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CIPS L4M8 Exam Syllabus Topics:

SectionObjectives
Contracting and Legal Principles- Contract management
  • 1. Performance measurement
    • 2. Dispute resolution and remedies
      - Contract formation
      • 1. Key elements of contracts
        • 2. Terms and conditions
          Risk, Ethics and Sustainability- Procurement risk management
          • 1. Risk identification and mitigation
            • 2. Supply chain disruptions
              - Ethical and sustainable procurement
              • 1. Sustainable sourcing practices
                • 2. Corporate social responsibility
                  Procurement Process and Sourcing- Supplier selection and evaluation
                  • 1. Supplier appraisal techniques
                    • 2. Pre-qualification and tendering
                      - Sourcing strategies
                      • 1. Make or buy decisions
                        • 2. Outsourcing and insourcing approaches
                          Procurement Technology and Innovation- Innovation in supply management
                          • 1. Automation and AI applications
                            • 2. Process optimisation
                              - Digital procurement tools
                              • 1. Data analytics in procurement
                                • 2. E-procurement systems
                                  Supplier Relationships and Performance- Performance improvement
                                  • 1. KPIs and measurement systems
                                    • 2. Continuous improvement approaches
                                      - Supplier relationship management
                                      • 1. Collaboration and partnership models
                                        • 2. Communication and governance
                                          Procurement and Supply Context- Role of procurement in organisations
                                          • 1. Organisational objectives and procurement contribution
                                            • 2. Stakeholder expectations and value delivery
                                              - External business environment
                                              • 1. Market conditions and supply markets
                                                • 2. Economic and regulatory influences

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                                                  CIPS Procurement and Supply in Practice 認定 L4M8 試験問題 (Q118-Q123):

                                                  質問 # 118
                                                  Explain with examples three differences between offers and invitation to treat.

                                                  正解:

                                                  解説:
                                                  An offer is created when one party communicates to another or to multiple parties that they wish to enter into a legal binding agreement in accordance with the terms stated, for example; a company in promotion advertising for buyers to buy one and get one free, an offer is a buying organization communicating to a supplier to supply X number of goods and be paid x amount upon delivery at company premises, an offer is when a football club proposes to pay X amount to a player if agrees to play for them for a month. An offer can be legally banded if accepted, whereas invitation to treat does not. An invitation to treat is just an invitation from one party to another to begin negotiations with the intention of creating an offer. If an offer is made without stating terms, this becomes an invitation to treat, for example, an invitation to treat is when a pharmacy displays a drug in its shelf. An invitation to treat can be linked to a request a buyer send to suppliers asking them for specific information.
                                                  * Refer to the question column for response


                                                  質問 # 119
                                                  Explain which factors should be considered when deciding the quantity of a product to order.

                                                  正解:

                                                  解説:
                                                  See the answer in explanation.
                                                  Explanation:
                                                  When reviewing supplier's response the procurement professional should consider the right quantity of product or service that has to be ordered at anytime as against the price to decide how to gain the best cost.
                                                  Factors to consider include the following
                                                  (1)Cost of inventory
                                                  (2) cost of insurance
                                                  (3) cost of transportation.
                                                  These three should be considered against price.
                                                  Note: Incoterms are versatile and procurement professionals should understand how they are ap-plied and what point the risk transfers from being the supplier's responsibility to being the buyer's responsibility. It is important to consult the ICC for the most recent definitions, but in the following questions (101-111) you can understand the rules.
                                                  Note: sharpen your knowledge on INCOTERMS. Please consider the following Objective Re-sponse questions


                                                  質問 # 120
                                                  What are the five stages in Tuckman's team Development model?

                                                  正解:

                                                  解説:
                                                  See the answer in explanation.
                                                  Explanation:
                                                  Tuckman's team development model depicts from where a team is formed to the various stages they might experience before the end where the objective is achieved and these includes.
                                                  1) Forming: here they are just being put together
                                                  2) Storming: conflict and competition begin to arise
                                                  3) Norming: here agreement and consensus is reached as roles and responsibility is clear.
                                                  4) Perform: They start carrying out the roles and responsibility
                                                  5) Adjourning: Task is complete and they are discharged


                                                  質問 # 121
                                                  Describe one qualitative and one quantitative measures of social impact for an organization with which you are familiar.

