function Analysis and are normally expressed in verb-noun format, while risks are documented as uncertain events or conditions.
References/topics: Evaluation Phase; Development Phase; Risk Register; Risk Probability; Risk Impact; VM Proposal Screening.
NEW QUESTION # 119
What does VOC stand for?
Answer: D
Explanation:
VOC stands for Voice of the Customer . In Value Methodology, VOC is primarily associated with the Information Phase , where the VM team gathers, organizes, reviews, and transforms information before moving into Function Analysis. SAVE International's Core Competencies specifically place "Voice of the customer" under Information Phase - Apply methods to transform information , tied to VM Guide Section
5.4.1 . ( )
The purpose of VOC is to capture what customers, users, owners, and stakeholders actually need, value, expect, and consider important. This is critical because VM does not define value only from the designer's, supplier's, or facilitator's perspective. Instead, value must be interpreted through customer-required functions, performance expectations, quality needs, constraints, and acceptance criteria. Option C, "voice of the client," is too narrow because the client may be only one stakeholder, while VOC reflects the broader customer/user value perspective. Options A and D are not recognized VM terms in this context.
References/topics: Information Phase; Voice of the Customer; Transforming Information; Customer Requirements; Value Determination.
NEW QUESTION # 120
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