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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: App Administration | 10% | - Understand Slack Connect for inter-organization collaboration - Manage app approvals and app directory - Manage integrations and workflows - Configure app permissions and settings |
| Topic 2: User Lifecycle Management | 14% | - Handle user onboarding and offboarding - Configure user provisioning and deprovisioning - Manage user roles and admin roles - Configure single sign-on (SSO) and identity management |
| Topic 3: Enabling Slack Success | 15% | - Promote best practices and user adoption - Create help channels for user support - Drive organizational collaboration and productivity - Use analytics and reporting to measure engagement |
| Topic 4: Security | 15% | - Monitor and audit workspace activity - Configure domain and IP restrictions - Enable multi-factor authentication (MFA) - Manage DLP (Data Loss Prevention) and retention policies - Configure security policies and compliance settings |
| Topic 5: Channel & User Group Administration | 28% | - Implement channel naming conventions and best practices - Manage default channels and required channels - Configure channel management policies - Manage user groups and channel permissions - Convert public channels to private channels |
| Topic 6: Workspace Administration | 9% | - Configure workspace-level and org-level policies - Understand Enterprise Grid organization vs single workspace - Manage workspace settings and configurations |
| Topic 7: Fundamentals | 9% | - Understand Slack roles and responsibilities - Differentiate between Slack plans and features - Navigate the Slack Admin console |
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NEW QUESTION # 87
Medium Inc is on a Standard Slack plan and has recently hired Preethi as a contractor to take care of their food & beverage service. Preethi is on a six-month contract, supporting many teams within the food & beverage department. Each team has set up a public channel to triage requests, and Preethi is responsible for responding to these requests.
What type of workspace access would be most suitable for Preethi?
Answer: D
Explanation:
Since Preethi needs access to multiple channels but only for a limited time:
"A Multi-channel Guest is the best choice when someone needs access to more than one channel but does not need full member access across the workspace. You can also set an expiration date for their access." Single-channel Guest would be too limiting, and full Member access would provide more access than necessary, posing a security risk.
(Reference: Slack Administration Study Guide - Managing Guest Access)
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NEW QUESTION # 88
You're a Workspace Admin on the Slack Business+ plan. Your company, Hurricane Inc., recently acquired another company, Tidepool Ltd., that uses the Slack Pro plan. You need to consolidate Tidepool's Slack workspace into Hurricane's workspace.
What is the best option for moving Tidepool's channels?
(Select the best answer.)
Answer: B
Explanation:
For consolidating workspaces across Slack plans (Pro to Business+), the official process is:
"Export the public channel history from the source workspace and import it into the target workspace." The "Move Channels" tool (B) only exists in Slack Enterprise Grid, not between standard workspaces. There' s no Copy Channels feature (D). Manually recreating channels (A) would lose message history.
(Reference: Slack Administration Study Guide - Workspace Consolidation via Exports and Imports)
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NEW QUESTION # 89
You're an Org Admin who recently joined an organization with multiple workspaces, many of which were redundant.
You now need to create a process that will efficiently allow for new workspace requests and approvals.
What should you do?
Answer: D
Explanation:
Slack documentation for Enterprise Grid states:
"Org Owners and Org Admins can enable workspace creation requests via Org Settings, making the process efficient and standardized." Posting requirements (B) is not a controlled or actionable system. DM requests (C) are informal and untrackable. Workflows (D) are helpful, but Slack has built-in support for workspace creation requests through Org Settings, which is more efficient.
(Reference: Slack Administration Study Guide - Managing Workspace Creation on Enterprise Grid)
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NEW QUESTION # 90
Your company uses Slack Enterprise Grid.
An employee loses an office device that is logged into Slack.
What should an Org Admin do to mitigate risk?
Answer: C
Explanation:
Slack's Enterprise Grid security recommendations state:
"Org Admins can remotely sign a member out of all sessions (desktop, mobile, web) via the admin dashboard to immediately prevent further access without deactivating the user." Asking the user (A) is unreliable because they lost the device. Deactivation (B) is extreme if the device may be recovered. Workspace-level action (D) is insufficient for org-wide risk.
(Reference: Slack Administration Study Guide - Managing Lost or Compromised Devices)
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NEW QUESTION # 91
You're a Workspace Admin, and you want all new users to be added to several important channels when they first log in.
What should you do to ensure new users automatically join these channels?
(Select the best answer.)
Answer: D
Explanation:
Slack officially supports configuring Default Channels for workspaces:
"Default channels are channels that new members will automatically join when they first sign in to Slack." Creating workflows (A) or pinning channels (B) are helpful for awareness but don't enforce automatic joining.
Training managers manually (C) is inefficient and prone to errors.
(Reference: Slack Administration Study Guide - Managing Default Channels)
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NEW QUESTION # 92
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