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WGU Introduction-to-IT Exam Syllabus Topics:

SectionObjectives
Topic 1: Cybersecurity & Emerging Technologies- Security Fundamentals
  • 1. Malware types (virus, worm, ransomware)
    • 2. Phishing, firewalls, VPNs, authentication
      - Emerging Tech & Ethics
      • 1. AI bias, ethics, intellectual property
        • 2. Cloud computing fundamentals
          Topic 2: IT Roles, Governance & Professional Practices- Governance & Processes
          • 1. IT governance fundamentals
            • 2. System development lifecycle basics
              - IT Careers
              • 1. Business alignment of IT systems
                • 2. Help desk, system admin, network roles
                  Topic 3: Networking & Internet Fundamentals- Network Concepts
                  • 1. Protocols (TCP/IP, HTTP/HTTPS, DNS)
                    • 2. LAN vs WAN, network types and topologies
                      - Network Devices
                      • 1. Routers, switches, hubs, access points
                        • 2. IP addressing and packet transmission
                          Topic 4: Computer Hardware & Software Fundamentals- Software Systems
                          • 1. System vs application software, drivers, firmware
                            • 2. Operating systems (Windows, macOS, Linux concepts)
                              - Computer Components
                              • 1. CPU, RAM, storage devices, motherboard, peripherals
                                • 2. Input/output and system architecture basics
                                  Topic 5: Data, Databases & Information Systems- Data Concepts
                                  • 1. Data vs information vs knowledge (DIKW model)
                                    • 2. Metadata and data processing concepts
                                      - Databases
                                      • 1. Queries and structured data concepts
                                        • 2. Relational database basics

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                                          WGU Introduction-to-IT exam questions & answers, Introduction-to-IT real exams

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                                          WGU Introduction to IT Sample Questions (Q112-Q117):

                                          NEW QUESTION # 112
                                          Which item information should be stored in a database to determine a student's previous academic year's course load?

                                          Answer: C

                                          Explanation:
                                          To determine a student's previous academic year's course load, the most crucial piece of information is the course identification number. This unique identifier allows for the retrieval of specific data related to each course, such as the number of credit hours or units associated with the course, which directly contributes to the calculation of the course load.
                                          Here's a step-by-step explanation of how this information is used:
                                          1.Identify the Student: The database must have a record of the student for whom the course load is being determined.
                                          2.Retrieve Course Records: Using the student's identification, the database retrieves all course records associated with that student for the specified academic year.
                                          3.Use Course Identification Numbers: Each course taken by the student will have a unique course identification number.
                                          4.Determine Credit Hours: The course identification number can be used to look up the credit hours or units for each course, as this information is typically tied to the course ID in the database.
                                          5.Calculate Course Load: By summing the credit hours for all courses taken in the previous academic year, the student's course load can be calculated.
                                          References: The process of determining course load and its impact on student performance is discussed in academic literature, which emphasizes the importance of course identification numbers in tracking academic progress1234.


                                          NEW QUESTION # 113
                                          What is an important strategy of business continuity planning?

                                          Answer: D

                                          Explanation:
                                          Data mirroring is an important business continuity strategy because it maintains a synchronized copy of data on a separate storage system or site. In Information Technology, mirroring supports rapid recovery by ensuring that if the primary data store fails, an up-to-date replica is available to restore operations. Mirroring may be implemented through storage replication, database replication, or real-time backup technologies, and it is often used for high-availability systems that require minimal data loss. This approach directly supports business continuity goals by reducing recovery time and limiting the recovery point, meaning less data is lost between the failure and the restored system. User authentication and data encryption are critical security controls, but they do not by themselves ensure operational continuity after outages or disasters. Service variety is not a standard continuity strategy term in most IT curricula. Business continuity focuses on redundancy, replication, failover, and recovery processes. Since mirroring creates a continuously updated duplicate of critical data, it is a core strategy used to maintain availability and speed restoration. Therefore, the correct answer is data mirroring.


                                          NEW QUESTION # 114
                                          Which part of a computer system is hardware?

