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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Analytics | 7% | - Design and implement reports and dashboards for education stakeholders - Apply CRM Analytics and reporting solutions for education use cases |
| Topic 2: Education Cloud Configuration | 22% | - Work with Education Data Architecture (EDA) setup and configuration - Understand capabilities, features, and compatibility with other Salesforce products - Install and configure Salesforce Education solutions |
| Topic 3: Integration and Data Management | 16% | - Use EDA and data tools effectively - Data migration, quality, governance, and volume management - Assess integration requirements and strategies with external systems |
| Topic 4: Solution Design | 19% | - Evaluate account and contact models, data relationships, and scalability - Design solutions aligned with educational processes and data models - Design for student lifecycle management |
| Topic 5: Implementation Strategies and Best Practices | 18% | - Plan, gather requirements, design, build, test, document, deploy, and optimize solutions - Governance, change management, staffing, deployment, and adoption best practices |
| Topic 6: Domain Expertise | 18% | - Determine solution set for customer requirements: marketing, engagement, recruitment, admissions, student experience, advancement, alumni relations - Explain Education Cloud solutions for K-12 institutions |
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NEW QUESTION # 173
A university is interested in the Student Success Hub Tableau Accelerator. Which object should the consultant recommend to ensure there is data?
Answer: B
Explanation:
The Appointment Attendee object in Student Success Hub is used to track the students and support staff who attend an appointment1. The Student Success Hub Tableau Accelerator uses data from this object, along with other objects such as Alert, Appointment, Case, Contact, Course Connection, Course Offering, Program Enrollment, Term, and User, to create visualizations of student and support staff data2. The Behavior Incident object is not part of Student Success Hub or the Tableau Accelerator. The Availability Topic object is used to categorize the availability of support staff for appointments1, but it is not used by the Tableau Accelerator. Reference:
1: EDA Object Reference - Salesforce3
2: Analyze Student Success Data with the Tableau Accelerator - Salesforce4
NEW QUESTION # 174
A university's IT department and its consultant are integrating data from the Student Information System (SIS) to the Education Data Architecture (EDA). Advisors need to see a student's primary course of study.
Which object in EDA indicates a student's major?
Answer: A
NEW QUESTION # 175
A large university is planning to release a new recruitment and admissions solution using Salesforce. The university is closely evaluating a launch window in conjunction with the campus calendar.
Where should the university confirm the Salesforce product release dates that could impact the timeline?
Answer: B
NEW QUESTION # 176
A university has a centralized IT team and a committee that oversees data governance and change management. Recruiters want access to Corporate Relations data. Corporate Relations wants access to Executive Education information. The Alumni Relations office wants to work with every department.
Which Salesforce environment strategy should the consultant recommend?
Answer: B
Explanation:
The consultant should recommend one Salesforce environment for all business units as a Salesforce environment strategy for the university. This means that the university will have a single Salesforce org that will support the needs and processes of all the business units, such as Recruitment, Corporate Relations, Executive Education, and Alumni Relations. This can help the university achieve data consistency, visibility, and collaboration across the business units, andleverage the centralized IT team and the data governance and change management committee. The consultant can also help the university implement security and sharing settings to control access and visibility of data for each business unit. Having separateSalesforce environments for each business unit, or for Recruitment or Alumni Relations only, are not Salesforce environment strategies that the consultant should recommend for the university. References:
https://www.salesforce.org/wp-content/uploads/2019/03/Education_Cloud_COE_Guide.pdf
https://trailhead.salesforce.com/en/content/learn/modules/org-setup
NEW QUESTION # 177
The Student Services department wants a way for students and advisors to picture academic options more clearly and visualize degree requirements.
Which two components should the consultant recommend to meet their needs?
Choose 2 answers
Answer: B,C
NEW QUESTION # 178
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