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| Section | Objectives |
|---|---|
| Data Management | |
| Collaboration and Integration | |
| Implementation Strategies | |
| Opportunity Management | |
| Industry Knowledge | |
| Account and Contact Management | |
| Sales Lifecycle Management | |
| Sales Productivity and Management | |
| Reports and Dashboards |
>> Sales-Con-201 PDF Questions <<
The Salesforce is committed to making the Salesforce Sales-Con-201 certification exam journey simple, smart, and easiest. The mock Salesforce Certified Sales Cloud Consultant exams that will give you real-time environment for Salesforce Sales-Con-201 exam preparation. To keep you updated with latest changes in the Sales-Con-201 Test Questions, we offer one-year free updates in the form of new questions according to the requirement of Sales-Con-201 real exam. Updated Sales-Con-201 PDF dumps ensure the accuracy of learning materials and guarantee success of in your first attempt.
NEW QUESTION # 72
Cloud Kicks wants to prevent duplicate Lead records from being created when reps manually enter new leads. What should the consultant recommend?
Answer: B
NEW QUESTION # 73
Cloud Kicks (CK) has acquired a competitor that also uses Sales Cloud. They have many of the same customers and prospects. The CEO of CK wants the consultant to work with senior managers to document use cases and determine a project plan for everyone who will be on the CK org.
Which action should the consultant recommend?
Answer: B
Explanation:
When merging two organizations, it is critical to understand and document the existing business practices of each entity. Conducting discovery sessions with senior managers helps identify differences, overlaps, and potential integration points between the companies' processes. This step provides a comprehensive view of each organization's needs and lays the foundation for creating a cohesive project plan that aligns with both companies' goals.
Salesforce recommends discovery sessions as a best practice during mergers and acquisitions, as they facilitate thorough understanding and ensure that the integrated solution meets the combined organization's requirements.
NEW QUESTION # 74
The sales team at Cloud Kicks needs to track the number of retail locations for each of its leads. Once the lead is converted, the sales team wants to see the number of retail locations related to their customers. The service team also wants to view this information.
What should the consultant do to meet this requirement?
Answer: C
Explanation:
To meet the requirement for Cloud Kicks, where both the sales and service teams need visibility on the number of retail locations associated with leads and customers, mapping a custom field from the Lead object to the Account object during lead conversion is the best solution. This approach ensures that the retail location information is carried over from the lead to the account once the lead is converted. This aligns with Salesforce's recommended practice for managing lead conversion and preserving critical data.
Here's how it works:
* Custom Field Mapping: In Salesforce, custom fields on the Lead object can be mapped to custom fields on the Account, Contact, or Opportunity objects. When a lead is converted, the data in these fields will automatically transfer to the corresponding custom fields in the resulting records.
* Data Consistency Across Objects: By mapping the custom field from Lead to Account, the sales and service teams will have a consistent view of the retail locations both during the lead phase and after conversion to a customer account.
* Visibility and Access: Since both the sales and service teams need access to this data, mapping the field ensures that it remains available and visible on the Account object, where it can be referenced in account-related activities and service cases.
In this scenario, Option A would require creating a new custom object and building additional relationships, which may complicate the data model unnecessarily. Option C, using roll-up summary fields, is not applicable here, as roll-up summaries are typically used for parent-child relationships on related records and not for field mapping during lead conversion.
For more information on lead conversion and custom field mapping, refer to Salesforce's official documentation on Mapping Custom Lead Fields for Lead Conversion. This document outlines how custom field mapping functions during lead conversion, allowing for seamless data transfer to maintain information continuity between lead and account records.
NEW QUESTION # 75
During the Deploy phase at Cloud Kicks, users are finding it difficult to navigate a new system which is contributing to low adoption. How should the consultant avoid this issue in the future?
Answer: B
NEW QUESTION # 76
Cloud Kicks has recently set up Sales Cloud and wants to measure the health of an account by comparing the amount of emails that are exchanged in a month. What should the consultant recommend?
Answer: C
NEW QUESTION # 77
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