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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Agentforce AI | 8% | - Use cases and limitations - AI assistant configuration |
| Topic 2: Productivity and Collaboration | 10% | - Activities, tasks, and events - Email and calendar integration - Chatter configuration |
| Topic 3: Workflow/Process Automation | 15% | - Salesforce Flow - Automation best practices - Approval processes |
| Topic 4: Sales and Marketing Applications | 10% | - Forecasts and sales processes - Lead and opportunity management - Campaigns and products |
| Topic 5: Object Manager and Lightning App Builder | 20% | - Fields, relationships, and schema - Lightning record pages and components - Standard and custom objects - Lightning App Builder and page layouts |
| Topic 6: Service and Support Applications | 10% | - Entitlements and service contracts - Case management - Knowledge and support tools |
| Topic 7: Configuration and Setup | 15% | - Profile and permission sets - Company and org settings - Sharing model and access controls - User management and security |
| Topic 8: Data and Analytics Management | 17% | - Data import/export tools - Data security and quality - Reports and dashboards - Data validation and deduplication |
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NEW QUESTION # 198
The Client services and customer support teams share the same profile but have different permission sets. The Custom Object Retention related list needs to be restricted to the client services teamon the Lightning record page layout.
What should the administrator use to fulfil this request?
Answer: D
NEW QUESTION # 199
Cloud kicks intends to protect with backups by using the data by using the data export Service.
Which two considerations should the administrator remember when Scheduling the export?
Choose 2 Answers.
Answer: A,D
Explanation:
Explanation
To protect data with backups by using Data Export Service, two considerations that the administrator should remember when scheduling export are:
Data Backups are limited to weekly or monthly intervals depending on edition and license type Metadata backups must be run via a separate process such as Metadata API or change sets because Data Export Service only exports data (records) Metadata backups are not limited by sandbox refresh intervals. Data Export Service should be run from production orgs unless testing purposes require otherwise. References: https://help.salesforce.com/s/articleView?id=sf.data_export.htm&type=5
NEW QUESTION # 200
Sales reps at Cloud Kicks want to be notified when they have a high likelihood of winning an opportunity over $1,000,000.
Which feature meets this requirement?
Answer: C
Explanation:
Explanation
Big Deal Alerts are notifications that are sent to users when an opportunity reaches a certain amount, probability, or stage. They can be configured by administrators to alert sales reps or managers when they have a high likelihood of winning a big deal. Key Deals are a feature of Einstein Opportunity Scoring that shows the top opportunities based on their score and stage, but they do not send notifications. Activity Timeline is a component of Lightning Experience that shows the past and upcoming activities related to a record, but it does not notify users of big deals. Performance chart is a type of report chart that shows how well users or teams are performing against their goals, but it does not alert users of big deals. References:
https://help.salesforce.com/s/articleView?id=sf.forecasts3_big_deal.htm&type=5
NEW QUESTION # 201
Sales managers would like to know what could be implemented to surface important values based on the stage of the opportunity.
Which tool should an administrator use to meet the requirement?
Answer: A
NEW QUESTION # 202
Northern Trail Outfitters is using one profile for all of its marketing users, providing read-only access to the Campaign object. A few marketing users now require comprehensive edit access on Campaigns.
How should an administrator fulfil this request?
Answer: B
Explanation:
Explanation
Permission sets are used to grant additional permissions and access settings to individual users without changing their profiles or requiring a new profile to be created. You can use permission sets to extend users' functional access without changing their existing profiles. To meet the request of giving comprehensive edit access on Campaigns to a few marketing users who have read-only access by default, you need to create a permission set with edit access on Campaigns and assign it to those users. References:
https://help.salesforce.com/s/articleView?id=sf.perm_sets_overview.htm&type=5
NEW QUESTION # 203
......
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