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Salesforce Sales-Con-201 Exam Syllabus Topics:

SectionWeightObjectives
Lead Management12%- Lead qualification and conversion
- Lead scoring and routing
Sales Cloud Configuration16%- Sales processes and workflows
- Sales Cloud features and customization
Practical Application of Sales Cloud Expertise33%- Sales Cloud implementation strategies
- Customer success and solution delivery
- Scalability and maintainability
Account and Contact Management12%- Contact management best practices
- Account hierarchy and relationships
Sales Cloud Analytics10%- Sales metrics and KPIs
- Reports and dashboards for sales
Opportunity Management17%- Forecasting and quota management
- Opportunity stages and pipeline management

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Salesforce Certified Sales Cloud Consultant Sample Questions (Q89-Q94):

NEW QUESTION # 89
Cloud Kicks has 300,000 account records and 16 million invoices in a custom object with a master-detail relationship to the Account. End users have stated that each account record takes a long time to display. What should the consultant do to reduce the amount of time it takes to load pages and increase adoption?

Answer: C


NEW QUESTION # 90
Northern Trail Outfitters had issues with its last two Salesforce deployments, both of which caused system downtimes that exceeded planned estimates. The CIO asked a consultant to develop a Risk Register to identify and mitigate these types of issues with future deployments.
The CIO asked the consultant to log the two previously known issues as a starting point for the register. In which Risk category do these system downtime issues fall?

Answer: B


NEW QUESTION # 91
Cloud Kicks (CK) is starting to plan its first Salesforce Release. CK would like to put together a comprehensive preview of the release to communicate the upcoming changes and new features to the leadership team, stakeholders, and end users. CK has asked a consultant for guidance.
Which option should the consultant recommend?

Answer: A


NEW QUESTION # 92
The project at Universal Containers is almost finished and now it is time to test the changes and updates that have been made before go-live. Partial and Full sandboxes are unavailable. Where should the consultant recommend testing be conducted?

Answer: C


NEW QUESTION # 93
A sales rep owns an opportunity and can view the associated account, but is unable to view contacts on that account.
What should the consultant recommend to allow Account owners to selectively share an Account's Contacts with Opportunity owners?

Answer: A

Explanation:
To allow account owners to selectively share contacts with opportunity owners, adding Opportunity owners to the Account Team and configuring Contact sharing is the recommended approach. Here's why:
* Account Team Access and Sharing: By adding the opportunity owner to the Account Team, the account owner can control access and selectively share related records, such as Contacts. Configuring Contact sharing settings allows the account owner to determine which contacts should be visible to opportunity owners.
* Granular Sharing Controls: Using Account Teams with Contact sharing settings provides the necessary flexibility to control access at a more detailed level, ensuring that opportunity owners can see relevant contacts as needed.
* Salesforce Best Practices: Salesforce recommends using Account Teams to manage record-level access for related records, providing targeted access to essential information.
In summary, adding Opportunity owners to the Account Team and configuring Contact sharing (Option B) is the best solution to allow selective sharing of contacts associated with accounts.


NEW QUESTION # 94
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