実際的ITIL-4-CDS｜ハイパスレートのITIL-4-CDS合格内容試験｜試験の準備方法ITIL 4 Specialist: Create, Deliver and Support模擬対策問題

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Peoplecert ITIL-4-CDS Exam Syllabus Topics:

Section	Objectives
Value Stream Design and Development	- Designing service value streams 1. Customer journey mapping 2. Service design considerations
Prioritization and Work Management	- Work planning and prioritization 1. Capacity and demand management 2. Backlog management
Create, Deliver and Support Practices	- Service performance and quality 1. Continual improvement 2. Monitoring and measurement - Supporting management practices 1. Knowledge management 2. Change enablement 3. Problem management 4. Service desk 5. Incident management
Introduction to Create, Deliver and Support	- Core concepts of service value streams 1. Value streams and workflows 2. Service value system integration
Organizational Structure and Teams	- Team culture and collaboration 1. Workforce planning and development 2. Team capabilities and competencies
Information and Technology	- Supporting technologies 1. Automation and tool integration 2. Service management technologies

>> ITIL-4-CDS合格内容 <<

試験の準備方法-素晴らしいITIL-4-CDS合格内容試験-ハイパスレートのITIL-4-CDS模擬対策問題

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Peoplecert ITIL 4 Specialist: Create, Deliver and Support 認定 ITIL-4-CDS 試験問題 (Q77-Q82):

質問 # 77
An enterprise delivers a new multi-region, container-based service every two weeks.
Deployments span private data centers and multiple public clouds, require database schema changes, feature-flag updates, and real-time rollback capabilities. Failures in any stage risk data loss, security gaps or customer outages. Which ONE practice should own the end-to-end orchestration, automation and governance of these deployments to ensure consistency, traceability and rapid recovery?

A. Release Management practice
B. Infrastructure and Platform Management practice
C. Deployment Management practiceright
D. Change Enablement practice

正解：C

解説：
The Deployment Management practice specializes in planning, scheduling and controlling the movement of release packages into live environments. It defines standardized pipelines for containers, database migrations, feature-flag switches and rollback mechanisms. By enforcing environment-specific deployment plans, automated checks and audit trails, Deployment Management ensures every change is traceable and recoverable across all regions and cloud platforms.

質問 # 78
A global retailer is shifting its monolithic order-management system to a containerized, microservices-based architecture. Development teams each use different code repositories, branching strategies, build tools and container registries. As a result, integration is laborious, security scans are inconsistent, and production deployments frequently break. Which ONE practice should lead the standardization of coding policies, repository management, CI/CD pipelines and artifact versioning to streamline end-to-end software delivery?

A. Software Development and Management practice
B. Service Validation and Testing practice
C. Release Management practiceright
D. Change Enablement practice

正解：C

解説：
Release Management practice is responsible for defining and governing how software is built, packaged, and deployed across environments. By establishing standardized CI/CD pipelines, enforcing repository structures, and managing artifact versioning policies, it ensures consistency, repeatability, and traceability from development through production. This central oversight accelerates integration, embeds security and quality gates, and reduces deployment failures.Option B is incorrect because Service Validation and Testing focuses on designing and executing tests; it relies on established pipelines but does not own their standardization or governance.

質問 # 79
A large organization is planning to integrate multiple systems into its existing IT infrastructure.
What approach should the organization consider to achieve effective integration?

A. Adopting a 'big bang' approach for all integrations simultaneously
B. Using incremental delivery for the integration of multiple components
C. Choosing direct integration with no predetermined order for deployment
D. Implementing point-to-point integration for each system

正解：B

質問 # 80
Which statement about collaboration is CORRECT?

A. Collaboration can be enforced by aligning metrics between teams
B. Collaboration focuses on the organization's goals
C. Collaboration is most useful for standardized work
D. Collaboration should be used instead of swarming or

正解：B

質問 # 81
A mobile app development company has implemented a new strategy in its software development process. Instead of large, infrequent updates, it now releases smaller updates every two weeks. These updates are shaped by regular user reviews and suggestions, which the company actively seeks and incorporates into each new version. Which guiding principle is this approach MOST closely aligned with?

A. Think and work holistically
B. Progress iteratively with feedback
C. Optimize and automate
D. Focus on value

正解：B

質問 # 82
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