Collaboration Communications Systems Engineer Exam Lab Questions & MS-721 valid VCE test & Collaboration Communications Systems Engineer Exam Simulator Online

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Microsoft MS-721 Exam Syllabus Topics:

SectionWeightObjectives
Configure and manage Teams Phone25%- Configure and manage PSTN connectivity
  • 1. Configure Direct Routing
  • 2. Configure Teams Calling Plans
  • 3. Manage SBC (Session Border Controllers)
  • 4. Configure voice routing policies
  • 5. Configure Operator Connect
- Configure Teams Phone
  • 1. Configure call park policies
  • 2. Configure caller ID policies
  • 3. Configure call hold music
  • 4. Configure location-based routing
  • 5. Configure calling policies
- Configure emergency calling
  • 1. Manage emergency calling licenses
  • 2. Configure dynamic emergency calling
  • 3. Configure emergency locations
  • 4. Configure emergency calling policies
Plan and design collaboration communications systems30%- Plan and configure Teams meetings and conferencing
  • 1. Configure conferencing bridges
  • 2. Configure meeting policies
  • 3. Plan for Teams meetings and live events
  • 4. Plan for Microsoft Teams Rooms
  • 5. Plan for webinars and town halls
- Plan and configure Teams Phone
  • 1. Plan for Teams Phone deployments
  • 2. Configure Teams Phone policies
  • 3. Configure emergency calling policies
  • 4. Plan for Teams Phone with PSTN connectivity
  • 5. Configure call queues and auto attendants
- Plan and configure network settings for Microsoft Teams
  • 1. Plan and configure network settings for media traffic
  • 2. Configure network ports and protocols
  • 3. Plan for network topology and connectivity
  • 4. Plan for network bandwidth requirements
  • 5. Implement quality of service (QoS)
Configure and manage Teams meetings and conferencing20%- Configure and manage webinars and live events
  • 1. Manage live event policies
  • 2. Configure event group roles
  • 3. Configure webinar settings
  • 4. Manage attendee engagement features
- Configure and manage Teams Rooms and devices
  • 1. Manage Teams Rooms devices
  • 2. Manage Teams certified devices
  • 3. Configure Teams panels
  • 4. Plan for Microsoft Teams Rooms
  • 5. Configure Teams Rooms accounts
- Configure and manage meeting experiences
  • 1. Configure audio conferencing
  • 2. Configure live captions and transcription
  • 3. Manage meeting policies
  • 4. Configure meeting templates
  • 5. Configure meeting settings
Manage collaboration communications systems25%- Monitor and troubleshoot meetings and conferencing
  • 1. Monitor Teams Rooms health
  • 2. Monitor meeting quality
  • 3. Analyze meeting usage reports
  • 4. Troubleshoot audio/video issues
  • 5. Use Teams Admin Center for diagnostics
- Manage reporting and analytics
  • 1. Generate call quality reports
  • 2. Monitor user adoption analytics
  • 3. Use Teams Admin Center reports
  • 4. Analyze usage reports
- Manage compliance and security
  • 1. Manage security and compliance for Teams Phone
  • 2. Configure compliance recording
  • 3. Configure information barriers
  • 4. Configure retention policies for calls and meetings
  • 5. Configure recording policies
- Monitor and troubleshoot Teams Phone
  • 1. Analyze call analytics
  • 2. Monitor call quality
  • 3. Use Call Quality Dashboard (CQD)
  • 4. Troubleshoot call issues
  • 5. Monitor SBC health

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Microsoft Collaboration Communications Systems Engineer Sample Questions (Q183-Q188):

NEW QUESTION # 183
You have a Microsoft Teams Phone deployment.
You have a cloud-only user named user1@contoso.com.
You need to enable a Direct Routing phone number for user1@contoso.com.
How should you complete the PowerShell script? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.

Answer:

Explanation:


NEW QUESTION # 184
Your company has a Teams Phone deployment.
The network team at the company completes a local internet breakout for Teams traffic.
To validate the configuration, you review the Call Debug log shown in the following exhibit.

Use the drop down menus to select the answer choice that completes each statement based on the information presented in the graphic.
NOTE: Each correct selection is worth one point.

Answer:

Explanation:

Explanation:


NEW QUESTION # 185
Case Study 4 - Northwind Traders
Overview
Northwind Traders is a publicly traded international investment firm that has offices in San Francisco, New York, Berlin, and London.
Northwind Traders has the following departments:
- IT
- Sales
- Investment
- Management
- Investor relations
- Legal and compliance
Users in the investment department work remotely.
The IT department in the London office provides support for the users in the Berlin office.
Existing Environment. Microsoft Office 365 Environment
Northwind Traders has a Microsoft 365 subscription that contains four users named User1, User2, User3, and User4. All the users are assigned Microsoft 365 E5 and Microsoft Teams Premium licenses. User3 is granted call delegation permissions for User2.
The company uses Calling Plans.
The subscription contains the devices shown in the following table.

