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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Master Data Management | <10% | - Components and data model of MDM - Create, maintain, and integrate master data |
| Topic 2: Smartforms | 8% - 12% | - Features and use cases of Smartforms - Create and manage Smartform templates |
| Topic 3: Customer Self-Service | <8% | - Service request creation and execution - Self-service portal and process flow |
| Topic 4: Integrations | <8% | - End-to-end integration scenarios - Integration with SAP and third-party systems |
| Topic 5: Crowd Workforce | <8% | - Concept and benefits of Crowd Service - Manage crowd workforce assignments |
| Topic 6: Planning and Dispatching | 11% - 20% | - Features of planning and dispatching module - Create, assign, and manage service calls and resources |
| Topic 7: Architecture and Administration | 11% - 20% | - Architectural components of SAP FSM - Company settings, permissions, and business rules configuration |
| Topic 8: Mobile SAP Field Service Management Application | 11% - 20% | - Accept, execute, and close service calls - Features and capabilities of mobile app |
| Topic 9: Analytics and Reports | <10% | - Generate and interpret reports for decision-making - Access and use reporting tools |
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NEW QUESTION # 10
What can you do with CoreSQL?
Choose the correct answer.
Answer: C
NEW QUESTION # 11
RISE with SAP Methodology provides benefits during transformation. Which of the following benefits are mentioned? (Choose all that apply) There are three correct answers.
Answer: A,D,E
NEW QUESTION # 12
Which aspects are included in the core components of the RISE with SAP Methodology? (Choose all that apply) There are three correct answers.
Answer: A,B,C
NEW QUESTION # 13
What is the most common way to create master data in FSM?
Choose the correct answer.
Answer: A
NEW QUESTION # 14
Which tools are leveraged in the toolchain for business transformation? (Choose all that apply) There are three correct answers.
Answer: A,C,D
NEW QUESTION # 15
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