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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Donations and Fundraising Management | 20% | - Grant Management - Donation Management - Recurring Donations (Recurring GAU) - Payment Methods and Processing - Opportunity and GAU Configuration - Donations Batch Processing |
| Topic 2: NPSP Configuration and Development | 25% | - Affiliations Configuration - Relationships Management - NPSP Settings and Preferences - Contacts and Households - Account Model Configuration - Data Model Design for Nonprofits |
| Topic 3: Analytics and Reporting | 15% | - Nonprofit Reporting Templates - Rollup Summary Fields - Reports and Dashboards for Nonprofits - Custom Report Types - Success Metrics Definition |
| Topic 4: Constituent Management | 20% | - Relationships and Groupings - Segmentations and Campaigns - Contact and Organization Records - Affiliations and Memberships - Household Management |
| Topic 5: Solution Design and Implementation | 20% | - Integration with External Systems - Data Migration Strategies - NPSP Best Practices - Customization vs Configuration Decisions - User Adoption and Training Planning - Requirements Gathering |
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92. Frage
A nonprofit organization is using NPSP to manage its contacts and their families. What should the consultant recommend about adding other common connections such as siblings and deceased and divorced spouses?
Antwort: C
Begründung:
In the Nonprofit Success Pack (NPSP), managing various relationships such as siblings, deceased, and divorced spouses involves using the Relationship object. This object is specifically designed to track and manage the different types of personal relationships between Contacts.
Relationships in NPSP:
The Relationship object allows you to define and track various types of personal connections between Contacts.
This includes familial relationships such as siblings, as well as marital statuses such as deceased and divorced spouses.
Adding Relationships Manually:
Navigate to the Contact record where you want to add a relationship.
In the Relationships related list, click "New Relationship."
Fill out the necessary fields, including the Related Contact and the Relationship Type (e.g., Sibling, Deceased Spouse, Divorced Spouse).
Save the relationship record.
Why Manual Entry:
Manual entry ensures accuracy and allows customization for each specific relationship.
Automated or bulk processes might not accurately capture the nuances of each relationship type.
Use Cases:
For siblings, you would manually create a Relationship record linking the two sibling Contacts.
For deceased or divorced spouses, create a Relationship record and select the appropriate relationship type to reflect the status.
Benefits:
Provides a clear and structured way to manage complex personal relationships.
Enhances reporting and analysis of donor and constituent relationships.
CertGod Nonprofit Cloud Consultant study guide: "Add them as Relationship entries manually".
93. Frage
A Household Account has Contacts with Recurring Donations, Relationships, and closed/won donations associated with it.
What happens when a system administrator attempts to delete this Household Account record?
Antwort: C
Begründung:
When a system administrator attempts to delete a Household Account record that has Contacts with Recurring Donations, Relationships, and closed/won donations, Salesforce will display an error message due to the presence of closed/won donations associated with the Account record.
Log in to Salesforce: Access the Salesforce org where NPSP is installed.
Navigate to the Household Account:
Go to the Accounts tab and locate the Household Account record.
Attempt to Delete the Account:
Try to delete the Household Account record.
Salesforce will prevent the deletion and display an error message because there are closed/won donations linked to this Account.
Review Associated Records:
Check for closed/won Opportunities and other related records that are preventing deletion.
If necessary, consider reassigning or archiving these records instead of deleting the Household Account.
This safeguard ensures data integrity by preventing the loss of critical financial records.
94. Frage
A nonprofit organization uses a vendor for direct mail, and receives a monthly spreadsheet from it with donor information, donation amounts, and the solicitation campaign that the donation was in response to.
How can this information can be entered and de-duplicated against existing individuals in the Nonprofit Success Pack (NPSP)?
Antwort: D
Begründung:
To efficiently enter and de-duplicate donor information received from a vendor's monthly spreadsheet, the NPSP Data Importer is the recommended tool. This tool helps in importing data and associating individuals with Opportunities and Campaigns while handling deduplication. Here's how to do it:
Prepare the Spreadsheet:
Ensure the spreadsheet contains columns for donor information, donation amounts, and solicitation campaign details.
Access NPSP Data Importer:
Go to the App Launcher.
Search for and open "NPSP Data Importer".
Configure the Data Importer:
Map the columns in your spreadsheet to the corresponding fields in Salesforce, such as Contact, Opportunity, and Campaign fields.
Ensure the NPSP Data Importer settings are configured to check for duplicates based on criteria like email or name.
Upload the Spreadsheet:
Upload the prepared spreadsheet to the NPSP Data Importer.
Review and confirm the data mapping.
Run the Import:
Run the import process.
The Data Importer will create new records and update existing ones, associating Opportunities with Contacts and linking them to the appropriate Campaigns.
Verify and Clean Up:
Use the NPSP Contact Merge tool to handle any potential duplicates that might have been missed.
Verify that all data has been imported correctly.
"NPSP Data Importer" from Salesforce Help: NPSP Data Importer
"Managing Duplicates with NPSP" from Salesforce.org: Managing Duplicates
95. Frage
A nonprofit wants a report that shows Opportunity and General Accounting Unit (GAU) custom field data for gifts to the "General Fund' GAU. The nonprofit wants to add filters so only the gifts connected to the 'Annual Campaign' are shown.
Which report should the consultant implement?
Antwort: C
Begründung:
To create a report that shows Opportunity and General Accounting Unit (GAU) custom field data for gifts to the "General Fund" GAU and adds filters to show only the gifts connected to the "Annual Campaign," the consultant should use the "GAU Allocations with Opportunity" report type. This report type allows for filtering on both Opportunity and GAU Allocation fields.
Steps to Create the Report:
Select Report Type:
Go to the Reports tab and create a new report using the "GAU Allocations with Opportunity" report type.
Add Filters:
Filter on the Opportunity object for the Primary Campaign Source = "Annual Campaign." Filter on the GAU Allocation object for General Accounting Unit = "General Fund." Customize Report:
Add the necessary fields from both the Opportunity and GAU Allocation objects to the report layout.
Save and run the report to view the desired data.
Salesforce Nonprofit Success Pack Documentation
Salesforce Trailhead: Create and Customize Reports in Salesforce
96. Frage
A nonprofit has purchased Accounting Subledger. Donations are imported from many sources and updated by staff frequently. The nonprofit wants to configure Accounting Subledger so only the appropriate records are created and available to be exported to finance.
How should the consultant configure Ledger Entries to limit the records exported to finance?
Antwort: A
Begründung:
To configure Accounting Subledger so that only the appropriate records are created and available for export to finance, you need to set up Stage to State Mapping. This ensures that only donations at a certain stage are included in the ledger entries. Here are the steps:
Access Accounting Subledger Setup:
Navigate to the Accounting Subledger settings in Salesforce.
Configure Stage to State Mapping:
Define the mapping between Opportunity Stages and Accounting Subledger States.
For example, map the "Closed Won" stage to a state that signifies the donation is ready for ledger entry creation.
Update Opportunity Stages:
Ensure that your Opportunity Stages are correctly set up to reflect the different states of your donation process (e.g., "Pledged", "Received").
Create Ledger Entries:
Once an Opportunity reaches the specified stage (e.g., "Closed Won"), a ledger entry is automatically created.
Only these ledger entries are included in the export to finance.
By configuring the Stage to State Mapping, you ensure that only finalized donations (those that reach a specific stage) are included in the ledger entries, making the finance export process more efficient and accurate.
Salesforce Accounting Subledger Documentation: Stage to State Mapping.
97. Frage
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