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BCS PC-BA-FBA-20 Exam Syllabus Topics:

SectionWeightObjectives
Establishing the Requirements10%- Elicitation and definition techniques
- Requirements types: business, functional, non-functional
Improving Business Services and Processes10%- Identifying improvement opportunities
- Process modelling and analysis
Defining the Solution10%- Developing and evaluating solution options
- Gap analysis
What is Business Analysis?5%- Definition and scope
- Role and purpose of business analysis
Making the Business Case10%- Feasibility assessment
- Cost-benefit analysis and justification
Strategic Context for Business Analysis5%- Business strategy and objectives
- Alignment with organizational goals
Modelling Requirements5%- Modelling notations and techniques
- Communicating requirements through models
Investigating the Business Situation10%- Documenting current state
- Investigative techniques: interviews, workshops, observation
Competencies of a Business Analyst5%- Professional knowledge and techniques
- Personal qualities and skills
Validating and Managing Requirements5%- Requirements management and change control
- Requirements validation and verification
Analysing and Managing Stakeholders10%- Stakeholder identification and classification
- Stakeholder analysis and engagement strategies
Delivering the Requirements and Solution5%- Benefits realization
- Implementation considerations
Business Analysis Service Framework5%- Structure and process model
- Roles and responsibilities within the framework

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BCS Foundation Certificate in Business Analysis V4.0 Sample Questions (Q81-Q86):

NEW QUESTION # 81
The following requirement has been identified; The system must be able to record customer payments'.
What type of requirement is this?

Answer: D


NEW QUESTION # 82
A project reporting system stores information about Employees.
How would an Employee be represented in an entity-relationship diagram?

Answer: D


NEW QUESTION # 83
A batch program runs every night to raise invoices. The next day these invoices are posted out to customers by a clerk. Customers pay the invoices with cheques. The cheques are then banked by a clerk.
In this scenario, which of the following represents a business event?

Answer: D


NEW QUESTION # 84
Description, impact assessment, probability and countermeasures are usually recorded for which of the following?

Answer: A


NEW QUESTION # 85
In relation to "personas", which statement is true?

Answer: D

Explanation:
Personas are fictional but evidence-based representations of typical users or customer groups. They help business analysts and design teams understand user goals, behaviours, needs, frustrations, and motivations. Personas are often developed from user research and can be based on generic user roles, then enriched with characteristics that make them realistic and useful for analysis. They are not equivalent to a RACI chart because RACI defines responsibility, accountability, consultation, and information responsibilities for tasks. A single real user may also perform multiple roles, so option B is too restrictive. Personas are useful in user-centred design and requirements analysis, but they are not mandatory for decision analysis. Therefore, the true statement is that personas are taken from generic user roles.


NEW QUESTION # 86
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