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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Configure Field Service (20-25%) | 20-25% | - Implement security roles and field service settings - Configure work order types and incident types - Configure Field Service organizations and structures - Set up and configure resource characteristics and skills - Configure pricing, billing, and cost entities - Set up and configure customer assets - Configure scheduling configurations and booking setup |
| Topic 2: Manage Asset and Connected Field Service (5-10%) | 5-10% | - Manage asset IoT connections and monitoring - Configure IoT integrations and alerts - Implement connected field service scenarios - Process IoT alerts and work order creation |
| Topic 3: Manage Inventory and Procurement (15-20%) | 15-20% | - Handle inventory adjustments and transfers - Configure warehouse and inventory settings - Process purchase orders and returns - Configure product inventory and item associations - Manage inventory levels and stock locations |
| Topic 4: Manage Work Orders (20-25%) | 20-25% | - Create and manage work orders - Process work order inspections and recommendations - Manage work order products, services, and notes - Handle work order incidents and resolutions - Manage work order reporting and analytics - Configure work order lifecycle and statuses |
| Topic 5: Scheduling and Dispatch (20-25%) | 20-25% | - Configure schedule board and board features - Handle scheduling conflicts and rescheduling - Configure map view and route optimization - Schedule work orders using various methods - Manage scheduling options and requirements - Optimize schedules using resource scheduling optimization |
| Topic 6: Manage Field Service Mobile Application (10-15%) | 10-15% | - Handle offline capabilities and synchronization - Configure resource and technician mobile experiences - Manage mobile forms and workflows - Configure Field Service Mobile app settings |
목표가 있다면 목표를 향해 끊임없이 달려야 멋진 인생이 됩니다. 지금의 현황에 만족하여 아무런 노력도 하지 않는다면 언젠가는 치열한 경쟁을 이겨내지 못하게 될것입니다. IT업종에 종사중이시라면 다른분들이 모두 취득하는 자격증쯤은 마련해야 되지 않겠습니까? Microsoft인증 MB-240시험은 요즘 가장 인기있는 자격증 시험의 한과목입니다. IT업계에서 살아남으려면KoreaDumps에서Microsoft인증 MB-240덤프를 마련하여 자격증에 도전하여 자기의 자리를 찾아보세요.
질문 # 198
Your customer asks you to create a dashboard.
The application must meet the following requirements:
* Capture work orders, asset information, and customer information.
* Allow actions to be taken directly from the dashboard.
* Allow data filtration.
You need to determine the type of dashboard you should create in the app designer. Which type of dashboard should you create?
정답：A
질문 # 199
You are configuring Resource Scheduling Optimization to automatically schedule multiple work orders. You need to ensure that only unscheduled resources are used when optimizing work orders.
What should you define?
정답：B
설명：
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/common- scheduler/resource-scheduling-optimization
질문 # 200
You are the lead consultant on a Dynamics 365 Field Service implementation (or a commercial landscaping company. Some jobs require landscape technicians to be scheduled on a job (or multiple days.
What are three ways technicians can be scheduled over multiple days? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.
정답：A,C,E
질문 # 201
Your company implemented the Microsoft Dynamics 365 Field Service mobile app.
A dispatcher supervisor asks you to ensure that the booking statuses will match the business processes currently used by the field technicians. You will use out-of-the-box booking statuses to fulfill this need.
In which order should field technicians update their booking statuses? To answer, move all booking status fields from the list of booking status fields to the answer area, and arrange them in the correct order.
정답：
설명：
Explanation:
질문 # 202
Your organization wants to use the Field Service Mobile App for technicians in the field.
You need to install the solution, so it can be configured for mobile technicians.
What are the four steps you need to perform, in sequence, to ensure the mobile solution is ready for configuration and deployment? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
정답：
설명：
1 - Install the Field Mobile Configuration Solution in Woodford.
2 - Import the field service mobile project template. Publish the template.
3 - Highlight the mobile project template and select Derive. Assign the security roles.
4 - Open the parent mobile project template and select Publish All.
질문 # 203
......
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