                                                  正解:

                                                  解説:
                                                  Information gathered in relation to social impact for an organization is both qualitative and quantitative.
                                                  Fullpower consult is a project/procurement training company that has gotten a measure of its social impact.
                                                  The qualitative measure of the organization is its stakeholders perception. Stakeholders knows that fullpower will do all it can to always give the best value for money.
                                                  Fullpower has the policies to give 10% of its profit share back to the community, by sponsoring free trainings for both professionals and vocational.
                                                  Addition
                                                  Qualitative and quantitative measures of social impact
                                                  Qualitative
                                                  Stakeholder perception
                                                  Reputation
                                                  Good Ethical practice
                                                  Benefit to the economy
                                                  Quantitative
                                                  20% Reduction in emission
                                                  Amount of funding donated
                                                  Amount of train courses delivered
                                                  Percentage of Resources Replaced
                                                  *
                                                  Refer to the question column for response


                                                  質問 # 122
                                                  Maximum Score: 25
                                                  Explain the elements that Lucie should include in her analysis based on whole-life asset management.
                                                  (25 marks)
                                                  Water Works Limited
                                                  11
                                                  Water Works Limited is the regulated public authority for the provision of clean and waste water services in the Southern region. The procurement manager, Lucie James, has been asked to review the contract for the supply of vehicles across Water Works ' ten regional offices. The vehicles are currently hired from Vehicle Press, but several vehicle breakdowns have created operational issues on Water Works sites. There are currently 200 vehicles in the fleet. Some of these are now several years old and running costs are increasing.
                                                  Lucie reviewed the contract with Vehicle Press and is aware that the expiry date of the contract is at the end of the current year. Water Works has the option to extend the contract. Lucie undertakes a review of Vehicle Press ' contract performance and the specification for vehicles, together with the number of vehicles that will be required in the future. Following this, Lucie presents the analysis of the options available to the operations director, Anna Cabo, in a procurement strategy report. Lucie ' s report presents the following three options;
                                                  1. Extend the contract with Vehicle Press Limited for the hire of the vehicles 2. Re-tender the contract to the open market for the provision of hired vehicles Purchase the vehicles instead of hiring them from the open market.
                                                  3.
                                                  3. Purchase the vehicles instead of hiring them from the open market. Anna ' s decision is to progress with option three to purchase the vehicles, as there are capital funds available for strategic purchases in the current year. To proceed, Anna must generate a business case for presentation to the senior leadership team. Anna asks Lucie to prepare a detailed whole life asset management analysis for the provision of the vehicles to support her business case.

                                                  正解:

