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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Stakeholder Engagement | 20% | - Communication and collaboration strategies - Stakeholder identification and analysis |
| Topic 2: User Stories and Agile Practices | 15% | - Agile/Scrum collaboration with development teams - Writing effective user stories and acceptance criteria |
| Topic 3: Data and Process Understanding in Salesforce | 20% | - Data modeling concepts in Salesforce - Process mapping and optimization |
| Topic 4: Requirements Development and Management | 25% | - Requirements documentation and validation - Requirements elicitation techniques |
| Topic 5: Business Analysis Fundamentals | 20% | - Business process analysis and improvement - Role of a Business Analyst in Salesforce ecosystem |
Our Salesforce Certified Business Analyst study question is compiled and verified by the first-rate experts in the industry domestically and they are linked closely with the real exam. Our products’ contents cover the entire syllabus of the exam and refer to the past years’ exam papers. Our test bank provides all the questions which may appear in the real exam and all the important information about the exam. You can use the practice test software to test whether you have mastered the Salesforce Certified Business Analyst test practice dump and the function of stimulating the exam to be familiar with the real exam’s pace, atmosphere and environment. So our BA-201 Exam Questions are real-exam-based and convenient for the clients to prepare for the exam.
NEW QUESTION # 144
A group of business analysts (BA) at Universal Containers have been working with different teams of stakeholders on eliciting requirements for a new Salesforce app. The BAs have gathered and documented all of the information in a central location. Upon review of the requirements, the BAs discovered that changes made to the documentation were overwritten by each other, and they will lose time recapturing them.
What should the BAs do differently to prevent this error from happening?
Answer: C
Explanation:
The business analysts should use a shared system that has version control to prevent this error from happening. Version control is a feature that allows users to track and manage changes made to documents or files over time. Version control helps to avoid overwriting or losing previous versions of documents or files by creating backups or snapshots of each change. Version control also helps to compare different versions of documents or files and resolve any conflicts or discrepancies. References: https://trailhead.salesforce.com
/content/learn/modules/salesforce-business-analyst-certification-prep/collaboration-with-stakeholders
NEW QUESTION # 145
A business analyst has been tasked with leading prototype efforts for a Salesforce project.
What is a prototype?
Answer: A
NEW QUESTION # 146
The project manager for Universal Container tells the business analyst (BA) that the developers on the team are having trouble understanding what to build because the acceptance criteria for the Sales Cloud user stories are confusing.
How should the BA respond to the feedback effectively?
Answer: C
Explanation:
This answer states that asking for specific examples to review is how the BA should respond to feedback from UC's project manager who tells the BA that the developers on the team are having trouble understanding what to build because the acceptance criteria for the Sales Cloud user stories are confusing. Asking for specific examples to review means that the BA requests the project manager or the developers to provide concrete instances or scenarios of where and how the acceptance criteria for the Sales Cloud user stories are confusing, such as ambiguous, inconsistent, or incomplete acceptance criteria. Asking for specific examples to review is how the BA should respond to feedback from UC's project manager because it helps the BA to clarify and verify the feedback, and to revise and update the acceptance criteria accordingly. References: https://trailhead.
salesforce.com/en/content/learn/modules/salesforce-business-analyst-quick-look/use-stakeholder-engagement- skills
NEW QUESTION # 147
The business analyst (BA) at Cloud Kicks is managing a project to build a recruiting app for the management and human resources (HR) teams. The HR director wants the app to help the team navigate the hiring process more efficiently. The BA designs a Stakeholder Wheel to better understand all of the people with an interest m the project.
Which level of influence should the BA place the MR Director on the stakeholder wheel?
Answer: A
Explanation:
The level influence that business analyst should place HR Director stakeholder wheel project stakeholder wheel tool identifies understands needs expectations interests influence power stakeholders involved project stakeholder wheel has four levels influence sponsor project enterprise environment sponsor highest level influence project second highest level influence enterprise third highest level influence environment lowest level influence HR Director should placed project level influence stakeholder wheel HR Director makes decisions determines priorities requirements project HR Director also directly affected outcome project.
The sponsor is not level influence that business analyst should place HR Director stakeholder wheel sponsor highest level influence stakeholder wheel sponsor provides funding resources support project sponsor also defines vision objectives success criteria project HR Director not sponsor project unless also provides funding resources support project.
The enterprise is not level influence that business analyst should place HR Director stakeholder wheel enterprise third highest level influence stakeholder wheel enterprise includes internal individuals teams groups affected outcome project but not actively contribute project enterprise also includes policies procedures standards guidelines govern project HR Director not enterprise unless also affected outcome project but not actively contribute project.
References: https://trailhead.salesforce.com/en/content/learn/modules/business-analyst_skills-strategies
/explore-techniques-information-discovery
NEW QUESTION # 148
A business analyst (BA) at Cloud Kicks is preparing for a user acceptance testing (UAT) session to release a record-triggered flow that notifies account and opportunity owners once a quote has been accepted.
What should the BA do during UAT to ensure the solution meets the requirements?
Answer: B
Explanation:
This answer states that working with subject matter experts to perform UAT in a sandbox is what the BA should do during UAT to ensure that a record-triggered flow that notifies account and opportunity owners once a quote has been accepted meets the requirements for Cloud Kicks. Subject matter experts are people who have specialized knowledge or skills in a specific domain or area, such as sales, service, marketing, or accounting. Working with subject matter experts can help the BA to test and validate that the record-triggered flow works as expected and meets their needs and expectations. A sandbox is a copy of a Salesforce org that is used for development, testing, or training purposes. Performing UAT in a sandbox can help the BA to test and validate the record-triggered flow in a safe and isolated environment, without affecting the production org or data. References: https://trailhead.salesforce.com/en/content/learn/modules/salesforce-business-analyst- quick-look/use-stakeholder-engagement-skills
NEW QUESTION # 149
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