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Microsoft MS-721 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Configure and manage Teams meetings and conferencing20%- Configure and manage webinars and live events
  • 1. Configure webinar settings
  • 2. Configure event group roles
  • 3. Manage attendee engagement features
  • 4. Manage live event policies
- Configure and manage meeting experiences
  • 1. Configure meeting settings
  • 2. Configure meeting templates
  • 3. Configure audio conferencing
  • 4. Manage meeting policies
  • 5. Configure live captions and transcription
- Configure and manage Teams Rooms and devices
  • 1. Configure Teams panels
  • 2. Plan for Microsoft Teams Rooms
  • 3. Manage Teams certified devices
  • 4. Configure Teams Rooms accounts
  • 5. Manage Teams Rooms devices
Topic 2: Plan and design collaboration communications systems30%- Plan and configure Teams Phone
  • 1. Configure Teams Phone policies
  • 2. Plan for Teams Phone deployments
  • 3. Plan for Teams Phone with PSTN connectivity
  • 4. Configure call queues and auto attendants
  • 5. Configure emergency calling policies
- Plan and configure Teams meetings and conferencing
  • 1. Plan for webinars and town halls
  • 2. Plan for Microsoft Teams Rooms
  • 3. Configure meeting policies
  • 4. Plan for Teams meetings and live events
  • 5. Configure conferencing bridges
- Plan and configure network settings for Microsoft Teams
  • 1. Configure network ports and protocols
  • 2. Plan for network bandwidth requirements
  • 3. Implement quality of service (QoS)
  • 4. Plan and configure network settings for media traffic
  • 5. Plan for network topology and connectivity
Topic 3: Configure and manage Teams Phone25%- Configure emergency calling
  • 1. Manage emergency calling licenses
  • 2. Configure emergency locations
  • 3. Configure emergency calling policies
  • 4. Configure dynamic emergency calling
- Configure Teams Phone
  • 1. Configure location-based routing
  • 2. Configure call hold music
  • 3. Configure call park policies
  • 4. Configure caller ID policies
  • 5. Configure calling policies
- Configure and manage PSTN connectivity
  • 1. Configure Direct Routing
  • 2. Manage SBC (Session Border Controllers)
  • 3. Configure Operator Connect
  • 4. Configure Teams Calling Plans
  • 5. Configure voice routing policies
Topic 4: Manage collaboration communications systems25%- Monitor and troubleshoot meetings and conferencing
  • 1. Analyze meeting usage reports
  • 2. Troubleshoot audio/video issues
  • 3. Use Teams Admin Center for diagnostics
  • 4. Monitor meeting quality
  • 5. Monitor Teams Rooms health
- Monitor and troubleshoot Teams Phone
  • 1. Monitor call quality
  • 2. Use Call Quality Dashboard (CQD)
  • 3. Monitor SBC health
  • 4. Analyze call analytics
  • 5. Troubleshoot call issues
- Manage compliance and security
  • 1. Configure compliance recording
  • 2. Configure recording policies
  • 3. Manage security and compliance for Teams Phone
  • 4. Configure information barriers
  • 5. Configure retention policies for calls and meetings
- Manage reporting and analytics
  • 1. Generate call quality reports
  • 2. Use Teams Admin Center reports
  • 3. Analyze usage reports
  • 4. Monitor user adoption analytics

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Microsoft Collaboration Communications Systems Engineer Sample Questions (Q236-Q241):

NEW QUESTION # 236
You have a Microsoft Teams Phone deployment that contains a common area phone named Phone1.
You need to prevent Phone1 from being used to make international calls.
How should you complete the PowerShell command? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.

Answer:

Explanation:


NEW QUESTION # 237
You have a Microsoft Teams Phone deployment.
You are deploying Direct Routing by using a certified Session Border ControNer CSBC). The FQDN of the SBC is sbc1.contoso.com. You use signaling port 5067.
You cannot place calls and receive an error message in the Microsoft Teams admin center as shown in the following exhibit.

What is a possible cause of the issue?

Answer: C

Explanation:
Reference:
https://docs.microsoft.com/en-us/microsoftteams/troubleshoot/phone-system/direct-routing/sip-options-tls-certifi


NEW QUESTION # 238
You have a Microsoft Teams deployment.
You deploy a new Teams Phone device named Phone 1.
You need to ensure that Phone1 automatically calls a Teams user named Userl when the handset is picked up.
What should you do? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.

Answer:

Explanation:

Explanation:


NEW QUESTION # 239
You have a Microsoft Teams Phone deployment.
You deploy a new network site.
You discover that the new site is not listed in location-based reports. Other sites appear in the reports.
You need to ensure that all the sites appear in the reports.
What should you do?

Answer: B


NEW QUESTION # 240
You have a Microsoft Teams Phone deployment.
You are deploying Direct Routing.
All users have a SIP URI in the format of user@contoso.com. The Session Border Controller (SBC) is named sbc.voice.contoso.com.
When troubleshooting errors on the SBC, you receive the warning shown in the following exhibit.

What is a possible cause of the issue?

Answer: C

Explanation:
Reference:
https://docs.microsoft.com/en-us/microsoftteams/troubleshoot/phone-system/direct-routing/sip-options-tls-certificate-issues


NEW QUESTION # 241
......

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