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Salesforce EX-Con-101 Exam Syllabus Topics:

SectionObjectives
Collaboration and Engagement- Chatter and community engagement features
- Case management in Experience Cloud
Experience Cloud Fundamentals- Use cases and business value of Experience Cloud
- Experience Cloud licensing and capabilities
Analytics and Optimization- Experience Cloud reporting and dashboards
- Adoption and performance metrics
Security and Access- Profiles, permission sets, and roles in Experience Cloud
- Sharing models and data visibility
- User authentication and login methods
Experience Site Configuration- Navigation and structure configuration
- Templates and branding
- Site creation and setup
Experience Personalization- Content personalization strategies
- Salesforce CMS integration
- Audience targeting and segmentation

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Salesforce Certified Experience Cloud Consultant Sample Questions (Q153-Q158):

NEW QUESTION # 153
Ursa Major Solar wants to give customers the ability to add authorized users to view usage, billing, and payment history.
Which permission should be granted to customersto add authorized users?

Answer: A

Explanation:
To give customers the ability to add authorized users toview usage, billing, and payment history, UMS should grant Delegated External User Administrator permission to customers. Delegated External User Administrator is a permission that allows customers to create new users or reset passwords for other customersin their own account. UMS can use Delegated External User Administration, which isa feature that allows UMS to assign specific users as delegated administrators who can manage external users in their own accounts.


NEW QUESTION # 154
Zephyrus Relocation Services (ZRS) plans to build a portal for its partners. The portal needs to show company information and brand details on the Account Management page.
Which templates shouldZRS consider to build the portal?
Choose 2 answers

Answer: B,D

Explanation:
Partner Central and Build Your Own are two templates that ZRS can consider to build the portal for its partners. Partner Central is a template that is designed for managing partner relationships, such as recruiting, onboarding, training, and co-selling. Build Your Own is a template that allows you to create a custom site using Lightning Web Components and other web standards.


NEW QUESTION # 155
Cloud Kicks (CK) wants to create a public site to recruit potential volunteers. Volunteenng events are stored in a custom VolunteeringEvent object.
How can CK give guest users access to a custom object?

Answer: C

Explanation:
To give guest users access to a custom object, CK can use guest user organization-wide defaults (OWD).
OWD are a feature that allows you to set the default level of access that guest users have to records of a custom object. You can use OWD to grant Read Only or Read/Write access to guest users for a custom object.
For example, CK can use OWD to give guest users Read Only access to the VolunteeringEvent object.


NEW QUESTION # 156
Ursa Major Solar would like the navigation menu in the customer portal to be vertical.
Which two options make this possible?
Choose 2 answers

Answer: B,D

Explanation:
Two options that make it possible to have a vertical navigation menu in the customer portal are B and D. A navigation menu is a component that allows users to navigate through different pages and sections of your Experience Cloud site. By default, the navigation menu is horizontal, but you can change it to vertical by using different options. One option is to download an app from AppExchange, which is a marketplace where you can find and install apps, components, and solutions for your Experience Cloud site. Another option is to write custom code, which allows you to create your own custom components and layouts for your Experience Cloud site.


NEW QUESTION # 157
Ursa Major Solar (UMS) recently went through a major rebranding effort that resulted in a new company logo along with new brand colors. UMS wants to update brand colors across all of its sites. The sites are built with Lightning templates.
Which tool should the Experience Cloud consultant recommend to make these changes?

Answer: A

Explanation:
To update brand colors across all of its sites, UMS should use the Site Builder tool. Site Builder is a tool that allows you to edit the look and feel of your Experience Cloud sitesusing a drag-and-drop interface. You can change the theme, layout, components, and branding of your sites without coding. Site Builder also supports Lightning templates, which are responsive and modern templates for Experience Cloud sites.


NEW QUESTION # 158
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