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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Declarative Design | 27% | - Design using Salesforce declarative tools
|
| Topic 2: Design System Implementation | 20% | - Leverage SLDS and design standards
|
| Topic 3: Testing | 11% | - Validate and test designs
|
| Topic 4: Human-Centered Design | 12% | - Apply design thinking and human-centered principles
|
| Topic 5: Discovery | 13% | - Gather user requirements and plan design strategy
|
| Topic 6: Strategy and Governance | 17% | - Define UX strategy and governance
|
>> Valid Plat-UX-101 Test Answers <<
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NEW QUESTION # 121
Cloud Kicks is incorporating Relationship Design principles into its business model and customer offerings wherever possible. Which principle would represent their company strategy?
Answer: A
Explanation:
The uploaded study guide identifies B. Prioritizing engagement over number of impressions as the strategy aligned with Relationship Design.
The distinction in the question is between depth of relationship and simple exposure metrics. Relationship Design is represented here by emphasizing meaningful engagement rather than merely maximizing how many times people see a message, product, or interaction.
An impression is fundamentally an exposure measure. A high number of impressions can demonstrate reach, but it does not necessarily indicate that users have developed a useful, valuable, or sustained relationship with the organization.
Engagement, by contrast, reflects active interaction. The study guide therefore associates it more closely with a relationship-oriented strategy.
Option A reverses the more meaningful emphasis by prioritizing outputs over outcomes. Relationship- oriented design is concerned with the value or effect created through an experience, not simply the volume of produced artifacts or activities.
Option C likewise emphasizes broadcasting product benefits rather than understanding customers. That framing moves away from the user-centered and relational orientation represented by the question.
Therefore, Cloud Kicks' strategy should focus on quality of engagement, treating meaningful interaction as more valuable than simple visibility or impression volume.
Study Guide reference/topics: Relationship Design, engagement, customer relationships, outcomes, Human- Centered Design.
NEW QUESTION # 122
Cloud Kicks wants to create a site for its customers to manage events regardless of the device they are using.
Which best practice should be used to provide this experience?
Answer: C
Explanation:
The correct answer is A. Create a responsive user interface, as explicitly keyed in the study guide.
The requirement is that customers should be able to manage events regardless of the device they are using.
Responsive design directly addresses this requirement by allowing the layout and content presentation to adjust according to the available viewport and device conditions.
Option B proposes separate native applications for Android and iOS. That introduces separate experiences and additional implementation paths even though the requirement is for a site that functions across devices.
Option C suggests launching two different interfaces from the same page, which similarly fragments the experience rather than creating one interface capable of adapting appropriately.
This question reinforces responsive-design concepts tested elsewhere in the study guide. Instead of assuming a fixed screen size, designers should plan layouts that can resize, reposition, wrap, or otherwise adjust as the available display area changes.
The UX benefit is continuity. Customers can perform the same underlying event-management tasks across different devices without needing to learn a substantially different interface simply because the screen dimensions have changed.
Study Guide reference/topics: Responsive Design, cross-device UX, adaptive layouts, UX Fundamentals.
NEW QUESTION # 123
Cloud Kicks (CK) wants to build a custom component for a complex opportunity process. CK's UX Designer is creating a three-step flow with modals and needs to select the main buttons for the "Continue", "Cancel", and "Back" actions. Which set should be chosen to adhere to the Salesforce Design System guidelines for button usage?
Answer: B
Explanation:
The correct answer is B. Neutral button for "Cancel" and "Back"; Brand button for "Continue". This is the configuration identified by the uploaded UX Designer study guide. Button hierarchy communicates the relative importance of available actions. In this scenario, Continue advances the user through the primary three-step process, making it the principal action within the modal. It should therefore receive the visually prominent Brand treatment. Back and Cancel are secondary actions. Back reverses navigation within the flow, while Cancel exits or abandons the current interaction. Giving both actions the same visual prominence as Continue would weaken the action hierarchy and increase the possibility of users selecting the wrong control.
Option A incorrectly emphasizes Cancel alongside Continue. Option C makes all three controls primary, effectively eliminating visual prioritization entirely. The SLDS design principle is that visual emphasis should correspond to action priority. A modal or flow should normally provide an obvious primary action while secondary navigation or dismissal controls use less prominent styling. This improves scanability, predictability, and task completion. Therefore, using a Brand button for Continue and Neutral buttons for Back and Cancel provides a clear and consistent interaction hierarchy.
Study Guide reference/topics: SLDS buttons, Brand button, Neutral button, action hierarchy, modal design.
NEW QUESTION # 124
Which is not a requirement in design principle?
Answer: A
Explanation:
The uploaded study guide gives B. Tangible as the correct answer. The question wording and capitalization are preserved from the source.
Within the accessibility-oriented terminology used elsewhere in the guide, Robust and Perceivable are recognized accessibility principles. "Tangible" is not presented as part of that principle set, so it is the item that does not belong.
Perceivable concerns ensuring that information and interface content can be presented in ways users can perceive. Earlier material in the same guide links perceivability to providing content in formats that can be transformed or accessed in different ways.
Robust also appears in the guide's WCAG-focused material, where it is listed alongside Understandable and Operable.
Option B, Tangible, therefore differs from the terminology used by the guide for digital-accessibility design requirements.
This item is written very briefly in the source, so its intended distinction is best understood by comparing the terminology against the accessibility principles established elsewhere in the same question bank rather than expanding it into a different framework.
For this supplied study guide, the keyed answer is unambiguously B.
Study Guide reference/topics: Accessibility principles, Robust, Perceivable, UX Fundamentals.
NEW QUESTION # 125
Cloud Kicks (UC) has begun a new project to update its Experience Cloud site. CK know the interface needs improvement and wants its Designer to conduct an independent audit of its current website.
Which activity should the designer perform?
Answer: A
Explanation:
An expert review is an activity that a designer can perform to conduct an independent audit of a current website. An expert review is a method of evaluating the usability and user experience of a website by applying established principles, guidelines, and heuristics. An expert review can help identify the strengths and weaknesses of a website, as well as provide recommendations for improvement. An expert review can be done by one or more experts, who can be internal or external to the organization. An expert review can be done at any stage of the design process, but it is especially useful before launching a new or redesigned website, or when there is a need to assess the current state of a website. [UX Designer Certification Prep: User Research], [UX Designer Certification Prep: User Testing and Evaluation] Card sorting, task analysis, and prototype testing are not activities that a designer can perform to conduct an independent audit of a current website. Card sorting is a method of organizing and labeling information for a website, based on how users group and name the content. Task analysis is a method of understanding and documenting the goals, tasks, and steps that users perform on a website. Prototype testing is a method of evaluating the functionality and usability of a website by having users interact with a mock-up or a simulation of the website. These methods are useful for creating or improving a website, but they are not suitable for auditing a website without involving the users. [UX Designer Certification Prep: User Research], [UX Designer Certification Prep: User Testing and Evaluation][UX Designer Certification Prep: User Research], [UX Designer Certification Prep: User Testing and Evaluation]
NEW QUESTION # 126
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