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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Channel Strategy | 25% | - User Groups and permissions
|
| Topic 2: Migration and Change Management | 5% | - Migration planning
|
| Topic 3: Governance and Administration | 20% | - Workspace administration
|
| Topic 4: Workflows and Integrations | 12% | - Integrations and apps
|
| Topic 5: Security | 18% | - Slack security and compliance
|
| Topic 6: Discovery | 20% | - Gather requirements
|
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NEW QUESTION # 36
Your client has a requirement of automatically signing users out of desktop and mobile instances of Slack every 30 days.
What settings should you recommend they have in place?
Answer: B
Explanation:
The correct answer is D . The requirement is to automatically sign users out of desktop and mobile Slack sessions every 30 days. Slack session duration is a security control, so it belongs under org security settings rather than SSO settings. The duration is configured in hours, and 30 days equals 720 hours. Option A uses the correct security-settings area but expresses the duration as calendar days rather than the tested configuration value. Option B and Option C are incorrect because they place the control under SSO settings, but the requirement concerns Slack session duration for desktop and mobile instances, not SSO configuration itself. The consultant must translate the business requirement into the correct administrative setting and format: org-level security setting plus 720-hour session duration. This supports the client's security posture by limiting persistent sessions and requiring periodic reauthentication across Slack clients.
Reference topic: Policies and Settings - session duration, org security settings, reauthentication controls, Enterprise Grid security posture, and desktop/mobile session governance.
NEW QUESTION # 37
You are a Slack consultant working with an Enterprise Grid plan client. The client is new to using Slack and is seeking your expertise to understand the available roles and permissions in Slack.
Which Enterprise Grid role would give your client the maximum flexibility to control non-admin member permissions?
Answer: C
Explanation:
The correct answer is C. Roles Admin. In Enterprise Grid governance, the role model determines who can administer users, channels, compliance, and role assignments. The question asks which role gives maximum flexibility to control non-admin member permissions. The Roles Admin is the best fit because this role is centered on role and permission management rather than a narrow operational function. Option A, Compliance Admin, is focused on compliance-related functions and is not designed for broad member-permission control. Option B, Users Admin, is related to user lifecycle and membership administration, but it does not provide the same role-governance flexibility. Option D, Channels Admin, is channel-focused and would be too limited for controlling broad non-admin member permissions. The tested concept is role-based governance on Enterprise Grid: administrative power should be delegated according to the function being controlled. Where the client needs flexibility around roles and permissions, the Roles Admin function is the logical recommendation.
NEW QUESTION # 38
Creameri Ice Cream Co. has high satisfaction ratings from ice cream customers, but low employee satisfaction ratings. In the monthly engagement surveys, employees consistently state they are not always aware when shipments are scheduled to arrive and when there are company-wide announcements.
In order to help Creameri Ice Cream Co. improve employee satisfaction, what types of information should you prioritize gathering during your discovery call?
Answer: D
Explanation:
The correct answer is D . During discovery, the consultant must understand the client's current collaboration model and the pain points behind the business issue. The problem is not simply that shipments and announcements exist; the issue is that employees are not reliably informed. That points to gaps in communication workflows, channel strategy, announcement practices, operational visibility, and collaboration behavior. Option A is useful background, but the survey has already identified symptoms. The consultant now needs to understand why those symptoms occur. Option B is too narrow because shipment schedules alone will not explain broader employee communication breakdowns. Option C is unfocused and may produce irrelevant project noise. Option D is the strongest because it investigates the collaboration patterns that Slack is meant to improve: how teams communicate today, where information gets lost, who owns announcements, which channels exist, and how frontline or operational updates are distributed.
Reference topic: Discovery - pain-point analysis, current-state collaboration assessment, employee experience, communication gaps, and business outcome alignment.
NEW QUESTION # 39
During the discovery call with your client you learn that they do a lot of cross functional collaboration, are trying to eliminate as many communication barriers as possible, and work with many external partners.
Taking these factors into consideration, what basic grid design would you recommend for your client?
Answer: D
Explanation:
The correct answer is D . The client's discovery inputs point to three separate collaboration needs. First, heavy cross-functional collaboration and a desire to reduce communication barriers require a general global workspace where internal employees can collaborate broadly. Second, working with many external partners creates a need for an external workspace or external-collaboration structure where partner-facing work can be governed and organized. Third, reducing barriers and supporting connection across the organization commonly benefits from a social workspace, where employees can build culture and community without cluttering the primary work environment. Option A addresses global and external work but omits the social
/cultural collaboration layer. Option B includes social but fails to provide a dedicated external-collaboration design. Option C is too simplistic; putting all collaboration into one global workspace can increase noise and blur governance boundaries, especially with external partners. Option D gives the cleanest basic grid pattern:
broad internal collaboration, structured external collaboration, and dedicated social connection.
Reference topic: Grid Design - basic Enterprise Grid model, global workspace, external workspace, social workspace, cross-functional collaboration, and partner collaboration design.
NEW QUESTION # 40
Your client is researching the acquisition of a new company and wants to collaborate on the acquisition in Slack. The acquisition would be a long-term process and would need input from many departments from different workspaces, including finance and legal. Given that the acquisition is still in consideration, this information needs to be kept private.
How would you recommend they collaborate?
Answer: A
Explanation:
The best recommendation is to collaborate through multi-workspace channels. The scenario requires long- term collaboration across departments that sit in different workspaces, including finance and legal, while keeping the acquisition private. Multi-workspace channels are designed for this Enterprise Grid pattern because they allow a channel to exist across selected workspaces without forcing every participant into a new workspace or duplicating conversations across separate channels. The channel can be private, tightly scoped, and available only to the required participants from each relevant workspace. Option A creates a separate hidden workspace, but that is heavier than necessary and can isolate work from the departments' existing collaboration context. Option C introduces public channels for acquisition work, which is inappropriate because the acquisition is confidential. Option D puts everything in a global workspace, which risks over- centralizing sensitive work and may not align with the departments' existing workspaces. Multi-workspace channels preserve confidentiality while supporting cross-functional collaboration in place.
Reference topic: Grid Design - multi-workspace channels, confidential cross-functional collaboration, private channel design, and Enterprise Grid workspace architecture.
NEW QUESTION # 41
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