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NEW QUESTION # 56
Wash-it-up is an organisation that provides window cleaning services for the industrial sector. It has been certified to ISO 14001 for some time and has appointed a new EMS Manager. The audit plan during a surveillance audit includes the improvement actions and the auditor asks to see the most recent management review meeting minutes.
Which two statements would represent an input to the management review process?
Answer: E,F
Explanation:
The correct answers are B and D .
This question relates to ISO 14001:2015 Clause 9.3 - Management review . Management review inputs include changes in internal and external issues relevant to the EMS and information on environmental performance, including the extent to which environmental objectives have been achieved.
B). Changes in EMS leadership - Correct
A new EMS Manager is a change in the organisation's internal situation that may affect the EMS. Leadership, responsibilities, competence, communication, and EMS coordination can all be affected, so this is a valid management review input.
D). Report of performance of EMS objectives in the last year - Correct
ISO 14001 requires management review to consider the extent to which environmental objectives have been achieved. A report on EMS objective performance is therefore a direct input to management review.
The other options are not the best answers:
A). Allocation of a bigger budget for the EMS department - Incorrect
This is more likely to be a management review output , because management review outputs include decisions and actions related to resources.
C). Decision to purchase new spillage kits for operators - Incorrect
This is also more likely to be an output or action from review, not an input.
E). Improvement in the organisation's profitability - Incorrect
Profitability alone is not a specific ISO 14001 management review input unless it is directly linked to EMS resources or environmental performance.
F). Minutes of previous management reviews - Incorrect as written
ISO 14001 requires consideration of the status of actions from previous management reviews , not simply the previous minutes themselves. The records may help provide evidence, but the actual required input is the status of previous actions.
Therefore, the two best inputs are B. Changes in EMS leadership and D. Report of performance of EMS objectives in the last year .
NEW QUESTION # 57
An organisation has the following environmental policy document displayed in the reception area.
" This organisation is committed to providing electric cables to customers ' requirements, in accordance with environmental regulations for their manufacture, use and disposal. The organisation will strive to increase the environmental awareness of its personnel, suppliers, subcontractors and interested parties. Continual environmental EMS improvement is a permanent objective of the organisation. This policy shall be communicated to all employees with the opportunity for them to seek clarification where required. Where required, the policy shall be communicated to all interested parties. " Referring to the above policy statement, select three options for which the organisation is meeting ISO 14001 requirements.
Answer: F,G,H
Explanation:
In accordance with ISO 14001:2015 Clause 5.2 (Environmental Policy), top management must establish, implement, and maintain an environmental policy that includes specific mandatory commitments and availability requirements.
* Option B (Clause 5.2): Displaying the policy in the reception area and explicitly stating that it " shall be communicated to all interested parties " satisfies the requirement that the environmental policy be made available to interested parties as documented information.
* Option D (Clause 5.2 c): The policy explicitly states that " Continual environmental EMS improvement is a permanent objective of the organisation, " directly meeting the mandatory commitment to continual improvement of the environmental management system to enhance environmental performance.
* Option E (Clause 5.2 b): The policy commits to manufacturing, using, and disposing of electric cables
" in accordance with environmental regulations, " as well as striving to " increase environmental awareness, " fulfilling the required policy commitment to environmental protection and pollution prevention within its defined scope.
Option A is incorrect because displaying a policy document does not provide objective evidence that operational processes actually deliver intended environmental outcomes. Option C is incorrect because stating a commitment to regulations in a policy does not prove actual legal compliance. Options F, G, and H represent speculative operational achievements or reputation claims not established solely by the policy text.
References: ISO 14001:2015 Clause 5.2 (Environmental Policy), Annex A.5.2, and CQI-IRCA ISO 14001 Lead Auditor Curriculum (Evaluating Environmental Policy Statements).
NEW QUESTION # 58
Which two of the following options are an advantage of using a sampling plan for the audit?
Answer: A,E
Explanation:
According to ISO 19011:2018 Clause 5.3.2 and Annex B (Audit Sampling):
Sampling allows auditors to:
Reduce audit time while still covering sufficient evidence (A),
Provide statistically valid assurance and confidence in the results (C).
Sampling does not replace auditor judgment (D), nor is it intended to prevent conflict (F) or be reused blindly for future audits (E).
