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Scrum PSM-II Exam Syllabus Topics:

Section	Objectives
Topic 1: Developing People and Teams	- Facilitation Skills 1. Workshop Facilitation 2. Decision-Making Support - Team Dynamics 1. Conflict Resolution 2. Team Coaching 3. Collaboration Techniques
Topic 2: Supporting Organizational Change	- Agile Transformation 1. Organizational Impediments 2. Change Management - Scaling Scrum 1. Organizational Agility 2. Multi-Team Collaboration
Topic 3: Scrum Theory and Principles	- Empiricism 1. Adaptation 2. Transparency 3. Inspection - Scrum Values 1. Focus 2. Respect 3. Commitment 4. Courage 5. Openness
Topic 4: Scrum Master Responsibilities	- Servant Leadership 1. Removing Impediments 2. Continuous Improvement 3. Enabling Self-Management - Serving the Scrum Team 1. Coaching Developers 2. Supporting Product Owners 3. Facilitating Scrum Events
Topic 5: Managing Products with Agility	- Product Backlog Management 1. Value Optimization 2. Ordering and Refinement - Stakeholder Collaboration 1. Expectation Management 2. Feedback Loops

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Scrum Professional Scrum Master level II (PSM II) Sample Questions (Q211-Q216):

NEW QUESTION # 211
One Scrum Team is developing a product. They track how much software they produce as velocity. Their current velocity is 18 units of done work. A second team will be added to work on the same product. What is the most likely impact on the velocity of the original team? (Choose the best answer)

A. Their velocity is likely to increase and be higher than 18.
B. Their velocity is likely to be not affected and stay at 18.
C. Their velocity is likely to decrease and be lower than 18.

Answer: C

Explanation:
Adding a second team to work on the same product will introduce some challenges and overheads that can affect the velocity of the original team. For example, the teams will need to coordinate and communicate more frequently, integrate their work more often, resolve any dependencies or conflicts, and align their standards and practices. These activities will consume some time and effort that could otherwise be spent on delivering value. Therefore, the velocity of the original team is likely to decrease and be lower than 18, at least in the short term.

NEW QUESTION # 212
Which role is responsible for engaging with stakeholders?

A. The project manager
B. The business analyst
C. The Product Owner
D. The team lead
E. The Development Team

Answer: C

NEW QUESTION # 213
Which three statements best describe the purpose of having a Definition of Done? (Choose three.)

A. It creates transparency and provides a common understanding of the `done' state of the Increment at the Sprint Review.
B. It helps the Development Team defer any pending work to subsequent Sprints.
C. It provides guidance to the Development Team when they are forecasting their Sprint Backlog during the Sprint Planning.
D. As the Development Team is doing the work, it provides guidance on the remaining work needed to create the potentially shippable Increment by the end of the Sprint.
E. It helps the Scrum Team decide how much time is needed before the Sprint can end.
F. It is a checklist to monitor the Development Team member's progress on a task.

Answer: A,C,D

Explanation:
When a Product Backlog item or an Increment is described as `Done', everyone must understand what `Done' means. Scrum Team members must have a shared understanding of what it means for work to be complete, to ensure transparency and is used to assess when work is complete on the product Increment.
This Definition of Done provides the team guidance on what it takes to make the increment shippable.

NEW QUESTION # 214
A Scrum Team has been working on a product for several iterations and has an average velocity of 55 units of 'done' work per Sprint. A second team will be added to work on the same product.
What might be the impact on the original team?

A. Their velocity is likely not affected and will remain at 55.
B. Their velocity is likely to drop and be less than 55.
C. Their velocity is likely to rise and be more than 55.

Answer: B

Explanation:
Similar to membership changes within a single Scrum Team, adding or removing additional Scrum Teams working on the same product will impact productivity in the short term. Adding additional teams often go through recognizable stages as they change from being a collection of strangers to a united group with common goals. Bruce Tuckman's Forming, Storming, Norming, and Performing model describes these stages.

NEW QUESTION # 215
User documentation is part of your Definition of Done. However, there are not enough technical writers for all teams. Your Scrum Team does not have a technical writer. What needs to be done?
(Choose the best answer)

A. Your Scrum Team is still accountable for creating user documentation. In this case, the Developers will write it.
B. Let the user documentation remain undone and accumulate until after the last development Sprint. It will then be done by any available technical writers.
C. Form a separate team of technical writers that will work on an on-demand basis for the various Product Owners. Work order will be first in, first out.

Answer: A

Explanation:
User documentation is part of your Definition of Done, which means that it is a requirement for delivering a potentially releasable product increment. Your Scrum Team cannot ignore or postpone this requirement, even if there are not enough technical writers for all teams. Your Scrum Team is responsible for creating and maintaining the user documentation, and the Developers are the ones who have the skills and authority to do so. The Scrum Master can help the Developers learn how to write effective user documentation, and the Product Owner can provide feedback on its quality and value.

NEW QUESTION # 216
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