                                                  解説:
                                                  See the answer in explanation below.
                                                  Explanation:
                                                  3. Explain the elements that Lucie should include in her analysis based on whole-life asset management.
                                                  (25 marks)
                                                  Whole-life asset management means evaluating the total cost and value of an asset over its full life , not just the initial purchase price. CIPS explains this as whole-life costing / total cost of ownership , covering acquisition, usage and end-of-life costs. ISO 55000 also states that asset management should consider assets over their life cycles to realise value for the organisation.
                                                  In Water Works' case, Lucie should include the following elements in her analysis of purchasing the 200 vehicles.
                                                  1. Initial acquisition costs
                                                  Lucie should first calculate the purchase price of the vehicles. This includes not only the price of each vehicle, but also delivery charges, registration, taxes, any fit-out requirements, signage, tracking systems and initial insurance. This is important because the capital cost will be high for a fleet of 200 vehicles, so the business case must show the full upfront investment rather than just the list price. CIPS notes that whole-life costing includes purchase price and acquisition cost .
                                                  2. Operating and running costs
                                                  A major element is the cost of operating the vehicles during their working life. Lucie should estimate fuel or energy costs, servicing, maintenance, repairs, tyres, road tax and insurance. This is especially relevant because the case states that some current vehicles are several years old and running costs are increasing . Therefore, Lucie should compare the likely running costs of new vehicles with the current hired fleet to show whether ownership offers better long-term value. CIPS identifies usage cost as a core part of total cost of ownership.
                                                  3. Reliability and performance
                                                  Lucie should assess how reliable the vehicles are expected to be over time. The case already mentions several breakdowns causing operational issues on Water Works sites. Therefore, her analysis should include the likely cost of breakdowns, lost productivity, missed site visits, delays to operations and possible emergency replacement vehicles. This is important because a cheaper vehicle may not represent best value if it is unreliable and disrupts service delivery. Whole-life asset management is about the value delivered over the asset life, not only cost. ISO guidance emphasises value, risk and outcomes across the lifecycle.
                                                  4. Maintenance strategy and support arrangements
                                                  Lucie should include how the vehicles will be maintained once purchased. For example, she should assess whether servicing will be outsourced, managed through manufacturer warranties, or supported by local garages across the ten regional offices. She should also consider the availability of spare parts and support response times. This matters because purchasing the fleet transfers more responsibility for asset upkeep to Water Works compared with hiring.
                                                  5. Asset life and replacement cycle
                                                  Another important element is the expected useful life of the vehicles. Lucie should estimate how long the vehicles will remain economically and operationally effective before replacement is needed. This should include mileage, intensity of use, operating conditions and likely deterioration. Since Water Works operates across ten regional offices, some vehicles may experience heavier use than others. A whole-life analysis should therefore include assumptions on replacement timing and fleet renewal planning.
                                                  6. Residual value and disposal value
                                                  Lucie should include the likely residual value of the vehicles at the end of their useful life. If Water Works owns the vehicles, they may be sold, traded in or auctioned. This means the organisation may recover some value at the end of the asset life. She should also include any disposal costs, such as decommissioning, collection, administration or environmentally compliant disposal. CIPS notes that whole-life costing includes end-of-life cost .
                                                  7. Financing and cost of capital
                                                  Although capital funds are available, Lucie should still consider the financial impact of tying up funds in vehicle ownership. The analysis should show whether using capital for vehicles represents best value compared with other strategic uses of funds. She may also include depreciation and the effect on budgets over time. This is important because purchasing assets creates a different financial commitment from hiring them.
                                                  8. Specification and fitness for purpose
                                                  Lucie should review whether the chosen vehicles meet operational needs. This includes vehicle size, load capacity, durability, fuel efficiency, suitability for site conditions and any specialist requirements for water service operations. A whole-life approach requires the asset to be fit for purpose, because a poor specification can increase maintenance costs and reduce operational value later in the lifecycle.
                                                  9. Risk analysis
                                                  Lucie should include risks associated with ownership. These may include unexpected repair costs, changes in fuel prices, asset obsolescence, poor resale values, non-availability of parts and the risk that operational needs change during the asset life. She should compare these ownership risks with the risks under hiring arrangements. ISO 55000 highlights that asset management should consider risks and opportunities throughout the lifecycle .
                                                  10. Sustainability and regulatory factors
                                                  As a regulated public authority, Water Works should also consider environmental and regulatory issues.
                                                  Lucie's analysis should include emissions, fuel efficiency, possible transition to lower-emission vehicles, compliance requirements and disposal obligations. This is relevant because public sector organisations are expected to consider long-term environmental impact as well as cost.
                                                  11. Whole-life comparison against hiring
                                                  Finally, Lucie should compare the total whole-life cost of buying against the alternatives of extending the current hire contract or re-tendering for hired vehicles . This comparison should include all acquisition, usage, maintenance and end-of-life costs, as well as service reliability and operational value. CIPS describes whole-life costing as an end-to-end cost estimate to support procurement decisions.
                                                  Conclusion
                                                  In conclusion, Lucie's whole-life asset management analysis should not focus only on the purchase price of the vehicles. It should include acquisition costs, operating costs, maintenance, reliability, useful life, replacement cycle, residual value, disposal costs, finance implications, specification, risk and sustainability considerations . By analysing all these elements, Lucie can show whether purchasing the fleet gives Water Works better long-term value than continuing to hire vehicles. This is the main purpose of whole- life asset management.


                                                  質問 # 123
                                                  ......

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