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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Consumer Goods Cloud Overview and Configuration | 15-20% | - Configuration settings and administrative controls - User licensing and permission sets - Consumer Goods Cloud product overview and key capabilities - Consumer Goods Cloud architecture and data model |
| Topic 2: Inventory and Stock Management | 15-20% | - Inventory reconciliation - Product information management - Inventory tracking features - Stock replenishment workflows |
| Topic 3: Tasks and Activities Management | 15-20% | - Task completion and tracking - Calendar integration - Activity types and templates - Task creation and assignment |
| Topic 4: Performance Analytics and Reporting | 15-20% | - KPI tracking and metrics - Pre-built reports and dashboards - Custom report creation - Data visibility and sharing settings |
| Topic 5: Retail Execution | 20-25% | - Route optimization basics - Visit planning and scheduling - Store and account management - GPS tracking and location services - Check-in and check-out workflows |
| Topic 6: Mobile Application Features | 10-15% | - Photo capture and attachments - Offline capabilities - Digital asset access - Consumer Goods Cloud mobile app overview |
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問題 #11
Which three fields are available on the Retail Store object that differentiate them from the Account object?
答案：B,C,E
解題說明：
These fields on the Retail Store object differentiate it from the Account object, providing specific information about store operations, preferred visit timings, and shipping details.
問題 #12
A Company by the name of Northern Trail Outfitters(NTO) leverages top industry professionals to manage direct store delivery. How should a consultant explain the power of Consumer Goods Cloud's Einstein for CG- Visit Recommendations feature to NTO?
答案：B
解題說明：
Einstein for CG- Visit Recommendations is a feature that uses artificial intelligence to suggest optimal store visits for field reps based on predefined rules and criteria. By adopting this feature with the consumer goods cloud, professionals can focus on their work while having information served to them that will support them in being competitive. For example, they can prioritize the most profitable or strategic stores, avoid unnecessary or redundant visits, and optimize their routes and schedules. Verified References: [Salesforce Consumer Goods Cloud Implementation Guide], page 36.
問題 #13
A Field Rep is having challenges measuring their share-of-shelf due to a recent change in packaging to a competitor ' s product, which makes their products look almost identical. When using Einstein, the competitor
' s product was marked incorrectly as the rep ' s product. What should the rep do to prevent this from happening in the future?
答案：D
解題說明：
The appropriate action is to edit the product tags so that the incorrectly detected object is associated with its correct product classification. Product identification depends on the relationship between the detected item and the product label assigned to it. When two packages have highly similar visual characteristics, a detected object can require correction to ensure subsequent shelf-analysis results reflect the correct SKU or competitor product.
Share-of-shelf measurements depend on accurate identification of the products occupying the shelf. If an item belonging to a competitor is classified as the company ' s own product, the calculated shelf presence becomes overstated and the resulting compliance data is unreliable. Correcting the product tag addresses the classification problem at its source rather than manipulating the physical shelf or abandoning the assessment.
This approach also aligns with the underlying object-detection model. Detection systems generate identified objects and associate those detections with product classifications. Accurate labels and representative examples are fundamental to reliable image-based object recognition. Where product appearance changes substantially, maintaining accurate classification information is essential to preserving measurement quality.
Creating a different planogram would change the expected merchandising arrangement but would not correct an incorrectly classified detected product.
Study Guide Topics:Platform - > Einstein Object Detection - > Product Recognition - > Product Tags - > Share-of-Shelf Accuracy
問題 #14
Which of the following are supported KPI Type values for Retail Store KPI records?
答案：A,D,E
解題說明：
In the Consumer Goods Cloud, Retail Store KPI records support various KPI types, including Units, Facing, and Revenue. These KPIs are critical for assessing retail performance.
問題 #15
Which three options could be leveraged for configuring and customizing a customer-specific flow in the Consumer Goods Cloud mobile app?
答案：A,C,E
解題說明：
Consumer Goods can be customized declaratively through Lightning App Builder and Flow, while Lightning Web Components provide the component-level extensibility required for specialized user experiences.
Lightning App Builder allows administrators to configure Salesforce record pages by placing and configuring standard components without rebuilding the underlying application. This supports customer-specific page composition while remaining within the Salesforce Platform configuration model.
Where more specialized behavior is required, Lightning Web Components provide an extensibility layer.
Salesforce supports custom LWCs that interact with standard components and extend or modify business functionality. For example, Salesforce ' s Consumer Goods extensibility documentation describes using custom LWCs alongside standard components so custom interactions and data changes can be reflected in the standard experience.
For process-oriented customization, administrators can create Flows and associate them directly with an Action Plan Template. Salesforce states that flows can implement activities specific to a business that are not covered by standard Consumer Goods task types. Once associated with the template, those flows become available to field representatives during store visits.
The Consumer Goods mobile platform also supports LWC-based mobile extensions through its integration framework, keeping customization aligned with Salesforce Platform technologies rather than requiring Apache Cordova development.
Study Guide Topics:Platform - > Mobile Customization - > Lightning App Builder - > Lightning Web Components - > Flow - > Action Plan Templates
問題 #16
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