Exam Salesforce Salesforce-Communications-Cloud Objectives Pdf | Salesforce-Communications-Cloud Latest Exam Cost

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Salesforce Salesforce-Communications-Cloud Exam Syllabus Topics:

TopicDetails
Topic 1
  • Discovery: This section evaluates the abilities of Communications Cloud professionals to assess customer IT ecosystems, define KPIs, map business processes, and address data volume considerations to align Salesforce Communications Cloud solutions with business objectives.
Topic 2
  • Planning and Design: The topic measures expertise of aspiring Salesforce Communications Cloud professionals in designing scalable, best-practice-driven solutions, including product catalog modeling, order fulfillment, and migration strategies. Communications Cloud professionals are tested on aligning processes and requirements to architectural guidelines, prioritizing user stories, and designing asset management flows.
Topic 3
  • Delivery: It focuses on translating final designs into implementations by distinguishing OOTB functionality from customizations, aligning architecture and order components, and devising data migration strategies. Mastery in this topic highlights capability as a Communications Cloud professional.

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Salesforce - Salesforce-Communications-Cloud - Salesforce Communications Cloud Accredited Professional (AP) Exam –The Best Exam Objectives Pdf

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Salesforce Communications Cloud Accredited Professional (AP) Exam Sample Questions (Q37-Q42):

NEW QUESTION # 37
ABC telecom wishes to offer certain offers to retain its outgoing customers. They would like to give pricing adjustments across the catalog. They also want their agent to have the ability to give runtime adjustments and wish to have the approval process defined around the same. Which features should the consultant suggest to address the above requirements.

Answer: A,D


NEW QUESTION # 38
UT required bulk ordering to be implemented in communication cloud base to capture order broadband speed to its customer and applying promotions.
Which two steps should consultant take to perform the impact assessment for bulk ordering in communication cloud

Answer: A,D

Explanation:
For bulk ordering, evaluating business scenarios to design automation for order capture and orchestration (A) and assessing volume and platform governor limits (C) are essential steps. These help understand the impact on system performance and identify necessary optimizations for efficient bulk order processing.References:
Salesforce platform governor limits and bulk order processing best practices.


NEW QUESTION # 39
ABC Telco wants to offers a self-service portal for their B2C customers so they can browse and order from product catalog. Which salesforce industries based solution helps activate this?

Answer: B


NEW QUESTION # 40
United telecom has large product catalog; over time their catalog has increased in number of factors. They have choosen communication cloud as their product of choice to reduce their product catalog size. Which are the two steps shall consultant take to migrate these issue and build a stable product catalog.

Answer: C,D


NEW QUESTION # 41
UC offers business internet to its customers. UC has two requirements based on customer regions in order to offer competitive prices in each region and customer must able to see prices before adding to cart. What are the two ways customer meet this requirement?

Answer: A


NEW QUESTION # 42
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