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CompTIA 220-1201 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Virtualization and Cloud Computing11%- Cloud computing concepts
  • 1. Types of cloud services (IaaS, SaaS, PaaS)
    • 2. Virtualization basics
      Topic 2: Hardware25%- PC hardware components
      • 1. Storage devices and power systems
        • 2. Motherboards, CPUs, and memory
          Topic 3: Hardware and Network Troubleshooting29%- Troubleshooting methodology
          • 1. Common hardware failure diagnosis
            • 2. Network connectivity troubleshooting
              Topic 4: Mobile Devices15%- Mobile device hardware and components
              • 1. Smartphones and tablets configuration
                • 2. Mobile device accessories and connectivity
                  Topic 5: Networking20%- Network fundamentals
                  • 1. TCP/IP concepts
                    • 2. Wi-Fi standards and configuration

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                      CompTIA A+ Certification Exam: Core 1 Sample Questions (Q178-Q183):

                      NEW QUESTION # 178
                      A company will retire a legacy application in one year but wants to decommission the physical environment now. Which migration method is best?

                      Answer: A

                      Explanation:
                      CompTIA A+ emphasizes virtualization as an ideal solution during system phase-out or transition periods.
                      The correct approach here is a P2V (physical-to-virtual) conversion and hosting the server in an Infrastructure as a Service (IaaS) environment. This removes the need for physical hardware while still keeping the application operational for its final year. IaaS provides full control over OS and applications, making it suitable for legacy systems that cannot be rewritten.
                      Colocation (Option A) still requires physical hardware. PaaS (Option C) is inappropriate because PaaS requires rewriting or replatforming the application. Shutting down the server after a backup (Option D) makes the application immediately unusable.
                      Thus, the best method is to convert to a virtual machine and host it on IaaS.


                      NEW QUESTION # 179
                      A technician is troubleshooting a desktop PC that is plugged into a UPS. The PC loses the system date/time after every power outage. Which of the following should the technician do to resolve the issue? (Select two).

                      Answer: A,E

                      Explanation:
                      The system date/time is maintained by the CMOS battery when the PC is powered off. If this battery fails, time resets will occur. Additionally, since the system is connected to a UPS, ensuring the UPS is functioning correctly (i.e., the backup power source) is essential.


                      NEW QUESTION # 180
                      A technician is troubleshooting an all-in-one laser printer that prints a vertical line when making copies and scans. When users print or receive faxes, the output from the printer is correct. Which of the following should the technician examine to determine the cause of the issue?

                      Answer: B

                      Explanation:
                      A scratch or debris on the feeder's glass or its rollers will show up as a vertical line on any copy/scan, while outgoing prints (which use the drum and toner path) remain unaffected.


                      NEW QUESTION # 181
                      A technician receives several complaints from the same office about VoIP calls sounding broken up, being difficult to hear, and having lagging audio. The technician arrives on-site and runs an internet speed test on several wired and wireless computers. Internet speed seems normal throughout the office. Which of the following should the technician do to fix the call issues?

                      Answer: C

                      Explanation:
                      VoIP traffic is highly sensitive to latency, jitter, and packet loss, even when overall internet bandwidth appears sufficient. According to CompTIA Core 1 (220-1201) networking and VoIP troubleshooting objectives, normal speed test results do not guarantee good VoIP performance because speed tests measure throughput, not real-time traffic prioritization.
                      In this scenario, users experience choppy audio and lag, which are classic symptoms of voice packets competing with regular data traffic during periods of network utilization. Enabling Quality of Service (QoS) on the router allows the network to prioritize VoIP traffic over less time-sensitive data such as web browsing, file downloads, or streaming. This ensures voice packets are transmitted with minimal delay, improving call clarity and reliability.
                      Configuring PoE only supplies power to VoIP phones and does not affect call quality. Changing wireless encryption standards does not resolve latency or prioritization issues. MAC address filtering is a security feature and has no impact on VoIP performance.
                      CompTIA emphasizes QoS as a key solution for resolving VoIP performance issues in environments where bandwidth exists but voice traffic is not properly prioritized.
                      References:CompTIA A+ Core 1 (220-1201) Official Study Guide - VoIP Technologies, QoS, and Network Performance


                      NEW QUESTION # 182
                      A technician checks a RAID 5 array and sees a S.M.A.R.T. alert on one disk, but the array still shows healthy. What should the technician do next?

                      Answer: B

                      Explanation:
                      A S.M.A.R.T. (Self-Monitoring, Analysis, and Reporting Technology) alert indicates a physical hardware-level issue with the drive, suggesting it is likely to fail in the near future. While the RAID
                      5 array is currently still healthy (operating in a degraded state with one potential failure that hasn't fully manifested yet), the predictive failure alert means the drive must be replaced as a proactive measure. The data on the drive can be rebuilt onto a new, healthy drive using the parity and data from the remaining disks in the array.


                      NEW QUESTION # 183
                      ......

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