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| Section | Weight | Objectives |
|---|---|---|
| Strategy and Governance | 17% | - Define UX strategy and governance
|
| Testing | 11% | - Validate and test designs
|
| Discovery | 13% | - Gather user requirements and plan design strategy
|
| Human-Centered Design | 12% | - Apply design thinking and human-centered principles
|
| Declarative Design | 27% | - Design using Salesforce declarative tools
|
| Design System Implementation | 20% | - Leverage SLDS and design standards
|
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NEW QUESTION # 40
A UX Designer at Cloud Kicks is planning out the company's website redesign using Experience Cloud and will help guide discovery.
Which three outputs of the discovery process should be prepare
Choose 3 answers
Answer: A,D,E
Explanation:
The discovery process is a crucial phase in any UX design project, as it helps to understand the user needs, business goals, and technical constraints of the problem1.The discovery process typically involves various research methods, such as interviews, surveys, observations, and analytics, to gather data and insights about the users and the context of use2. The outputs of the discovery process are artifacts that synthesize and communicate the findings and insights from the research. Some of the common outputs of the discovery process are:
User personas: These are fictional representations of the target users, based on real data and insights, that describe their goals, motivations, pain points, behaviors, and preferences3. User personas help to empathize with the users and design solutions that meet their needs and expectations.
Journey maps: These are visualizations of the user's end-to-end experience with a product or service, from the initial trigger to the final outcome4. Journey maps help to identify the user's actions, thoughts, emotions, pain points, and opportunities for improvement at each stage of the journey.
High-level wireframes: These are low-fidelity sketches or diagrams that show the basic layout, structure, and functionality of the website or app. High-level wireframes help to define the information architecture, navigation, and content hierarchy of the solution, as well as test the usability and feasibility of the design concepts.
These three outputs are essential for planning out the website redesign using Experience Cloud, as they help to define the user requirements, the user flow, and the user interface of the solution. The other two options, interactive prototypes and high-fidelity mock-ups, are not outputs of the discovery process, but rather of the design and testing phases. Interactive prototypes are clickable simulations of the website or app that allow users to interact with the functionality and features of the solution. High-fidelity mock-ups are realistic and detailed representations of the website or app that show the final look and feel of the solution, including the colors, fonts, images, and icons. These two outputs are created after the discovery process, based on the feedback and validation from the user testing sessions.
For the UX Designer at Cloud Kicks, thethree outputs of the discovery process that should be prepared are User Personas, Journey Maps, and High-Level Wireframes. User Personas are fictional characters that represent a target audience for the website, and are used to help guide the website design. Journey Maps are diagrams that illustrate the user's experience as they navigate the website, and provide insights into how the user interacts with the website. High-Level Wireframes are simple sketches of the website layout, and are used to organize the website's content and design elements. Interactive Prototypes and High-Fidelity Mock-ups are not necessary outputs of the discovery process, as they are more detailed representations of the design that come later in the design process. For more information, see the Salesforce Experience Cloud documentation (https://help.salesforce.com/articleView?id=experience_cloud_overview.htm&type=5).
NEW QUESTION # 41
Cloud Kicks wants to implement its company colors in all UI components, like buttons and icons, using a custom theme. How does the Salesforce Lightning Design System (SLDS) ensure the UI components align with the theme?
Answer: C
Explanation:
The correct answer is A. Design tokens prefixed with "brand", exactly as identified in the uploaded UX Designer study guide.
The question is testing how a design system propagates theme-level design decisions across multiple components. Rather than hard-coding individual color values into every button, icon, or component, SLDS uses named design values represented through design tokens.
The guide specifically identifies tokens prefixed with "brand" as the mechanism used to align components with a custom theme.
This approach improves both consistency and maintainability. If a theme changes, components referencing the appropriate brand token can inherit the updated design value instead of requiring developers to locate and replace numerous hard-coded values.
Option B, JavaScript libraries loaded from a static resource, is not the design-value mechanism described in the question.
Option C, CSS hexadecimal values, represents the opposite of a scalable design-system approach. Hard-coded values make global design changes harder and can cause components to become visually inconsistent over time.
The study-guide principle is that theme-driven interfaces should rely on reusable named design entities rather than duplicated literal values.
Study Guide reference/topics: Design Tokens, brand tokens, themes, component consistency, Salesforce Lightning Design System.
NEW QUESTION # 42
Which document should be the source of truth for consistency when implementing a company's brand on Salesforce?
Answer: B
Explanation:
The correct answer is A. The company's style guide, according to the uploaded study guide.
A corporate style guide defines the standards that govern how the brand should be represented. Depending on the organization, this can include approved logos, colors, typography, imagery, tone, spacing conventions, and rules governing how brand assets should or should not be used.
When implementing the brand within Salesforce, the UX Designer should therefore use the company's style guide as the authoritative reference. This ensures the Salesforce experience remains consistent with the organization's other customer-facing and employee-facing channels.
Option B, a design system, may provide reusable components, patterns, tokens, and implementation standards. While highly valuable, the question specifically asks for the document serving as the brand source of truth, and the study guide identifies the style guide.
Option C, project design principles, typically describes higher-level principles that guide decisions within a specific initiative. They do not necessarily contain the detailed brand specifications required for consistent implementation.
The UX objective is to avoid isolated interpretation of the company's identity. Using one authoritative brand reference helps designers make consistent decisions across pages, components, communications, and channels.
Study Guide reference/topics: Brand consistency, style guides, Salesforce branding, UX Fundamentals.
NEW QUESTION # 43
Cloud Kicks wants its users to know when a new feature is enabled or available with a short video explaining the new feature.
What should be recommended?
Answer: B
Explanation:
To let its users know when a new feature is enabled or available with a short video explaining the new feature, the recommended solution is to use a docked prompt using In-App Guidance. In-App Guidance is a feature that allows the designer to create prompts and walkthroughs that guide users through new or complex tasks in Salesforce. A docked prompt is a type of prompt that appears at the bottom of the screen and can contain text, images, or videos. A docked prompt can be used to announce a new feature and provide a short video tutorial on how to use it. The designer can also set the conditions for when and how often the prompt should appear, and track the user engagement with the prompt.: In-App Guidance | Salesforce Help : UX Designer Certification Prep: Designing with In-App Guidance | Trailhead
NEW QUESTION # 44
Cloud Kicks wants to modify one of its custom Lightning Web Components so that itsadministrators can change the look and feel depending on what type of Lightning page is used in.
Which feature should be recommended?
Answer: C
Explanation:
An App Builder styling property is a feature that allows a Lightning web component to expose CSS properties that can be set by an administrator in the Lightning App Builder. This way, the administrator can customize the look and feel of the component depending on the context and use case. For example, a component can have a styling property for the background color, the font size, or the border radius. The administrator can then change these values in the App Builder without modifying the code of the component.Reference:
[Create App Builder Styling Properties]
NEW QUESTION # 45
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