Reference: ISO 19011:2018 Clause 5.3.2, Annex B.
NEW QUESTION # 59
You are starting the opening meeting of an unannounced audit of MX, a spare parts supplier of ABC; you are an external consultant who regularly performs second-party audits for ABC.
MX's Production Manager seems to be quite surprised. He says:
PM: I do not understand what you are doing here. I am fully aware that our contract with ABC includes unannounced audits, but under the condition that ABC keeps placing orders to MX. In the last 12 months, after ABC's last audit, we did not get any orders. So, what are you planning to see?
You: ABC gave me a list of external providers to audit 10 months ago. I am just following the plan. I think that I can audit the production processes of whatever product you are manufacturing.
PM: Sorry, Sir. You should audit our processes when we are manufacturing products for ABC. So, therefore, I propose to close the meeting right now.
What would you say?
Answer: C
Explanation:
The correct answer is C .
This is a second-party audit , where the auditor is acting on behalf of ABC, the audit client. The auditee, MX, is challenging the auditor's right to continue because the contractual condition for unannounced audits may no longer apply if ABC has not placed orders in the last 12 months.
In this situation, the auditor should not insist on carrying out the audit and should not continue without confirming the contractual authority and agreed audit scope. The correct professional response is to pause the meeting and contact the relevant ABC representative, such as the Purchasing Manager or audit programme contact, to clarify the contractual basis for the audit.
C is correct because it respects the auditee's concern, avoids escalating conflict, and seeks clarification from the audit client before proceeding.
The other options are weaker:
A may be appropriate later if the audit cannot proceed, but the first action should be to clarify the contract with ABC.
B may escalate internally within MX, but the issue concerns ABC's contractual audit rights, so ABC must clarify it.
D is inappropriate because an auditor should not force an audit when the authority, scope, or contractual basis is in dispute.
Therefore, the best response is C. Can we have a break? I will contact ABC's Purchasing Manager to clarify the contract.
NEW QUESTION # 60
An internal auditor of a manufacturer of aluminium products for the car industry raised a nonconformity against section 6.2.2 of ISO 14001 in Report IA202. The nonconformity (NC3) stated:
" Top management has not analysed why none of the environmental objectives set for the last year have been met. " A third-party auditor reviewing the internal audit process came across the nonconformity and found that no corrective action was documented. The EMS Manager confirmed no action had been taken, but added he expected a number of objectives to be achieved in the next three months, so there was no need for further action. He explained in confidence that the organisation was fighting a takeover bid and resources for environmental projects had been cut.
From the information, select three nonconformities that the auditor could raise to ISO 14001.
Answer: A,D,E
Explanation:
In accordance with ISO 14001:2015, audit findings must reflect direct, verifiable evidence demonstrating a failure to fulfill explicit standard requirements across resource provision, objective management, and corrective action execution.
* Option E (Clause 10.2.a Nonconformity and corrective action): When an internal audit nonconformity is formally identified and reported (such as NC3 in Report IA202), Clause 10.2.a mandates that the organization react to the nonconformity and take action to control, correct, or deal with its consequences. The EMS Manager explicitly confirmed that no corrective action was taken or documented, constituting a clear nonconformity.
* Option F (Clause 7.1 Resources): Top management is obligated under Clause 7.1 to determine and provide the resources necessary for the establishment, implementation, maintenance, and continual improvement of the EMS. Cutting budget and resources for environmental projects, directly causing a total failure to achieve established environmental targets, constitutes a nonconformity against resource allocation obligations.
* Option H (Clause 6.2.2 Planning actions to achieve environmental objectives): Clause 6.2.2 dictates that when planning how to achieve environmental objectives, the organization must determine what will be done, what resources will be required, and how results will be evaluated. Failing to carry out planned actions to achieve objectives represents a direct failure under this clause.
The remaining options suggest speculative or overly prescriptive measures (such as notifying takeover bidders or setting new takeover-related objectives) that are not required by ISO 14001.
References: ISO 14001:2015 Clauses 6.2.2 (Planning actions to achieve environmental objectives), 7.1 (Resources), 10.2 (Nonconformity and corrective action), and CQI-IRCA ISO 14001 Lead Auditor Curriculum (Grading Audit Findings and Corrective Action Verification).
NEW QUESTION # 61
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