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| Topic | Details |
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| Topic 1 | - Discovery: Mastering discovery ensures proficiency of Energy and Utilities Cloud professionals in understanding and documenting customer needs, aligning stakeholder requirements, and analyzing current business processes for Energy and Utilities Cloud solutions. This foundational topic measures the ability to identify gaps in processes and architecture compared to standard product capabilities.
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| Topic 2 | - Implementation: The topic assesses the ability to configure Energy and Utilities Cloud to meet business models, manage licenses, set up order capture, and enable post-sales processes. It also measures proficiency in executing data migration, integrating third-party systems, and deploying relevant components.
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| Topic 3 | - Test and Deploy Energy and Utilities Cloud Applications and Solutions: This topic evaluates the capacity of Energy and Utilities Cloud professionals to outline and execute a deployment plan that integrates Salesforce core and Vlocity components. Mastery includes validating processes, enabling user testing, and managing UAT milestones.
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| Topic 4 | - Solution Design: Solution design evaluates expertise in mapping Energy and Utilities Cloud components to current architectures and crafting future state designs that fulfill business and data model requirements. Energy and Utilities Cloud professionals must demonstrate the ability to define architecture, processes, and security considerations while leveraging deployment tools.
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>> Energy-and-Utilities-Cloud Reliable Braindumps Questions <<
Energy-and-Utilities-Cloud Certification Dumps & Exam Energy-and-Utilities-Cloud Preview
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Salesforce Energy and Utilities Cloud Accredited Professional Exam Sample Questions (Q17-Q22):
NEW QUESTION # 17
Which two standard Energy and Utilities Cloud data model characteristics are used to differentiate B2B and B2C customers?
- A. Accounts with RecordType Consumer are used to represent B2C customers
- B. Accounts with RecordType Service are used to represent B28 customers
- C. Accounts with RecordType Business are used to represent B2B customers.
- D. Person accounts are used to represent B2C customers.
Answer: A,C
Explanation:
In the standard Salesforce Energy and Utilities Cloud data model, B2B and B2C customers are differentiated as follows: A. Accounts with RecordType " Business " are used to represent B2B customers. This RecordType is designed to capture information relevant to business accounts, including details specific to companies and organizations. B. Accounts with RecordType " Consumer " are used to represent B2C customers. This RecordType is tailored to individual consumers, focusing on personal account information and individual customer interactions.
This distinction in the data model facilitates the management of diverse customer types within the energy and utility sector, allowing for tailored interactions and services. References = Salesforce Energy and Utilities Cloud documentation provides insights into the data model, including the differentiation between B2B (Business) and B2C (Consumer) customers using specific RecordTypes, which is critical for managing customer relationships and data: https://developer.salesforce.com/docs/atlas.en-us.
industries_energy_and_utilities.meta/industries_energy_and_utilities/
NEW QUESTION # 18
An energy company wants to show users monthly billed usage information when the user starts the Move Out guided business processes in Energy and Utility Cloud, The usage information is stored in a third-party system with available APIs.
Which three steps must the consultant complete to achieve the required outcome?
Choose 3 answers
- A. Create a new Move Out process to invoke the Integration Procedure and present the result to the user.
- B. Configure integration with Meter Data Management System
- C. Configure Integration Procedure to fetch the data from the third-party system using available APIs.
- D. Configure integration with Customer Information System.
- E. Modify the standard Move Out process to invoke the Integration Procedure and present the result to the user,
Answer: A,C,E
NEW QUESTION # 19
Energy and utility organizations are going through digital transformations that place a greater focus on customers and employees Which three changes are disrupting the energyand utilities market?
- A. Customer expectations and values
- B. Regulatory and technology changes
- C. Digital first and work-from anywhere in real time
- D. Removing the complexity from the business
- E. Capitalization of the cloud
Answer: A,B,C
Explanation:
The energy and utilities market is currently experiencing significant disruption due to several factors.
Regulatory and technology changes are at the forefront, with new policies and advancements in technology pushing companies towards more sustainable and efficient operations. Digital-first strategies and the capability to work from anywhere in real time are also transformative, as they allow for greater flexibility, improved customer service, and enhanced operational efficiency. Finally, changing customer expectations and values, particularly regarding sustainability, reliability, and personalized service, are influencing how energy and utilities companies operate. These disruptions require companies to adapt and innovate, leveraging digital transformation to meet evolving demands.References= These insights are based on Salesforce's discussions on industry trends and challenges within the Energy and Utilities Cloud documentation and resources. Key topics include digital transformation, customer engagement, and adapting to regulatory changes. Salesforce's industry insights and trend analysis provide a comprehensive overview of these disruptions.
NEW QUESTION # 20
What tool should be used to migrate configurations from sandbox to production when a customer has completed configuring OmniStudio components?
- A. IDX Workbench
- B. OmniStudio DataPacks
- C. Salesforce Export Wizard
- D. DataLoader.io
Answer: B
Explanation:
When migrating configurations, especially those related to OmniStudio components from a sandbox to production environment in Salesforce, OmniStudio DataPacks are the recommended tool. OmniStudio DataPacks, part of the Salesforce DevOps toolkit, allow for the bundling and deployment of complex configurations and metadata associated with OmniStudio components. This tool is specifically designed to handle the intricate dependencies and settings of OmniStudio components, ensuring a seamless and error-free migration process. Reference = Salesforce documentation on OmniStudio deployment and migration strategies emphasizes the use of OmniStudio DataPacks for effective configuration migrations. This is outlined in the Salesforce OmniStudio Developer Guide, which provides detailed instructions on using DataPacks for deploying OmniStudio solutions: https://developer.salesforce.com/docs/atlas.en-us.omnistudio.meta/omnistudio/
NEW QUESTION # 21
An energy company provides gas, electricity, and warranty services to its customers. When a customer calls for help, the agent needs to see the products and services they have purchased.
Which object does the Energy and Utilities Cloud data model use to store this information?
- A. Asset
- B. Contract
- C. Account
- D. Premise
Answer: C
NEW QUESTION # 22
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