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| Section | Weight | Objectives |
|---|---|---|
| Opportunity Management | 17% | - Forecasting and quota management - Opportunity stages and pipeline management |
| Sales Cloud Configuration | 16% | - Sales processes and workflows - Sales Cloud features and customization |
| Practical Application of Sales Cloud Expertise | 33% | - Customer success and solution delivery - Scalability and maintainability - Sales Cloud implementation strategies |
| Lead Management | 12% | - Lead qualification and conversion - Lead scoring and routing |
| Sales Cloud Analytics | 10% | - Reports and dashboards for sales - Sales metrics and KPIs |
| Account and Contact Management | 12% | - Contact management best practices - Account hierarchy and relationships |
KoreaDumps의Salesforce인증 Sales-Con-201덤프를 공부하시면 한방에 시험을 패스하는건 문제가 아닙니다. KoreaDumps의Salesforce인증 Sales-Con-201덤프는 시험적중율 최고의 인지도를 넓히 알리고 있습니다.저희가 제공한 시험예상문제로 시험에 도전해보지 않으실래요? Salesforce인증 Sales-Con-201덤프를 선택하시면 성공의 지름길이 눈앞에 다가옵니다.
질문 # 29
Cloud Kicks (CK) recently implemented Einstein Opportunity Scoring in its production org. CK is using the Amount field in its Opportunity Scoring model. What will a user without access to the Amount field on the Opportunity object observe?
정답:C
질문 # 30
After Cloud Kicks implemented Sales Cloud Einstein, a consultant realizes they are unable to activate all of the features.
Which step should the consultant take to troubleshoot the issue?
정답:A
설명:
Sales Cloud Einstein features require specific feature licenses for users to access and activate certain functionalities. When encountering issues with activating Einstein features, the first step is to confirm that the necessary feature licenses have been assigned to the appropriate users. Without these licenses, users will not have access to Einstein functionalities like Lead Scoring, Opportunity Insights, or Account Insights.
Assigning these licenses can be managed through Salesforce Setup under Permission Set Licenses, ensuring that each user who needs access to Einstein features has the correct permissions. This is a common troubleshooting step for Einstein-related issues, as access to these features is contingent upon proper licensing Sales Cloud Einstein features require specific feature licenses for users to access and activate certain functionalities. When encountering issues with activating Einstein features, the first step is to confirm that the necessary feature licenses have been assigned to the appropriate users. Without these licenses, users will not have access to Einstein functionalities like Lead Scoring, Opportunity Insights, or Account Insights.
Assigning these licenses can be managed through Salesforce Setup under Permission Set Licenses, ensuring that each user who needs access to Einstein features has the correct permissions. This is a common troubleshooting step for Einstein-related issues, as access to these features is contingent upon proper licensing
질문 # 31
Sales managers at Cloud Kicks need to visualize all open opportunities within a 10-mile radius based on the location of the related account.
Which solution should a consultant recommend?
정답:C
설명:
Salesforce Maps is a powerful tool that allows users to visualize data geographically, which is particularly useful for field sales teams. By leveraging Salesforce Maps, Cloud Kicks can utilize the Data Layer feature to display all open opportunities within a specified radius based on the account's location.
The Data Layer functionality in Salesforce Maps enables users to plot data points, such as account addresses, and apply filters to show specific records (in this case, open opportunities). This approach provides a visual and interactive map view of opportunities within a set radius, which is ideal for sales managers who need to manage and plan field operations efficiently.
In this scenario, using Salesforce Maps offers a more comprehensive and visually engaging solution compared to other options, as it supports real-time location-based insights that are crucial for decision-making in territory management. For more information on Salesforce Maps and Data Layers, you can refer to the Salesforce documentation here: Salesforce Maps Overview.
질문 # 32
Cloud Kicks (CK) frequently works with contractors for marketing focus groups. These contractors change companies often, and CK wants to retain its company history through Accounts. What should the consultant recommend?
정답:C
질문 # 33
Sales reps at Cloud Kicks (CK) often receive important customer emails they want to log as records related to Contacts in Salesforce. CK has Office 365, as well as a policy that prevents users from installing anything directly on their computers.
Which solution should a consultant recommend to meet this requirement?
정답:C
설명:
Einstein Activity Capture automatically syncs emails and events between Salesforce and Office 365 without requiring any installation on users' devices, making it an ideal solution for Cloud Kicks, given their policy restrictions. By using Einstein Activity Capture, sales reps can have customer emails logged as records related to Contacts in Salesforce seamlessly. This tool works with cloud-based services like Office 365, syncing activities in real-time and storing them within Salesforce, thus keeping records updated without manual intervention.
Salesforce Inbox, while offering similar capabilities, requires an add-in installation that might not align with CK's IT policy. Therefore, Einstein Activity Capture is the recommended solution for this scenario as it meets CK's requirements for automatic logging without violating any software installation policies.
For more information on Einstein Activity Capture, you can refer to the Salesforce documentation: Einstein Activity Capture Overview.
질문 # 34
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