Each user has a Teams Phone device.
An auto attendant is configured for the IT department support desk at the London office. Another auto attendant is configured for the investor relations department. The resource account for each auto attendant is assigned a Teams Phone Resource Account license.
Existing Environment. Partner Organization
Northwind Traders partners with a company named Contoso, Ltd. Contoso has a Cisco Webex video conferencing solution.
Existing Environment. Problem Statements
Northwind Traders identifies the following issues:
- When external customers call Direct Inward Dial (DID) numbers assigned to former employees of the San Francisco office, the customers receive a message that the number is out of service.
Management has requested that all calls to the DID numbers of former employees be directed to the call queue of the reception area at the San Francisco office.
- The users at Northwind Traders can accept meeting invitations from the users at Contoso by using SF_Dev_1, but the Northwind Traders users cannot join the meetings from SF_Dev_1.
- Employees report that the meeting schedule displayed on LN_Dev_2 includes confidential information, which breaches Northwind Traders security policies.
Requirements. Planned Changes
Northwind Traders plans to implement the following changes:
- For the auto attendant of the London office support desk, configure a DID number that will be used for all inbound and outbound calls. The solution must ensure that individual agents do NOT require dedicated phone numbers.
- Ensure that User1 can modify the greeting of the inbound call queue for the investor relations department by using the Teams client only.
- Ensure that external customers can call User2 without User3 being notified of the incoming call.
- Open a new office in South Africa.
Requirements. Technical Requirements
Northwind Traders identifies the following technical requirements:
- Create a report that estimates the bandwidth required for the planned office in South Africa.
- Ensure that all Northwind Traders users can enable end-to-end encryption.
- Ensure that all meetings scheduled by the users in the legal and compliance department have end-to-end encryption enabled by default.
- Minimize Calling Plan costs.
- Ensure that the users in the management department can create and schedule Teams events for 950 shareholders.
- Ensure that the management department users can manually approve event registrations for the shareholder meetings.
- Ensure that the investment department users can configure their emergency location by using the Teams client.
- Ensure that the users in the IT department can only access the Microsoft Teams admin center by using Privileged Identity Management (PIM).
- Ensure that all solutions follow the principle of least privilege.
Hotspot Question
Which Teams Phone feature supports the planned changes for the IT department, and which type of license is required? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.

Answer:

Explanation:

Explanation:
Box 1: Channel based call queue
A channel-based call queue can be configured with a Direct Inward Dialing (DID) number that can be used for both inbound and outbound calls. This allows callers to reach the queue directly via the DID number, and agents can also use the same DID number when making outbound calls.
Box 2: Teams Phone Standard
For a Teams channel-based call queue with a DID number used for both inbound and outbound calls, you'll need a Microsoft Teams Phone Resource Account license for the resource account associated with the call queue, along with PSTN connectivity (like Microsoft Calling Plan, Operator Connect, or Direct Routing). Additionally, users interacting with the call queue need Microsoft Teams Phone Standard licenses or equivalent.
Reference:
https://learn.microsoft.com/en-us/microsoftteams/create-a-phone-system-call-queue


NEW QUESTION # 186
Your company has a main office in Dallas.
The company has a Microsoft Teams Phone deployment.
Currently, the default audio conferencing bridge is set to a phone number that has a Miami area code.
In the Microsoft Teams admin center, you get a number in the Dallas area code.
You need to assign the new Dallas number as the default audio conferencing bridge.
What should you configure in the Microsoft Teams admin center?

Answer: A

Explanation:
Reference:
https://docs.microsoft.com/en-us/microsoftteams/change-the-phone-numbers-on-your-audio-conferencing-bridge


NEW QUESTION # 187
Your company has a Microsoft 365 E5 subscription that uses Microsoft Teams.
The company has a department named HR.
You need to ensure that when a user in the HR department creates a highly confidential meeting, a watermark is applied to the recording.
Which two actions should you perform? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.

Answer: C,D

Explanation:
Watermark requires a Teams Premium license and it is enabled in a Meeting Policy.
https://learn.microsoft.com/en-US/microsoftteams/settings-policies-
reference?WT.mc_id=TeamsAdminCenterCSH#watermark


NEW QUESTION # 188
......

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