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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Store Execution | 15% | - Assortment Monitoring - Store Survey and Feedback - Store Execution Process - Planogram Compliance |
| Topic 2: Admin and Configuration | 12% | - Mobile Configuration - User Setup and Permissions - Reports and Dashboards - Consumer Goods Cloud Data Model |
| Topic 3: Visit Execution | 23% | - Visit Tasks and Task Types - Inventory Check and Product Listing - Promotion Check and Promotion Details - Photo Capture and Survey - Visit Execution Process - Order Capture and Order Submission |
| Topic 4: Visit Planning and Execution Configuration | 15% | - Configuration of Visit Tasks and Task Types - Configuration of Inventory Checks and Product Listings - Configuration of Visit Plans and Visit Plan Targets - Configuration of Photo Capture and Survey - Configuration of Promotion Checks and Promotion Details - Configuration of Order Capture and Order Submission |
| Topic 5: Visit Planning | 23% | - Visit Planning Process - Territory Management - Visit Schedule and Frequency - Visit Plan and Visit Plan Targets |
| Topic 6: Store Execution Configuration | 12% | - Configuration of Store Survey and Feedback - Configuration of Store Execution Process - Configuration of Planogram Compliance - Configuration of Assortment Monitoring |
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NEW QUESTION # 40
Infiwave offers Internet and Voice services to residential customers. In order to provision the services, a technician visits the customer location to install the modem, then provides the modem-related data over the phone, and after capturing the data the request is sent to the fulfillment system. Infiwave has identified that having the technicians provide the data over the phone is error prone.
Which two features should Infiwave use from Industries Order Management to support this functionality and to avoid errors during data capture?
Answer: C,D
Explanation:
Industries Order Management (OM) provides multiple orchestration item types to manage human tasks, system tasks, and external service calls. For field technician data capture, Salesforce recommends manual data capture orchestration items combined with OmniScripts, so technicians enter information directly instead of relaying it verbally-reducing errors and improving data quality.
A Manual Orchestration Item (Option C) creates a human task assigned to a technician and pauses the orchestration until the technician completes the task. This is the exact pattern used when capturing installation details, device identifiers, serial numbers, modem MAC addresses, or activation parameters.
A Push Orchestration Item (Option A) is also applicable when a task must be automatically "pushed" to an external party (like a field technician mobile app). The Push item assigns the work and embeds the OmniScript UI, enabling the technician to directly enter data, ensuring accuracy and eliminating the error-prone phone call process.
Options B and D (Milestone and Callout items) represent automated system tasks and do not support interactive technician data capture.
NEW QUESTION # 41
In which Salesforce object are planograms stored?
Answer: E
Explanation:
A planogram is represented in Consumer Goods Retail Execution by an Image record. The Image object stores the reference representation of the expected product arrangement that a field representative uses during a Planogram Check.
Salesforce ' s Planogram Check prerequisites explicitly require administrators to create an Image record in the Image object representing the planogram at a store. The Image is then associated with the relevant In-Store Location, such as a primary shelf, aisle, checkout counter, or endcap. The Retail Store KPI subsequently references that Image through its Planogram field and combines it with the appropriate Assessment Indicator Definition, In-Store Location Category, Retail Store Group, and KPI Type.
When creating the Image record, the administrator can provide either the location URL of the image or upload an image file, specify the image category, activate the record, and make it available to field representatives.
During Planogram Check execution, representatives can open Product Details to review the expected reference image and compare the shelf arrangement against the merchandising standard.
Study Guide Topics:Data Setup - > Planogram - > Image Object - > In-Store Location - > Retail Store KPI
NEW QUESTION # 42
Which of the following is accurate regarding the Einstein Vision model?
Answer: D
Explanation:
The Einstein Vision model is a representation of how objects are detected and counted in an image. The model needs to be created as part of the development process using a base set of images. The base set of images should contain images of the products that need to be detected on the shelf, as well as labels and annotations for each product. The model is then trained and tested using these images and can be improved by adding more images or adjusting the parameters. Verified Reference: [Salesforce Consumer Goods Cloud Implementation Guide], page 23-24.
NEW QUESTION # 43
Which option can be performed by using salesforce Maps with Consumer Goods Cloud?
Answer: D
Explanation:
Salesforce Maps integrated with Consumer Goods Cloud allows the creation of layers of Retail Stores, aiding in geographical and spatial analysis for field operations.
NEW QUESTION # 44
United Telecom is moving its assets to Communications Cloud as part of its digital transformation. During the asset migration process, a Consultant includes a step to create a No change MACD order.
Why is it necessary to have this step in the migration process?
Answer: C
Explanation:
When assets are migrated into Communications Cloud, Salesforce best practices require performing a "No-Change MACD Order" after data loading. This process creates a technical MACD order that does not modify any service, but instead tests whether the MACD orchestration, decomposition, and asset-based ordering logic work correctly with the migrated asset records.
Salesforce documentation explains that migrated assets must be fully compatible with:
Order decomposition mappings
Technical product relationships
Association to Service Accounts, Billing Accounts, Premises
Child/parent asset hierarchies
Fulfillment Request Line generation
Change order processing (A → B transitions)
A no-change MACD validates that the migrated assets are structurally correct and "MACD-ready." If this test fails, the migration did not properly map assets to the Communications Cloud asset data model.
Options A and C overlap with validation but do not address MACD execution. Option B (Inventory Items) is not created through MACD and is unrelated.
NEW QUESTION # 45
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