Cisco 700-805 QUESTIONS: A TERRIFIC EXAM PREPARATION SOURCE [2026]

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Cisco 700-805 Exam Syllabus Topics:

Section	Weight	Objectives
Business Acumen	30%	- Describe renewal cycle and risk action planning - Evaluate products and services to meet customer goals - Interpret key financial terms (e.g., CAPEX, OPEX)
Customer Success Foundation	10%	- Explain the stages of the customer lifecycle - Describe recurring revenue financial terms - Explain recurring revenue financial implications - Define customer experience
Customer Success	10%	- Define customer success - Explain customer journey & IT purchasing models
Cisco Tools and Processes	20%	- Describe CX Portfolio and deal management processes - Explain Smart Accounts & Smart Licensing
Roles and Responsibilities	30%	- Describe Renewals Manager role and integration - Explain renewals tasks and success metrics

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Cisco Renewals Manager Sample Questions (Q93-Q98):

NEW QUESTION # 93
What is a cross-sell opportunity?

A. an approach centered around selling products that are not related to the customer's interests
B. a method involving the promotion of discounted software and services during a specific season
C. a sales strategy aimed at encouraging customers to buy the highest-priced product on offer
D. a sales technique offering suggestions for additional products or services to complement the customer's purchase

Answer: D

NEW QUESTION # 94
What is the key implication on-time renewals have for an IT provider company?

A. Recurring business is preserved
B. No major impact if sales are on plan
C. Improved customer satisfaction
D. Incentives will be paid

Answer: A

NEW QUESTION # 95
What support should an RM take from the CSM?

A. Book customer-service briefings
B. Communicate value and the impact of Cisco solutions
C. Communicate new green field opportunities
D. Oversee the closure of contracts

Answer: A

NEW QUESTION # 96
Which service offering assists the customer in preparing for emerging industry trends?

A. Training
B. Trending Technical
C. Advisory
D. Managed

Answer: C

NEW QUESTION # 97
Which services are contained in the CX portfolio?

A. Support Services, Business Critical Services and Professional Services
B. Support Services and Business Critical Services
C. Support Services, Business Critical Services, Professional Services, Managed Services, and Learning Services
D. Support Services, Business Critical Services, Professional Services and Managed Services

Answer: C

Explanation:
CX portfolio consists of five service categories that cover the entire lifecycle of a technology:
* Support Services: Provide technical support, software updates, and smart capabilities to help customers maintain network availability, security, and performance
* Business Critical Services: Provide expert guidance, best practices, proactive support, and insights to help customers optimize their network performance, security, and availability
* Professional Services: Provide consulting, design, implementation, integration, optimization, and migration services to help customers deploy and adopt Cisco solutions
* Managed Services: Provide end-to-end management, monitoring, and operation of customer's network infrastructure and applications by Cisco or certified partners
* Learning Services: Provide training, certification, and enablement programs to help customers develop their skills and capabilities on Cisco technologies References: 4: Services - Cisco

NEW QUESTION # 98
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