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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Enabling Slack Success | 15% | - Drive organizational collaboration and productivity - Promote best practices and user adoption - Use analytics and reporting to measure engagement - Create help channels for user support |
| Topic 2: Workspace Administration | 9% | - Manage workspace settings and configurations - Understand Enterprise Grid organization vs single workspace - Configure workspace-level and org-level policies |
| Topic 3: Channel & User Group Administration | 28% | - Manage user groups and channel permissions - Configure channel management policies - Implement channel naming conventions and best practices - Manage default channels and required channels - Convert public channels to private channels |
| Topic 4: App Administration | 10% | - Understand Slack Connect for inter-organization collaboration - Configure app permissions and settings - Manage integrations and workflows - Manage app approvals and app directory |
| Topic 5: Fundamentals | 9% | - Differentiate between Slack plans and features - Navigate the Slack Admin console - Understand Slack roles and responsibilities |
| Topic 6: User Lifecycle Management | 14% | - Configure user provisioning and deprovisioning - Handle user onboarding and offboarding - Configure single sign-on (SSO) and identity management - Manage user roles and admin roles |
| Topic 7: Security | 15% | - Manage DLP (Data Loss Prevention) and retention policies - Configure security policies and compliance settings - Enable multi-factor authentication (MFA) - Configure domain and IP restrictions - Monitor and audit workspace activity |
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NEW QUESTION # 19
You're a Workspace Owner introducing Slack to your organization for the first time.
In order to encourage employees to use Slack, you've organized a contest to see who can send the most messages in Slack channels in a week.
What's the best way to determine the winner?
(Select the best answer.)
Answer: A
Explanation:
Slack's analytics dashboard provides detailed activity metrics per user:
"The Members tab in the analytics dashboard shows the number of messages sent by each member, making it easy to track individual engagement." The Channels tab tracks activity per channel, not per user.
Installing a bot (option B) or exporting messages (option D) would be unnecessary and complex when Slack's native analytics already provide this data.
(Reference: Slack Administration Study Guide - Analytics and Reporting)
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NEW QUESTION # 20
You're an Org Owner on the Slack Enterprise Grid plan responsible for posting news for your entire organization to read. You want to limit posting permissions to admins only.
Sometimes the newsletters contain important action items, so it's important that everyone in your organization sees the message.
What is the best way to post your message?
(Select the best answer)
Answer: B
Explanation:
Slack recommends for official, organization-wide communications:
"Create an org-wide channel (such as #announcements) where only admins and owners can post. This ensures important messages are visible to all and remain uncluttered by unrelated posts." Option B and C involve redundancy and fragmentation. Using @channel in #general (D) risks spamming and frustrating members.
(Reference: Slack Administration Study Guide - Best Practices for Org-Wide Announcements)
NEW QUESTION # 21
Brian, an Org Owner on Enterprise Grid, needs to ensure that all Slack data is archived and stored outside of Slack.
What does Brian need to do?
Answer: D
Explanation:
For ongoing external data archiving and retrieval:
"Slack recommends using a third-party eDiscovery or archiving app to pull Slack data and store it securely in a separate data warehouse or compliant system." Corporate exports (Option A) are manual and not continuous, retention policies (Option B) keep data inside Slack, and DLP (Option C) manages risk but not long-term archiving externally.
(Reference: Slack Administration Study Guide - Data Governance and eDiscovery Options)
NEW QUESTION # 22
Which of the following statements describes the effect of configuring mandatory Two Factor Authentication (2FA) in Slack?
Answer: B
Explanation:
Mandatory Two Factor Authentication (2FA) adds an extra layer of security to member accounts. When enabled, Slack requires that:
"Members must enter a verification code from an authentication app or text message after submitting their password to successfully sign in." This means each time members sign into Slack, they must provide both their password and a second factor, typically a code generated by a mobile authentication app or received via SMS. This prevents unauthorized access even if a password is compromised.
The other options (A, B, C) describe different security measures but do not accurately represent the behavior of 2FA as configured in Slack.
(Reference: Slack Administration Study Guide - Security and Compliance - Two Factor Authentication)
NEW QUESTION # 23
As an Org Admin of a large Enterprise, you perform an annual channel cleanup exercise that includes archiving, deleting, and moving channels to an alternative workspace based on set criteria.
On average, there are around 1,000 channels that meet the criteria during this cleanup.
What is the most effective way to do this?
Answer: C
Explanation:
Slack officially recommends for large-scale channel management:
"Use Slack's bulk channel management APIs (like conversations.archive and conversations.rename) to automate cleanup activities at scale." Manually using settings (C) or requesting owners' actions (D) is impractical for 1,000+ channels. Slack's standard UI tools (A) are efficient but not optimized for this volume compared to API automation.
(Reference: Slack Administration Study Guide - Bulk Channel Lifecycle Management)
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NEW QUESTION # 24
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