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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Store Execution | 15% | - Planogram Compliance - Assortment Monitoring - Store Execution Process - Store Survey and Feedback |
| Topic 2: Admin and Configuration | 12% | - User Setup and Permissions - Consumer Goods Cloud Data Model - Reports and Dashboards - Mobile Configuration |
| Topic 3: Visit Planning and Execution Configuration | 15% | - Configuration of Visit Tasks and Task Types - Configuration of Inventory Checks and Product Listings - Configuration of Photo Capture and Survey - Configuration of Order Capture and Order Submission - Configuration of Visit Plans and Visit Plan Targets - Configuration of Promotion Checks and Promotion Details |
| Topic 4: Store Execution Configuration | 12% | - Configuration of Store Survey and Feedback - Configuration of Store Execution Process - Configuration of Planogram Compliance - Configuration of Assortment Monitoring |
| Topic 5: Visit Planning | 23% | - Visit Schedule and Frequency - Territory Management - Visit Plan and Visit Plan Targets - Visit Planning Process |
| Topic 6: Visit Execution | 23% | - Order Capture and Order Submission - Visit Execution Process - Photo Capture and Survey - Inventory Check and Product Listing - Visit Tasks and Task Types - Promotion Check and Promotion Details |
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NEW QUESTION # 81
A company called Alpine is running a 'buy one get one free' (BOGO) promotion for all energy bars and sending out merchandisers to ensure that their retail customers are running it correctly. At what level should Retail Store KPIs be defined for a promotional end cap audit and also to minimize records created?
Answer: B
Explanation:
Retail Store KPIs are key performance indicators that measure how well a retail store is performing against a specific goal or target. For a promotional end cap audit, Retail Store KPIs should be defined at the energy bar product category level, as this would capture all the energy bars that are included in the BOGO promotion and also minimize the number of records created. Verified Reference: [Salesforce Consumer Goods Cloud Implementation Guide], page 30-31.
NEW QUESTION # 82
For flow based tasks, which two statements are correct?
Answer: C,D
Explanation:
The Retail Execution assessment architecture uses Retail Store KPIs as the configuration basis for Retail Visit KPIs. Salesforce states that when an Action Plan Template is assigned to a Visit, Assessment Tasks are generated from the Assessment Task Definitions and Retail Visit KPI records are created based on the applicable Retail Store KPIs. This preserves the connection between the expected target configured centrally and the actual value captured during a specific visit.
Flows can also be associated with an Action Plan Template to support business-specific store activities.
Salesforce supports flow input parameters named visitId and assessmentTaskId. A flow can accept only visitId, only assessmentTaskId, both parameters, or no parameters depending on the activity being implemented. When the identifiers are used, Salesforce passes the current Visit and Assessment Task context into the flow so that the automation operates on the appropriate execution records.
This model keeps responsibilities clearly separated: Retail Store KPI contains the target context; Retail Visit KPI records the visit-specific assessment result; Assessment Task identifies the executable activity; and Visit establishes the retail engagement within which the task occurs.
Study Guide Topics:Visit Execution - > Flow Tasks - > Retail Store KPI - > Retail Visit KPI - > visitId - > assessmentTaskId
NEW QUESTION # 83
Which of the following are supported KPI Type values for Retail Store KPI records?
Answer: B,C,D
Explanation:
In the Consumer Goods Cloud, Retail Store KPI records support various KPI types, including Units, Facing, and Revenue. These KPIs are critical for assessing retail performance.
NEW QUESTION # 84
Which three fields are available on the Retail Store object that differentiate them from the Account object?
Answer: A,B,D
Explanation:
These fields on the Retail Store object differentiate it from the Account object, providing specific information about store operations, preferred visit timings, and shipping details.
NEW QUESTION # 85
United Telecom (UT) has initiated high-speed offerings on Communications Cloud after upgrading its network.
Which out-of-the-box MACD process should UT consider when upgrading existing assets to high-speed offers for interested customers?
Answer: B
Explanation:
In Communications Cloud, modifying an existing commercial service to a higher speed tier (or upgraded variant) is handled through the Change of Plan MACD process. Salesforce defines Change of Plan as the out-of-the-box MACD scenario used when an existing active subscription is upgraded, downgraded, or migrated to a different configuration within the same offer family.
High-speed upgrades typically involve the same commercial product family (e.g., "Internet") but with modified attributes such as speed tier, bandwidth profile, SLA level, etc. The Change of Plan MACD:
Reuses the existing asset
Captures the new configuration
Decomposes into new or modified technical actions
Avoids unnecessary disconnect/reconnect cycles
Preserves billing continuity
Minimizes order orchestration overhead
Options B (Disconnect & New Order) and C (Modify Order) are not correct: Disconnect/New Order is used only when replacing an entire product with a materially different offering, not speed upgrades. A Modify Order MACD adjusts non-plan attributes-not plan-tier changes. Option D (Apply Promotion) is irrelevant here.
Thus, Change of Plan is the correct MACD for upgrading customers to high-speed offers.
NEW QUESTION # 86
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