                                          Answer: C

                                          Explanation:
                                          Hardware refers to the physical, tangible components of a computer system, while software refers to programs and instructions. Random-access memory, or RAM, is hardware because it is a physical set of memory chips installed in the computer, typically on removable modules. RAM provides temporary working storage for the operating system and applications while they are running, allowing fast read and write access compared to long-term storage devices. A compiler is software that translates source code into machine code. The kernel is software and is the core part of an operating system that manages resources such as processes, memory, and device access. The operating system itself is also software that controls the computer and provides services to applications. In Information Technology fundamentals, distinguishing hardware from software is a key concept: hardware includes CPU, RAM, motherboard, storage, and peripherals; software includes the operating system, applications, and programming tools. Since RAM is a physical component, it is the correct answer for the hardware part listed.


                                          NEW QUESTION # 115
                                          Why is business continuity planning essential?

                                          Answer: D

                                          Explanation:
                                          Business continuity planning (BCP) is essential for several reasons:
                                          1.Minimizing Downtime:
                                          oBCP ensures that an organization can continue its critical functions during and after disruptions.
                                          oBy having a well-thought-out plan, companies can minimize downtime and quickly resume operations.
                                          2.Risk Mitigation:
                                          oBCP identifies potential risks (e.g., natural disasters, cyberattacks) and develops strategies to mitigate and recover from them.
                                          oIt goes beyond traditional business plans, focusing on resilience during adversity.
                                          3.Economic Stability:
                                          oEconomic downturns (e.g., recessions) pose significant threats to businesses.
                                          oA continuity plan helps companies sustain operations even during tough times, preventing financial instability.
                                          4.Adaptability to Growth:
                                          oDuring periods of growth, businesses need to scale rapidly.
                                          oA continuity plan ensures that infrastructure, resources, and workforce can adapt effectively.


                                          NEW QUESTION # 116
                                          What are three operating systems that are commonly used today?
                                          Choose 3 answers

                                          Answer: A,B,F

                                          Explanation:
                                          1.Microsoft Windows: Developed and marketed by Microsoft, Windows is the most widely used desktop operating system globally. It accounts for nearly 72% market share for desktop and laptop computers.
                                          Windows provides an intuitive and user-friendly graphical desktop, making it easy to use and navigate. It is versatile and supports various tasks such as word processing, browsing, gaming, software development, video editing, and more1.
                                          2.Linux: Linux is a popular open-source operating system. It was developed by programmer Linus Torvalds in 1991. Linux runs in many organizations, private offices, mobile devices, supercomputers, and over the internet. It already contains almost all the features of the UNIX OS and has additional features. Various distributions of Linux exist, including Ubuntu, Debian, Solus, and Linux Mint. Linux is known for its security, compatibility, and flexibility2.
                                          3.Android: Android is one of the most common operating systems today. It powers smartphones, tablets, and other smart devices. Developed by Google, Android is based on the Linux kernel. It dominates the mobile market and offers a wide range of applications and features for users2.
                                          Comprehensive Detailed Step by Step Explanation:
                                          1.Microsoft Windows:
                                          oWindows is developed and maintained by Microsoft.
                                          oIt provides a graphical user interface (GUI) and is user-friendly.
                                          oWindows 10 is the current version, with earlier versions like Windows XP, Windows 8, and Windows 7.
                                          oAdvantages: Compatibility with hardware, pre-loaded software, ease of use. Disadvantages: Cost, security threats, vulnerability to viruses.
                                          2.Linux:
                                          oDeveloped by Linus Torvalds in 1991.
                                          oOpen-source and free of cost.
                                          oUsed in various environments (organizations, supercomputers, etc.).
                                          oDistributions like Ubuntu, Debian, and Linux Mint.
                                          oAdvantages: Security, compatibility, flexibility. Disadvantages: Multiple versions, not ideal for gamers.
                                          3.Android:
                                          oDeveloped by Google.
                                          oBased on the Linux kernel.
                                          oDominates the mobile market.
                                          oOffers a wide range of apps and features.
                                          References:
                                          1.Toppr: Commonly Used Operating System
                                          2.Tecmint: Most Used Operating Systems in the World1


                                          NEW QUESTION # 117
                                          ......

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