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Salesforce NP-Con-101 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Implementation Strategies and Best Practices- Project Delivery
  • 1. Risk identification and mitigation
    • 2. Consulting best practices for nonprofit implementations
      - NPSP Configuration and Setup
      • 1. Install and configure Nonprofit Success Pack
        • 2. Household Account Model implementation
          Topic 2: Analytics5%- Reporting and Insights
          • 1. Campaign tracking and engagement measurement
            • 2. Salesforce reporting for nonprofits
              Topic 3: Domain Expertise20%- Nonprofit Solution Identification
              • 1. Fundraising and donor management solutions
                • 2. Program and volunteer management solutions
                  • 3. Trailhead, AppExchange, and Community resources
                    • 4. Marketing and engagement solutions
                      Topic 4: Integration and Data Management15%- Data Handling
                      • 1. Data import and migration strategies
                        • 2. Data quality and deduplication concepts
                          Topic 5: Solution Design20%- Architecture Design
                          • 1. Align solutions to nonprofit business requirements
                            • 2. Design scalable nonprofit data models

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                              Salesforce Certified Nonprofit Success Pack Consultant Sample Questions (Q83-Q88):

                              NEW QUESTION # 83
                              A developer wrote a trigger on the Contact object.
                              What are two benefits of using Table-Driven Trigger Management (TDTM) the consultant should discuss with the developer?
                              Choose 2 answers

                              Answer: B,D

                              Explanation:
                              https://powerofus.force.com/s/article/NPSP-TDTM-Overview
                              Table-Driven Trigger Management (TDTM) in the Salesforce Nonprofit Success Pack (NPSP) allows developers and administrators to manage Apex triggers in a more flexible and controlled manner. The benefits include:
                              Control the order in which the code executes (B): TDTM enables you to specify the order of execution for various triggers, ensuring that triggers run in the desired sequence.
                              Disable specific pieces of code (D): TDTM allows you to disable individual triggers or handler classes without modifying the actual code, which is useful for debugging or temporarily disabling functionality.
                              Salesforce Nonprofit Success Pack Documentation
                              Salesforce Trailhead: Manage Nonprofit Success Pack (NPSP) Table-Driven Trigger Management


                              NEW QUESTION # 84
                              A nonprofit organization has a large volume of contacts, organizations, and address records. The organization wants to migrate all of its data into its NPSP org.
                              What are two considerations? Choose 2 answers

                              Answer: A,C

                              Explanation:
                              When migrating a large volume of contacts, organizations, and address records into NPSP, it is essential to consider the following:
                              Complexity with the Address Object:
                              Using the Address object to track addresses can introduce complexity, especially if multiple addresses per contact or organization need to be managed. This complexity arises from the need to ensure all address records are correctly linked and maintained.
                              Impact on Data Storage:
                              Migrating all historical address information can significantly impact system data storage. Salesforce has storage limits, and large volumes of data can quickly consume available storage. It is important to plan for data storage needs and consider archiving or summarizing historical data to manage storage usage effectively.
                              Steps for Migration:
                              Data Preparation:
                              Clean and standardize the data before migration to ensure consistency.
                              Identify and remove duplicates to avoid data redundancy.
                              Data Mapping:
                              Map the fields from the legacy system to the corresponding fields in NPSP, including custom fields if necessary.
                              Data Import Tools:
                              Use Salesforce Data Loader or the NPSP Data Importer for the migration process.
                              Import data in batches, starting with Accounts, followed by Contacts, and then address information.
                              Testing and Validation:
                              Test the migration in a sandbox environment to identify and resolve any issues.
                              Validate the imported data to ensure accuracy and completeness.
                              "Data Import Strategies for Nonprofits" from Salesforce Help: Data Import Strategies
                              "Address Management in NPSP" from Salesforce.org: Address Management


                              NEW QUESTION # 85
                              A nonprofit hired a consultant to restart a stalled implementation. The nonprofit identified needs by documenting its Salesforce vision and pain points, and by defining specific goals with user stories.
                              What are two components of a user story the nonprofit should consider?
                              Choose 2 answers

                              Answer: A,D

                              Explanation:
                              When defining user stories for a Salesforce implementation, it is essential to ensure that each story is aligned with the overall vision of the project and that they are prioritized based on business needs. This approach helps in delivering value incrementally and keeps the project focused on the key objectives.
                              Key Components of a User Story:
                              Alignment with Vision (A):
                              Ensure that each user story aligns with the nonprofit's overall implementation vision. This alignment helps in maintaining consistency and achieving the strategic goals of the organization.
                              Assign Priority (C):
                              Assign a priority to each user story to manage the implementation effectively. Prioritizing user stories ensures that the most critical functionalities are developed and delivered first.
                              Salesforce Agile Development Practices
                              Salesforce Trailhead: User Stories for Agile Development


                              NEW QUESTION # 86
                              A nonprofit using NPSP wants to track all donations that go to a designated fund.
                              How should a consultant meet this requirement?

                              Answer: D

                              Explanation:
                              To track all donations that go to a designated fund, the consultant should create a GAU Allocation record for the designated fund. Here's why:
                              GAU Allocation Record:
                              General Accounting Units (GAUs) are used in NPSP to allocate portions of donations to specific funds or purposes.
                              Creating a GAU Allocation record allows the nonprofit to specify the amount of each donation that should be allocated to the designated fund, ensuring accurate tracking and reporting.
                              Salesforce NPSP Documentation on General Accounting Units (GAUs)
                              Salesforce Nonprofit Success Pack GAU Allocation Guide


                              NEW QUESTION # 87
                              A nonprofit organization on NPSP needs to be able to track the high school a student attended and track the enrollment of the student at college.
                              How should the consultant recommend tracking this?

                              Answer: C

                              Explanation:
                              To track the high school a student attended and their college enrollment, the consultant should recommend using the NPSP Affiliations objects:
                              NPSP Affiliations: This object is designed to connect Contacts to Accounts representing institutions like high schools and colleges.
                              Status Field: Use the Status field within the Affiliations object to indicate if the student is currently enrolled or a former student.
                              This approach allows the nonprofit to maintain a detailed history of the student's educational journey and easily track changes in their enrollment status.
                              Salesforce Nonprofit Success Pack Documentation
                              Salesforce Trailhead: Affiliations and Relationships in NPSP


                              NEW QUESTION # 88
                              ......

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