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| Section | Weight | Objectives |
|---|---|---|
| App Administration | 10% | - Manage integrations and workflows - Configure app permissions and settings - Understand Slack Connect for inter-organization collaboration - Manage app approvals and app directory |
| Security | 15% | - Configure domain and IP restrictions - Monitor and audit workspace activity - Manage DLP (Data Loss Prevention) and retention policies - Configure security policies and compliance settings - Enable multi-factor authentication (MFA) |
| Fundamentals | 9% | - Navigate the Slack Admin console - Differentiate between Slack plans and features - Understand Slack roles and responsibilities |
| Workspace Administration | 9% | - Understand Enterprise Grid organization vs single workspace - Manage workspace settings and configurations - Configure workspace-level and org-level policies |
| Enabling Slack Success | 15% | - Use analytics and reporting to measure engagement - Create help channels for user support - Promote best practices and user adoption - Drive organizational collaboration and productivity |
| Channel & User Group Administration | 28% | - Implement channel naming conventions and best practices - Convert public channels to private channels - Configure channel management policies - Manage user groups and channel permissions - Manage default channels and required channels |
| User Lifecycle Management | 14% | - Configure user provisioning and deprovisioning - Handle user onboarding and offboarding - Configure single sign-on (SSO) and identity management - Manage user roles and admin roles |
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NEW QUESTION # 18
You're an Org Admin for an organization with sales associates traveling globally.
You need to ensure Slack mobile access remains secure even if a device is lost or stolen.
What is the best option to increase the likelihood of keeping information on mobile devices secure?
(Select the best answer.)
Answer: D
Explanation:
Slack advises:
"Turning on Mobile Session Duration policies allows admins to automatically log users out of Slack mobile apps after a set period, reducing risk if a device is lost or stolen." Requiring a passcode (B) is good mobile practice but not Slack-specific. A (manual sign-out) is unreliable. D (no app downloads) would block necessary communication entirely.
(Reference: Slack Administration Study Guide - Mobile Security Features)
NEW QUESTION # 19
You're an Org Admin at a security-conscious financial services company. You're rolling out Enterprise Mobility Management (EMM) across the organization.
Leadership asks if it is possible to require guests to use the Slack for EMM app.
How should you respond to this request?
(Select the best answer.)
Answer: D
Explanation:
Slack's documentation on EMM policies specifies:
"Enterprise Mobility Management (EMM) requirements apply only to full members of your Slack organization. Guest accounts (Single-Channel or Multi-Channel Guests) are not required to use the Slack for EMM app." Thus, guests are exempt from EMM enforcement. Options B and C incorrectly state guests can be controlled via EMM. D is unrelated.
(Reference: Slack Administration Study Guide - EMM and Guest Account Behavior)
NEW QUESTION # 20
You're an IT Manager and Slack Workspace Owner leading a team on the Business+ plan.
Your security team requests a governance process for app installations and approvals, including audit tracking and rationale collection.
What is the best approach that uses native functionality to address the security team's request?
Answer: B
Explanation:
Slack advises:
"Using native app approval workflows within the Manage Apps dashboard ensures that app installation requests are logged, require a rationale, and can be tracked by App Managers in a centralized approval workflow." Workflow Builder (D) is useful but unnecessary when Slack's built-in app approval is available. Options A and C are partial solutions but miss the audit trail and rationale requirement.
(Reference: Slack Administration Study Guide - Managing App Approvals and App Governance)
NEW QUESTION # 21
Cristina is evaluating a Slack app's security and notices that it has the following scopes present: channels:
write and chat:write:user.
Based on those scopes, which TWO actions can the app perform in Slack? (Choose two.)
Answer: C,D
Explanation:
The scopes mentioned allow the following:
* channels:write - allows the app to create, archive, or modify public channels.
* chat:write:user - allows the app to send messages on behalf of a user.
According to Slack's API documentation:
"channels:write grants permission to manage public channels, while chat:write:user grants permission to send messages as a user rather than as the app." Uploading files would require the files:write scope, and accessing group DMs would require groups:read or groups:history, neither of which are mentioned.
(Reference: Slack Administration Study Guide - App Scopes and Permissions)
NEW QUESTION # 22
As a Workspace Owner on the Slack Business+ plan, you need to set message retention policies for your workspace. You'd like to keep important information in Slack so that employees can search for it, but there are a few channels with messages that you don't need to save for more than one month.
How should you set up your data retention policies?
(Select the best answer.)
Answer: C
Explanation:
Slack recommends setting a global policy and making specific exceptions where needed:
"Setting a shorter global retention policy and then setting exceptions to keep important messages longer in specific channels gives you flexibility while controlling overall data retention." Default settings (B) would not provide an organization-wide policy. Allowing members to manage private channel retention (C) can be risky. Setting public retention short and private channels to everything (D) doesn't align with best practices for most businesses.
(Reference: Slack Administration Study Guide - Message Retention and Exceptions)
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NEW QUESTION # 23
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