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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Care Coordination & Management | 30% | - Explain the key considerations for implementing Health Cloud with a person account model. - Explain the key considerations for implementing Patient Lists and Segmentation. - Explain the key considerations for implementing Care Plans. - Explain the key considerations for implementing Today Page. - Explain the key considerations for implementing Assessments. - Explain the key considerations for implementing Health Cloud with a junction object model for accounts. - Explain the key considerations for implementing Timeline. - Explain the key considerations for implementing Care Teams. |
| Topic 2: Solution Discovery | 10% | - Explain the key considerations for integrating external systems with Health Cloud. - Explain the key considerations for determining how Health Cloud can address business problems. - Explain the considerations for understanding a customer's business model. - Explain the key considerations for integrating other Salesforce solutions with Health Cloud. - Explain the key considerations for determining how Health Cloud can be optimized. |
| Topic 3: Health Cloud Objects | 20% | - Explain the key considerations for implementing person accounts in Health Cloud. - Explain the key considerations for implementing custom objects with Health Cloud. - Explain the key considerations for creating reports and dashboards in Health Cloud. - Explain the key considerations for implementing junction objects in Health Cloud. - Explain the key considerations for migrating data into Health Cloud. - Explain the key considerations for implementing the Health Cloud data model. |
| Topic 4: Member & Patient Engagement | 20% | - Explain the key considerations for implementing Engagement components. - Explain the key considerations for implementing the Home page. - Explain the key considerations for implementing the Patient Card and Patient Highlight Panel. - Explain the key considerations for implementing Actionable Relationship Center (ARC). |
| Topic 5: Analytics, Integration & Deployment | 20% | - Explain the key considerations for implementing the Health Cloud API. - Explain the key considerations for deploying Health Cloud. - Explain the key considerations for maintaining Health Cloud. - Explain the key considerations for implementing FHIR. - Explain the key considerations for implementing Analytics for Health Cloud. |
>> New AP-211 Test Question <<
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NEW QUESTION # 24
During a sprint demo, a customer wants to update fields in the UI on the Patient Medication Manager component. Which two objects is a consultant able to add and/or remove fields from?
Answer: C,D
Explanation:
Patient Medication Manager displays and manages data driven primarily by the Medication Request (prescriptions) and Medication Dispense (dispensing events) standard clinical objects. Medication Management consolidates medication requests, statements, dispensing information, reconciliation, review, and interaction-oriented workflows so clinicians can evaluate a patient ' s regimen longitudinally. From an implementation perspective, the configuration should use delivered Health Cloud and Salesforce mechanisms first, preserving standard relationships, security enforcement, and upgrade compatibility while limiting custom code to cases where declarative capabilities are insufficient. The remaining options do not directly satisfy the stated requirement; they either address a different functional domain, provide only part of the required behavior, or introduce unnecessary customization compared with the selected Health Cloud approach. This approach also keeps the solution aligned with the standard Agentforce Health data and process model, which is important for maintainability, reporting, interoperability, and consistent user access. In practical terms, the consultant should configure and validate the selected elements (Medication Dispense; Medication Request) against the scenario ' s acceptance criteria and confirm that the intended users can access the underlying records and functionality.
Study Guide references/topics:Implement - Medication
NEW QUESTION # 25
Bloomington Caregivers needs to monitor care plan adherence for the patients at various facilities within its network.
What is available to extend the reporting capability of Health Cloud?
Answer: B
Explanation:
Step-by-Step Explanatio n:
CRM Analytics for Health Cloud:
Exact Extract:
"CRM Analytics for Health Cloud delivers prebuilt dashboards and extended analytics for monitoring care plans, outcomes, and adherence across networks and facilities." Reference:
Why Not Other Options?
Insights for Health Cloud: Not a standard reporting/analytics product for care plan adherence.
Reporting unmanaged package: Not mentioned in the latest Health Cloud documentation.
Care Management Extension: Refers to process automation, not analytics.
