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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Delivery and Migration | 17% | - Define roles and responsibilities - Plan and execute migration from other platforms - Understand implementation best practices |
| Topic 2: Governance Structure | 8% | - Establish governance policies - Define admin and owner roles - Manage workflows and processes |
| Topic 3: Learning and Enablement | 18% | - Design training programs for users and admins - Plan and execute rollout strategies - Support adoption and troubleshoot issues - Create learning materials and resources |
| Topic 4: Channel Strategy | 10% | - Apply use cases and best practices - Channel naming conventions and structure - Design channels for collaboration and workflows |
| Topic 5: Discovery | 10% | - Communicate Slack value proposition - Assess organizational readiness - Gather and analyze client requirements |
| Topic 6: Policies and Settings | 22% | - Slack Connect and app approval settings - Identity and access management - Analytics and dashboard usage - Security and compliance configurations |
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NEW QUESTION # 86
Your client asks you to provide guidance on best practices when rolling out apps on Enterprise Grid.
Which two best practices would you recommend to complete before launch?
Answer: B,E
Explanation:
The correct answers are A and B . Before launch, Enterprise Grid admins should make sure the essential app ecosystem is ready and governed. Installing and pre-approving a list of trusted apps gives users immediate access to approved productivity tools and reduces friction at launch. Establishing an app approval process is equally important because it defines how future app requests will be submitted, reviewed, approved, restricted, or rejected. Option C is useful as part of enablement, but the question asks which app rollout best practices should be completed before launch, and policy/process readiness comes first. Option D may apply when migrating an existing Slack environment with installed apps, but it is not the universal best answer for app rollout. Option E is valuable for ongoing app governance, but usage tracking and business-owner documentation are lifecycle practices, not the two most immediate pre-launch requirements. App launch readiness requires both approved apps and a clear approval model.
NEW QUESTION # 87
You are working with a client on a Slack Business+ plan that has more than 200 employees. The client often works with external partners and has a vision to keep work in Slack as organized as possible while also providing space to create connections outside of daily responsibilities.
Which activity would NOT be included in your project plan?
Answer: D
Explanation:
The activity that would not be included is Grid design . The client is on a Slack Business+ plan, not Enterprise Grid. Grid design applies when designing an Enterprise organization that may contain multiple workspaces, workspace access levels, multi-workspace channels, and centralized org-level administration. A Business+ engagement can still require discovery, governance recommendations, and channel strategy because the customer has more than 200 employees, works with external partners, and wants organized collaboration. However, it does not require an Enterprise Grid architecture unless the client is moving to an Enterprise plan. Option A is required because the consultant still needs to understand business goals, user groups, external collaboration, and pain points. Option B is still relevant because policies and admin responsibilities matter on Business+. Option D is central because channel naming, channel purpose, external collaboration, and social/community channels are directly tied to the client's vision. Slack's Enterprise documentation distinguishes Enterprise organization capabilities such as multiple workspaces and multi- workspace channels from standard workspace administration.
Reference topic: Grid Design - plan eligibility, Enterprise Grid architecture, and when grid design is in scope.
NEW QUESTION # 88
In the event of a technical issue during Slack migration, who should the client contact first for resolution?
Answer: D
Explanation:
The client should first contact the Partner's consulting team for any technical issues during migration. The Partner's team is responsible for overseeing the migration and is equipped to either resolve the issue or escalate it appropriately to Slack if necessary.
NEW QUESTION # 89
A user is having trouble finding specific past messages in a Slack channel. What is the most effective method they should use to locate these messages?
Answer: D
Explanation:
The most effective way to locate specific past messages in Slack is to use the platform's search functionality. By inputting specific keywords or phrases, dates, or the name of the user who might have posted the message, users can quickly and efficiently find the information they are looking for.
NEW QUESTION # 90
How can a Slack user view Salesforce records in Slack?
Answer: D
Explanation:
The Salesforce app in Slack enables users to query Salesforce records directly from within Slack, allowing teams to view and interact with Salesforce data without leaving the Slack environment.
NEW QUESTION # 91
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