Slack-Con-201 PDF Question - Questions Slack-Con-201 Pdf

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Salesforce Slack-Con-201 Exam Syllabus Topics:

Section	Weight	Objectives
Topic 1: Channel Strategy	25%	- User Groups and permissions 1. User Group creation and management 2. Default channels and channel management policies - Channel architecture design 1. Public vs. private channel strategy 2. Channel naming conventions and organization 3. Channel segments and cross-org channels
Topic 2: Workflows and Integrations	12%	- Integrations and apps 1. Third-party integrations 2. App management and distribution - Workflow Builder 1. Custom workflow templates 2. Automate routine processes
Topic 3: Migration and Change Management	5%	- Migration planning 1. Data migration strategies 2. Transition from other platforms - Adoption and enablement 1. Best practices for Slack adoption 2. Training and change management plans
Topic 4: Governance and Administration	20%	- Workspace administration 1. Guest access management 2. Roles and permissions 3. Workspace settings and policies - Governance framework 1. Data governance and compliance 2. Channel management policies 3. Acceptable use policies
Topic 5: Discovery	20%	- Gather requirements 1. Understand business goals and collaboration needs 2. Identify current workflows and pain points - Stakeholder analysis 1. Identify key stakeholders and decision-makers 2. Conduct discovery workshops
Topic 6: Security	18%	- Authentication and access 1. Single Sign-On (SSO) configuration 2. Domain verification and auto-provisioning - Slack security and compliance 1. Data Loss Prevention (DLP) 2. Enterprise Key Management (EKM) 3. Retention policies and export

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Questions Salesforce Slack-Con-201 Pdf | Slack-Con-201 Real Braindumps

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Salesforce Certified Slack Consultant Sample Questions (Q79-Q84):

NEW QUESTION # 79
You learn during the project kickoff session that a client recently purchased Enterprise Grid with the hopes of growing their market share by strengthening partnerships with external vendors. The client is also looking to improve company culture by encouraging employees to engage in cross-functional collaboration more often.
You need to help the client draft their vision statement for Slack.
Which vision statement is the most appropriate for your client?

A. Slack will enable us to expedite our sales cycle time by 50%, while supporting our employees with seamless communication power.
B. With Slack we will build deeper connections by using a single global collaboration platform.
C. Slack will be the core communication platform and will scale our business by providing a secure method of communication with external organizations.
D. Slack will help ensure our people and teams have the best collaboration tools by using a leading enterprise software that is intelligent, innovative and flexible.

Answer: B

Explanation:
The best answer is B because it captures both major discovery themes: stronger external partnerships and stronger internal culture through cross-functional collaboration. A good Slack vision statement should be concise, outcome-oriented, and aligned to the client's stated business goals. "Build deeper connections" maps directly to the client's desire to improve employee culture and external partnership strength, while "single global collaboration platform" aligns to the Enterprise Grid purchase and cross-functional operating model.
Option A is generic vendor-language and does not reflect the client's specific goals. Option C focuses heavily on external communication security and business scale, but it misses the employee culture and cross- functional collaboration requirement. Option D introduces an unsupported metric, "expedite sales cycle time by 50%," which was not stated in discovery; a consultant should not invent quantified outcomes unless the client has validated them. The correct vision statement must synthesize discovery inputs without overreaching.
Reference topic: Discovery - vision statement development, business-outcome alignment, external collaboration goals, culture goals, and Enterprise Grid value framing.

NEW QUESTION # 80
A company is launching Slack and wants to promote a culture of transparency and collaboration while also maintaining department-specific discussions. What is the best approach to channel management for this scenario?

A. Restrict channel creation to administrators and senior management only
B. Use only direct messaging for department-specific discussions and public channels for everything else
C. Create a set of public channels for company-wide topics and private channels for each department
D. Allow all employees to create public and private channels as needed

Answer: C

Explanation:
This approach fosters a culture of transparency and collaboration through public channels for company-wide discussions, while private channels for departments maintain the confidentiality of specific discussions.

NEW QUESTION # 81
In a rapidly growing organization, employees are facing difficulties in finding relevant channels on Slack. What advice should be given to streamline channel discovery and usage?

A. Encourage the use of personal channels for individual projects
B. Suggest using a clear and consistent channel naming convention that includes department and function
C. Advise using private channels exclusively to control access
D. Recommend deleting less active channels to reduce the total number

Answer: B

Explanation:
A clear and consistent channel naming convention, including aspects like department and function, aids employees in quickly identifying and accessing relevant channels, improving efficiency in a growing organization.

NEW QUESTION # 82
A company wants to enhance the security of their Slack workspace by ensuring that only authorized employees can access it. What identity management setting should they implement?

A. Require administrators to manually create accounts for each employee
B. Allow users to create accounts using their personal email addresses
C. Implement SAML-based Single Sign-On (SSO) with their corporate identity provider
D. Enable open registration for all users with an email verification process

Answer: C

Explanation:
Implementing SAML-based SSO with the company's corporate identity provider enhances security by ensuring that only authorized employees with corporate credentials can access the Slack workspace.

NEW QUESTION # 83
In an organization using Slack, there is a need to streamline the handling of support queries related to Slack usage. What approach should be adopted for this process?

A. Encourage users to post their Slack queries in random channels hoping for peer assistance
B. Create a 'Slack Support' channel managed by Workspace Admins where users can post queries and receive timely assistance
C. Only respond to Slack support queries during specific hours, leaving them unattended at other times
D. Direct all Slack support queries to the personal direct messages of a selected group of team members

Answer: B

Explanation:
Setting up a `Slack Support' channel managed by Workspace Admins provides a centralized and efficient way for users to seek and receive help. It ensures queries are addressed promptly and in an organized manner.

NEW QUESTION # 84
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