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Cisco 700-805 Exam Overview:

Certification Vendor:Cisco
Exam Name:Cisco Renewals Manager
Exam Number:700-805
Available Languages:English
Related Certifications:Cisco Customer Experience Specialization
Exam Duration:60 minutes
Certificate Validity Period:3 years
Exam Price:$80 USD
Real Exam Qty:35–45
Exam Format:Scenario-based, Multiple choice
Passing Score:Not publicly disclosed
Recommended Training:Cisco SalesConnect Learning Resources
Renewals Manager for Partners (Official Course)
Exam Registration:Pearson VUE Registration
Sample Questions:Cisco 700-805 Sample Questions
Exam Way:Online proctored or onsite at Pearson VUE test centers
Pre Condition:No formal prerequisites; recommended experience in Cisco renewals, contracts or customer lifecycle management
Official Syllabus URL:https://www.cisco.com/site/us/en/learn/training-certifications/exams/crm.html

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Cisco Renewals Manager Certification Exam is an advanced-level certification that requires candidates to have a solid understanding of Cisco products and services. It is designed for professionals who are already working in the IT industry and have experience in managing Cisco products and services. Candidates who Pass 700-805 Exam will be able to demonstrate their expertise in managing the renewal process for Cisco products and services.

Cisco Renewals Manager certification is an industry-recognized certification that demonstrates the candidate’s proficiency in managing the customers’ lifecycle and driving customer success. Cisco Renewals Manager certification is beneficial for professionals who want to advance their career in sales, business development, and customer success.

Cisco Renewals Manager Sample Questions (Q90-Q95):

NEW QUESTION # 90
Which task is the responsibility of the Renewals Manager?

Answer: C

Explanation:
one of the tasks that is the responsibility of the Renewals Manager is to manage recurring revenue risk, which includes:
* Identifying and prioritizing renewal opportunities and challenges
* Developing and executing renewal strategies and plans
* Collaborating with other Cisco teams and partners to ensure customer satisfaction and retention
* Negotiating and closing renewal deals
References: 2: Cisco Renewals Manager - Cisco


NEW QUESTION # 91
A critical hardware asset supporting a customer ' s data center is listed as uncovered in the Services Coverage view of an EA in EAWS. What should the RM do to address this discrepancy?

Answer: D

Explanation:
An uncovered critical hardware asset represents an Installed Base and entitlement discrepancy that must be reconciled before renewal quoting. The RM should therefore engage Operations or the appropriate asset- management function to validate the asset, determine why coverage is missing, and correct the underlying data before proceeding with the commercial renewal.
Cisco's Services for Enterprise Agreement guidance states that Services EA is designed to maintain support coverage across applicable hardware and software. Cisco performs an Installed Base assessment to establish baseline service coverage, and subsequent changes to the Installed Base are tracked and managed through the applicable reconciliation and True Forward processes. Cisco also specifically identifies Installed Base reconciliation as an asset-management activity used to reduce the risk of uncovered products. (Cisco) This aligns with the current Renewals Manager v2.0 blueprint, which requires the RM to evaluate Installed Base accuracy to ensure quote readiness and coordinate with Operations when data discrepancies threaten renewal execution. (Cisco Learning Content) Option A incorrectly assumes that "uncovered" automatically means the asset is outside EA scope. Option B would alter status without validating entitlement and therefore compromise data integrity. Option D recognizes risk but delays remediation unnecessarily.
Because the asset is both critical and uncovered, the correct response is to reconcile the coverage data before quoting, making C correct.


NEW QUESTION # 92
Which group of products are enterprise networking products?

Answer: C


NEW QUESTION # 93
A partner organization has a small team where one person performs both the Account Manager and CSM functions. How should the RM adapt their collaboration approach?

Answer: A

Explanation:
In a smaller partner organization, Cisco lifecycle responsibilities may be consolidated into fewer individuals.
The critical requirement is not strict job-title separation; it is that the necessary lifecycle functions are still performed effectively. Therefore, the RM should ensure that both the commercial perspective normally owned by the Account Manager and the adoption/value-realization perspective normally owned by the CSM are represented in renewal planning and execution.
Cisco's current Renewals Manager v2.0 framework emphasizes cross-functional alignment, clarity of ownership, and execution of required lifecycle responsibilities across Sales, Customer Success, Renewals, Technical, and Operations. The operating model must prevent gaps in renewal readiness even when organizational structures differ. In practice, one person can legitimately wear multiple hats as long as the relevant responsibilities, insights, and decisions are covered.
Option A is unnecessary because Cisco does not require every partner to maintain a separate dedicated CSM for each account. Option B is incorrect because fewer people do not reduce the need for disciplined coordination; in fact, consolidated roles can make explicit alignment even more important. Option D is also inappropriate because the RM should not simply absorb the CSM function and blur role accountability.
The RM should therefore adapt to the partner's structure while preserving the required functional inputs:
commercial strategy, customer health, adoption status, value realization, renewal risk, and execution readiness.
Therefore, C is correct.


NEW QUESTION # 94
A customer currently on A La Carte licensing is identified as an EA candidate in the PXP Sales Opportunities tab under the EA Penetration signal. How should the RM act on this signal?

Answer: A

Explanation:
The EA Penetration signal is an expansion and transformation opportunity. When PXP identifies a customer using multiple A La Carte licenses as an Enterprise Agreement candidate, the RM should evaluate whether those individual licenses can be consolidated into an EA that better aligns with the customer's technology footprint, growth requirements, and purchasing model.
Cisco Enterprise Agreements are designed to simplify software procurement and lifecycle management by consolidating eligible Cisco software portfolios under a unified agreement. For the RM, an EA-candidate signal should trigger collaboration with the Account Manager and relevant specialists to review the Installed Base, current licensing mix, renewal timing, expected growth, and commercial suitability of migration. This supports both customer simplification and recurring-revenue expansion.
Option A is incorrect because True Forward applies after an EA is already in place and consumption exceeds the committed entitlement or applicable growth allowance; it is not the mechanism for converting A La Carte licenses into an EA. Option B ignores the strategic opportunity identified by PXP and simply perpetuates the existing licensing model. Option C is also incorrect because an EA Penetration signal is not evidence of license noncompliance.
The RM should treat the PXP signal as an actionable expansion opportunity, assess the customer ' s A La Carte estate, and determine whether migration to an Enterprise Agreement provides greater customer and commercial value.
Therefore, D is correct.


NEW QUESTION # 95
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