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| Section | Weight | Objectives |
|---|---|---|
| Integration & Analytics | 13% | - Reporting
|
| Implementation Strategies | 18% | - Governance Framework
|
| Domain Expertise | 28% | - Education Cloud Applications
|
| Functional Knowledge | 18% | - Advancement & Alumni
|
| Solution Design | 23% | - Data Model Configuration
|
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NEW QUESTION # 200
A university is migrating from its Education Data Architecture org to Education Cloud.
Which consideration should the consultant discuss with the university?
Answer: A
Explanation:
Understanding Account Models in Education Cloud: Education Cloud typically uses the Administrative Account model to manage relationships and hierarchies between contacts (students, parents, etc.) and accounts (departments, institutions, etc.).
Administrative Account Model: This model allows educational institutions to maintain a structured and organized view of their data, which is essential for managing various relationships and processes within the institution.
Migration Considerations:
Data Mapping: Map existing data fields from the previous Education Data Architecture (EDA) to the new Administrative Account model.
Customizations: Ensure that any custom objects or fields are compatible with the Administrative Account model.
Testing: Rigorously test the migrated data to ensure integrity and accuracy.
Steps to Implement:
Data Export: Export data from the EDA org.
Data Transformation: Transform the data to fit the Administrative Account model structure.
Data Import: Import the transformed data into the new Education Cloud instance.
Validation: Verify that the data aligns with the Administrative Account model and functions as expected.
Reference:
Salesforce Education Cloud Documentation: Salesforce Help: Administrative Account Model
NEW QUESTION # 201
The Alumni Association is interested in using Education Cloud to support its operations. The Association tracks what engages alumni and their hobbies.
Which Education Cloud feature should the consultant recommend?
Answer: A
Explanation:
Tracking Engagement and Hobbies:
Interest Tags in Education Cloud allow the tracking of specific interests and hobbies of alumni.
This feature helps in understanding what engages alumni and can be used to tailor communications and activities.
Setting Up Interest Tags:
Define Interest Tags: Create tags that represent different interests and hobbies.
Assign Tags: Assign these tags to alumni based on their interests and engagement history.
Utilizing Interest Tags:
Segmentation: Use Interest Tags to segment alumni for targeted communications and events.
Personalized Outreach: Tailor outreach efforts based on the specific interests and hobbies tracked by the tags.
Implementation Steps:
Configure Tags: Set up and define the tags in the system.
Data Entry: Tag alumni with the appropriate interests.
Analyze Engagement: Use reports and analytics to understand the impact of interest-based engagement.
Reference:
Salesforce Education Cloud Documentation: Interest Tags
NEW QUESTION # 202
An Admissons office is interested in evaluating historical trends of its applicants to get greater insights on its applications yield and melt.
What should the consultant advise?
Answer: C
Explanation:
The consultant should advise to use the Admissions Connect Tableau Accelerator to evaluate historical trends of its applicants and get greater insights on its applications yield and melt for the Admissions office. The Admissions Connect Tableau Accelerator is a tool that provides pre-built dashboards and reports for Admissions Connect users to analyze their data and metrics. The Admissions Connect Tableau Accelerator can help the Admissions office evaluate historical trends of its applicants and get greater insights on its applications yield and melt by using features such as funnel analysis, cohort analysis, or geographic analysis. Leveraging the existing sample reports, creating a custom report type, or using Data Studio to process old data are not ways to evaluate historical trends of its applicants and get greater insights on its applications yield and melt for the Admissions office. Reference:
https://www.salesforce.org/products/admissions-connect/overview/
https://www.salesforce.org/wp-content/uploads/2021/06/Salesforce.org-Admissions-Connect-Tableau-Accelerator.pdf
NEW QUESTION # 203
The Admissions office sends 25 email 10 students slarty. The Director of needs to manage cohorts of prospective students and automate personalized emails.
Which two solutions should the consultant recommend to meet the requirement?
Choose 2 answers
Answer: B,C
Explanation:
The consultant should recommend Journey Builder and Salesforce Campaigns to meet the requirement of managing cohorts of prospective students and automating personalized emails. Journey Builder is a tool that allows users to design and automate customer journeys across channels, such as email, mobile, social, and web. Salesforce Campaigns is a feature that helps users track and measure the effectiveness of marketing initiatives, such as email campaigns, events, webinars, etc. By using Journey Builder and Salesforce Campaigns together, the Admissions office can create and execute targeted email campaigns for different segments of prospective students, based on their interests, preferences, behaviors, and interactions. The email campaigns can also be personalized with dynamic content, such as student names, program names, deadlines, etc. Additionally, the Admissions office can monitor and analyze the performance of the email campaigns, such as open rates, click rates, conversions, etc., and optimize them accordingly. Reference: Journey Builder Basics, Salesforce Campaigns, Create and Send Targeted Email Campaigns
NEW QUESTION # 204
A consultant is working on an Advisor Link implementation for the undergraduate Advising departments. Advisors must be able to view a student's classes, track milestones, set student meetings, and integrate meetings with their Outlook calendar. The Advising department wants to know which functionality is included with Advisor Link and whether a third-party application is necessary.
Which function may require a third-party app?
Answer: D
Explanation:
Degree visualization is a function that may require a third-party app for Advisor Link. Degree visualization allows advisors and students to see the progress and requirements of a degree program in a graphical way. Advisor Link does not provide this function out of the box, so a third-party app may be needed to achieve it. Success Plans, calendar syncing, and appointment scheduling are functions that are included with Advisor Link and do not require a third-party app. Reference:
https://www.salesforce.org/advisor-link/
https://help.salesforce.com/s/articleView?id=sf.eda_advisor_link_features.htm&type=5
NEW QUESTION # 205
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