최신버전ITIL-4-Specialist-High-velocity-IT합격보장가능시험덤프시험자료

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Peoplecert ITIL-4-Specialist-High-velocity-IT 시험요강:

주제	소개
주제 1	High-velocity Nature of the Digital Enterprise: This part of the exam assesses the competencies of IT service managers. who operate within high-speed environments. It emphasizes how organizations can thrive in the fast-evolving digital landscape, focusing on key methodologies such as agile, lean, and DevOps practices.
주제 2	Digital Product Lifecycle: This segment tests the ability of PeopleCert-certified IT professionals to oversee the entire lifecycle of digital products.
주제 3	Techniques for High-velocity IT: In this section, the exam evaluates the proficiency of IT Service managers in utilizing tools and techniques that promote high-velocity IT. Key areas include continuous integration (CI), continuous delivery (CD), and automating IT infrastructure.
주제 4	Resilient and Secure IT Systems: This area focuses on ensuring security and resilience within high-velocity IT settings. Candidates are tested on their expertise in creating IT systems that are secure and robust while still supporting the fast-paced delivery of IT services.
주제 5	ITIL Guiding Principles in High-velocity IT: This section evaluates how IT service managers apply the ITIL guiding principles in high-velocity IT contexts. It examines the role of these principles in supporting digital transformations and agile work processes.

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최신 Peoplecert IT Infrastructure Library ITIL-4-Specialist-High-velocity-IT 무료샘플문제 (Q39-Q44):

질문 # 39
In the context of high-velocity IT, which statement about the ' four dimensions of service management ' is CORRECT?

A. Differentiating digital technologies are best managed by a centralized IT organization
B. Controlling suppliers' investments and policies reduces the risks of cloud-based services
C. Making quick decisions without getting slowed down by data analysis enables agility
D. Using automated tools supports the need to deliver digital products quickly and reliably

정답：D

설명：
HVIT relies heavily on the four dimensions of service management being balanced in ways that support speed, reliability, and value co-creation. Among the choices, B is the strongest and most clearly aligned statement because automation is a core enabler of fast and reliable digital delivery.
The uploaded ITIL 4 practice-guide manual explicitly notes the importance of automation and tooling within practices and also highlights the guiding principle to optimize and automate . In HVIT, automated tools support testing, deployment, monitoring, workflow control, observability, and repeatability. This improves both velocity and consistency.
A is too rigid and conflicts with the more distributed, product-oriented, and collaborative models common in digital organizations. C is too narrow and focuses on supplier control in a simplistic way. D is incorrect because HVIT is not about ignoring data; it is about fast decisions with effective feedback, telemetry, and evidence.
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질문 # 40
A service provider has built a 'collaborative relationship' with a customer.
Which activities are they MOST LIKELY to use to validate the services that are provided?

A. Review of costs of service provider technology upgrades
B. Ad-hoc joint service reviews of costs and benefits
C. Continual tracking and analysis of the outcomes, costs, and risks
D. Joint service reviews of achievements of service targets

정답：D

질문 # 41
Which is a type of digital transformation?

A. Creating products and services that include digital technology
B. Using robots to enable new ways of working
C. Converting data from analogue form to digital form
D. Using an information system to process data and present it to users

정답：A

설명：
Digital transformation is about changing how an organization creates value using digital capabilities. Creating products and services that include digital technology is a strong example because it changes the offering itself and often the way value is co-created with customers.
A is digitization, not digital transformation. B may contribute to transformation, but on its own it is not as complete or direct. C describes the use of an information system, which may simply be routine automation or IT enablement. D most clearly reflects transformation of the organization's offerings through digital means.
So D is correct.
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질문 # 42
A service provider reliably meets the agreed service levels, but some customers are not happy because they are not achieving the outcomes that they expected.
Which is the BEST thing the service provider can do about this?

A. Analyze customer feedback to understand and address unmet expectations
B. Provide additional training to customers on using the service
C. Focus on technical excellence to further improve services
D. Identify ways to improve service levels, and discuss the cost of these improvements with the customers

정답：D

질문 # 43
An organization is considering how a new service will be supported when it goes live. There are many teams contribute to the support of the service.
Which approach should the organization follow when creating a value stream to support the new service?

A. Create one value stream for every lifecycle phase of support requests
B. Create one value for the entire set of support activities
C. Create one value stream for each support team
D. Create separate value streams for practices, people, tools and suppliers

정답：B

질문 # 44
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