NEW QUESTION # 26
Prior to go-live for Bloomington Caregivers, a consultant loads the future system users into Salesforce. Which two permission set licenses should the consultant assign to the users to give them access to Health Cloud?
Answer: A,B
Explanation:
Standard provisioning for Health Cloud users requires the Health Cloud permission set license (or Health Cloud User) alongside the Health Cloud Platform permission set license. From a deployment perspective, the configuration must be activated, licensed, permissioned, or migrated in the correct sequence so that the functionality is available to users without weakening the organization ' s existing security and governance controls. The remaining options do not directly satisfy the stated requirement; they either address a different functional domain, provide only part of the required behavior, or introduce unnecessary customization compared with the selected Health Cloud approach. This approach also keeps the solution aligned with the standard Agentforce Health data and process model, which is important for maintainability, reporting, interoperability, and consistent user access. In practical terms, the consultant should configure and validate the selected elements (Health Cloud permission set license; Health Cloud Platform permission set license) against the scenario ' s acceptance criteria and confirm that the intended users can access the underlying records and functionality.
Study Guide references/topics:Deploy - Agentforce Health architecture and implementation
NEW QUESTION # 27
A payer receives faxes for clinical review as part of the determination process. The payer needs Health Cloud to automatically capture the data from the documents received from patients and manage the end-toend approval process. Which two Health Cloud capabilities should a consultant recommend as a way to build this process?
Answer: A,D
Explanation:
Intelligent Document Automation (IDA) captures, extracts, and digitizes data from received faxes/documents using OCR. Utilization Management (UM) manages the end-to-end clinical review and determination
/approval process for care authorizations. Utilization Management structures care requests, authorization review, medical-necessity determination, concurrent review, and related payer-provider approval workflows.
Intelligent Document Automation and related document-reading capabilities transform inbound healthcare documents into structured Salesforce information while supporting document review and downstream workflows. From a solution-design perspective, the selection fits the requirement because it uses the Health Cloud capability or data model that directly represents the business need, rather than introducing a parallel custom structure or a feature intended for a different stage of the patient, member, provider, or payer lifecycle.
The remaining options do not directly satisfy the stated requirement; they either address a different functional domain, provide only part of the required behavior, or introduce unnecessary customization compared with the selected Health Cloud approach. This approach also keeps the solution aligned with the standard Agentforce Health data and process model, which is important for maintainability, reporting, interoperability, and consistent user access. In practical terms, the consultant should configure and validate the selected elements (Utilization Management; Intelligent Document Automation) against the scenario ' s acceptance criteria and confirm that the intended users can access the underlying records and functionality.
Study Guide references/topics:Design - Utilization Management; Intelligent Document
NEW QUESTION # 28
A payer is implementing Health Cloud and wants to leverage predefined rules for its prior authorization request review process. The payer would like to leverage out-of-the-box Health Cloud functionality to drive speed to value.
Which prebuilt feature should a consultant recommend the payer leverage?
Answer: B
Explanation:
Step 1: Requirement Analysis
The payer wants to use predefined rules for prior authorization request reviews, seeking out-of-the-box Health Cloud functionality for speed to value.
Step 2: Health Cloud Prior Authorization & Rules Engine
The Expression Set Templates in Health Cloud provide a prebuilt, configurable framework to automate and standardize prior authorization request reviews. These templates contain reusable logic and criteria that can be easily tailored and applied to common authorization scenarios.
Extract:
"Use Health Cloud's prebuilt Expression Set Templates to accelerate prior authorization configuration. These templates enable payers to implement standardized review criteria and automate decision logic without building rules from scratch." Administer Health Cloud - Utilization Management and Expression Sets Integration Procedures, FlexCards, and OmniScript Templates are OmniStudio tools for integration, UI, and guided processes, but Expression Set Templates are the feature specifically designed for rules automation in Utilization Management.
NEW QUESTION # 29
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