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Salesforce Slack-Dev-201 Exam Syllabus Topics:

SectionWeightObjectives
Tools5%- Sample code and resources
- Use Bolt framework
- Block Kit Builder
- Slack Developer Tools (SDT)
Design for Scale9%- Build for Enterprise Grid
- Use Enterprise Grid Sandbox
- Support Slack Connect and shared channels
Apps in the Slack Platform7%- Securely store and retrieve data and tokens
- Choose appropriate Slack surfaces: App Home, modals, messages
- Set up collaboration for app development
- Automate and enhance workspace operations
Design the Interactive Flow of Your App20%- Build workflows and use cases
- Use Block Kit to build user interfaces
- Align design with Slack architecture
- Handle user entry points: commands, shortcuts, actions
Design a Great User Experience8%- Onboard and guide users
- Design accessible and consistent interfaces
- Follow Slack design principles
Design Your Workflows: Spotlight on Slack's APIs13%- Implement Web API and Events API
- Manage rate limits
- Understand API terminology and versioning
- Select correct API: Web API, Events API
- Socket Mode vs HTTP event delivery
Distribute Your App7%- Private distribution
- Publish to App Directory
- Manage app lifecycle and updates
Design for Security19%- Comply with compliance and governance requirements
- Implement OAuth 2.0 and token rotation
- Manage scopes and permissions
- Secure data storage and transmission
APIs for Managing Your Slack12%- SCIM API for user and group management
- Audit API for monitoring
- Admin API for workspace management

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Salesforce Certified Slack Developer Sample Questions (Q84-Q89):

NEW QUESTION # 84
Your Slack app needs to verify the identity of incoming webhook requests.
What is the most secure method to implement this verification?

Answer: A

Explanation:
Validate each request using Slack's signing secrets to verify its authenticity Validating each incoming webhook request using Slack's signing secrets is the most secure method to verify the authenticity of the request. This ensures that the request is indeed from Slack and not an impersonator.
Why not the other options:
*Assuming all incoming requests are legitimate exposes the app to potential malicious attacks.
*Using a simple shared secret may not provide sufficient security and can be easily compromised..
*Relying solely on pre-defined IP addresses does not guarantee the request's authenticity and can be bypassed by sophisticated attackers.


NEW QUESTION # 85
If you need to build a Slack app that should update in real-time whenever someone reacts to a message in a channel, which API should you use?

Answer: A

Explanation:
Events API subscribing to reaction_added events The Events API, particularly subscribing to reaction_added events, is the most appropriate choice for an app that needs to update in real-time in response to message reactions. It allows the app to listen for and act on these specific events as they happen.
Why not the other options:
*The reactions.add method of the Web API is used to add reactions to messages, not to listen for reaction events.
*The RTM API, while it supports real-time messaging, is less efficient and less recommended compared to the Events API for new applications.
*The conversations.history method of the Web API retrieves the history of messages in a conversation and does not provide real-time event listening.


NEW QUESTION # 86
Employees at your company may have access to some very sensitive customer data. Every employee must participate in privacy and compliance trainings annually. They must also sign compliance and data privacy agreements quarterly. Getting every employee to complete these trainings on time is a big challenge for your company.
Which set of actions should your company use to automate this process?

Answer: B

Explanation:
Option B provides the strongest Slack-platform architecture because the process requires individualized status tracking, integration with an external system of record, recurring reminders, and escalation when employees remain noncompliant. Slack apps are specifically intended to automate tasks and connect Slack with external business systems. The application can determine each employee's compliance state externally and send targeted Slack notifications only where action is required. A quarterly announcement workflow is insufficient because it treats every employee identically and cannot distinguish completed from outstanding obligations. It also lacks an escalation mechanism. Option C unnecessarily places compliance training and acceptance inside Slack even though the scenario identifies an external system of record. That creates duplicated state and introduces additional governance concerns around which system represents the authoritative acceptance record. Slack's application-design guidance also cautions against noisy broad notifications. Targeted communication is preferable where a service concerns an individual user, and manager escalation can be generated only for unresolved cases. This maps to Apps in the Slack Platform, particularly recommending how Slack applications can automate organizational operations and integrate existing business processes with external systems.


NEW QUESTION # 87
Your organization is creating a Slack app to onboard new employees. The app needs to provide resources, answer questions, and guide employees through the onboarding process.
What feature should be utilized for this purpose?

Answer: B

Explanation:
Implement a bot to interactively guide new employees through the onboarding process and provide resources A bot offers a dynamic and interactive way to engage new employees, guiding them through the onboarding process. It can answer questions, provide resources, and offer a personalized experience, making the onboarding process more effective and engaging.
Why not the other options:
*Multiple channels for different topics can be overwhelming for new employees and lack the guided structure a bot can provide.
*While slash commands are useful, they require new employees to know what to look for, which may not be ideal in an onboarding context..
*Relying on shared documents external to Slack doesn't offer the same interactive and integrated experience as a bot within Slack.


NEW QUESTION # 88
In which scenario is it most beneficial to share a Slack app with multiple workspaces?

Answer: B

Explanation:
For an app that provides a universal solution for task management, applicable to various types of teams and workspaces Sharing an app with multiple workspaces is most beneficial when the app offers a universal solution, like task management, that is applicable to a variety of teams and workspaces. This ensures that the app is versatile and can address common needs across different organizational contexts.
Why not the other options:
*Apps requiring access to confidential data specific to one organization should not be broadly shared.
*Niche requirements unique to one company's culture or workflow may not be relevant to other workspaces.
*Apps primarily serving as internal tools for specific team announcements are not typically suitable for broader workspace distribution.


NEW QUESTION # 89
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