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>> Real ServiceNow CIS-DF Dumps <<
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NEW QUESTION # 118
An IT group has a requirement to upgrade all Windows servers. There is a Dynamic CI Group containing all the Windows servers.
What happens to the Dynamic CI Group when it is referenced from the Configuration Item field on a Change form?
Answer: A
Explanation:
The correct answer is that all related CIs are displayed in the Affected CIs related list. A Dynamic CI Group is used to represent a dynamically maintained set of CIs based on defined membership criteria. In this case, the group contains all Windows servers. When the group is referenced on a Change form, the practical purpose is to apply the Change to the group members rather than manually selecting each Windows Server CI. The Affected CIs related list is the correct place to represent the individual CIs impacted by the Change. Impacted Services are derived from service relationships and impact calculations, not simply from group membership.
Therefore, referencing the Dynamic CI Group causes its related member CIs to be represented as affected CIs for the Change.
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NEW QUESTION # 119
Multiple discovery sources (ServiceNow Discovery and a third-party tool) are creating duplicate Server CIs. What should you configure to prevent duplicates moving forward?
Answer: A
Explanation:
The Identification Rule determines how CIs are uniquely identified. Proper identification criteria (e.g., serial number + hostname) prevents duplicate CI creation across sources via the IRE.
NEW QUESTION # 120
Drag and Drop Question
ACMDB Administrator seeks to understand the available tools for preventing addressing, and remediating duplicate CIs Drag and drop each feature with the corresponding outcome Some options may not apply.
Answer:
Explanation:
Explanation:
In ServiceNow, duplicate CI management spans detection, insight, and remediation:
The CMDB Health Dashboard Correctness surfaces where duplicates exist and their impact, providing visibility and prioritization.
Certification Tasks support governed resolution, allowing assignment to individuals or groups to validate and correct data.
De-duplication Templates enable bulk remediation, ideal when standardized merge rules can be applied across many duplicates.
The Duplicate CI Remediator offers a guided, record-by-record wizard, preserving relationships and history for safer individual resolutions.
De-duplication Tasks are the work items generated by these processes, but they do not themselves represent an outcome--hence not applicable.
This mapping aligns with CMDB Data Foundations best practices, ensuring duplicates are identified, prioritized, and remediated efficiently and safely.
NEW QUESTION # 121
A CMDB Administrator is using the Duplicate CI Remediator to address a de-duplication task. On the first tab of the wizard, the Main CI is selected.
Which attributes are used to identify the Main CI? (Choose two)
Answer: A,C
Explanation:
In ServiceNow, the Duplicate CI Remediator is a governed tool designed to safely resolve duplicate Configuration Items while preserving the most valuable and authoritative record. The first step in the remediation wizard is identifying the Main CI, which will be retained after remediation.
ServiceNow uses two primary attributes to help determine the best candidate for the Main CI:
The oldest CI is often preferred because it typically has a longer operational history, may be referenced by historical incidents, changes, problems, or audits, and is more likely to be embedded in downstream processes and reports. Retaining the oldest CI helps avoid breaking historical references.
A CI with the most relationships (for example, links to applications, services, incidents, or other CIs) is generally the most valuable from a business and operational context perspective.
Preserving these relationships is critical for impact analysis, Change Management, and CSDM- aligned service modeling.
NEW QUESTION # 122
A CMDB Owner starts theCSDM journeyand needs to become familiar with theCSDM domains.
Drag theCMDB objectsto the correctCSDM domains.
Answer:
Explanation:
Explanation:
TheCommon Service Data Model (CSDM)organizes CMDB data into domains that reflect how services areplanned, delivered, and consumed. Correct placement of objects is essential for reporting, ownership, and downstream ITSM, ITOM, and IRM use cases.
Design and Planning domain # Business Process
Business Processes describehow the business operatesand what capabilities are required. These are planning constructs used to design services and applications before they are built or delivered.
Foundation domain # Business Application
Business Applications are foundational reference objects that representwhat applications existandwho owns them. They anchor ownership, lifecycle, and governance but are not directly operational.
Service Delivery domain # Application Service
Application Services representrunning, operational technical services(often created via Service Mapping).
They are central to Incident, Change, and Event Management, making them part of Service Delivery.
Sell / Consume domain # Business Service
Business Services representwhat is offered to customers or consumers. They define value delivery, SLAs, and consumption context, which is why they belong in the Sell/Consume domain.
This mapping aligns withCSDM v5 guidanceand ensures clear separation betweenplanning constructs, foundational records, operational services, and consumer-facing services-a key principle for a scalable and governed CMDB.
NEW QUESTION # 123
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