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NHA Phlebotomy-Technician Exam Syllabus Topics:

SectionObjectives
Patient Preparation- Explaining procedures and obtaining consent
- Site selection and preparation
- Patient identification and communication
Safety and Compliance- Infection control and PPE usage
- Needlestick prevention and biohazard disposal
- OSHA standards and safety protocols
Specimen Processing and Handling- Labeling and documentation
- Quality control and rejection criteria
- Specimen transport and storage
Professional Practice- Communication and professionalism
- Ethics and patient confidentiality (HIPAA)
Specimen Collection- Order of draw and tube handling
- Capillary puncture procedures
- Venipuncture techniques

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NHA Phlebotomy Technician Certification Exam (CPT) Sample Questions (Q80-Q85):

NEW QUESTION # 80
Which of the following actions should a phlebotomist take when transporting specimens to an outside laboratory?

Answer: D

Explanation:
The phlebotomist should use appropriate leakproof transport packaging when specimens are transported to an outside laboratory. Specimen transport must protect the patient sample, courier, laboratory personnel, and documentation from leakage, breakage, contamination, and temperature-related instability. Requisitions should be kept separate from the specimen container, usually in an outer pouch, so paperwork is not contaminated if leakage occurs. Removing labels is never acceptable because identification must remain intact from collection through testing. Freezing all specimens is incorrect because temperature requirements are test-specific; freezing some specimens can destroy cells, alter analytes, or make the sample unsuitable. Proper transport includes correct labeling, biohazard identification, absorbent material when required, secure closure, upright positioning when appropriate, and compliance with time, light, and temperature requirements. The phlebotomist must know the difference between routine transport, chilled transport, frozen transport, and protected-from-light transport. Reference topics: Processing Specimens; specimen transport; leakproof packaging; biohazard handling; specimen integrity.


NEW QUESTION # 81
Which of the following agencies is responsible for setting guidelines for bloodborne exposure incidents?

Answer: A

Explanation:
The Occupational Safety and Health Administration is responsible for workplace safety regulation, including requirements related to bloodborne pathogen exposure. In phlebotomy, bloodborne exposure incidents include needlesticks, blood splashes, mucous membrane exposure, and contact with non-intact skin. OSHA's Bloodborne Pathogens Standard requires employers to maintain exposure control plans, provide training, use engineering controls such as safety needles and sharps containers, support appropriate PPE, and establish procedures for exposure reporting and follow-up. CMS is primarily linked to Medicare, Medicaid, and healthcare payment/quality oversight, not direct bloodborne exposure incident standards. The FDA regulates medical devices, drugs, biologics, and related safety approvals. CLIA governs laboratory testing quality standards, not occupational blood exposure response. The option wording on the screen says "Occupational Safety of Health Administration," but the correct agency is OSHA: Occupational Safety and Health Administration. NHA CPT safety content includes OSHA, bloodborne pathogens, sharps disposal, biohazards, exposure control protocols, needlestick reporting, and workplace safety regulations. Reference topics: Safety and Compliance; OSHA; Bloodborne Pathogens Standard; exposure control protocols.


NEW QUESTION # 82
A phlebotomist is collecting from a patient under droplet precautions. Which of the following PPE is most directly indicated?

Answer: C

Explanation:
A surgical mask is most directly indicated for droplet precautions. Droplet precautions are used for organisms transmitted through respiratory droplets generated by coughing, sneezing, or talking. The mask helps protect the phlebotomist's nose and mouth from exposure at close range. A lead apron is used for radiation protection and has no role in droplet isolation. A sterile gown alone does not protect the respiratory mucosa and is not the primary droplet precaution. Shoe covers alone do not address droplet transmission. Depending on facility signage and procedure risk, additional PPE such as eye protection, gown, or gloves may be required, but from the options given, a surgical mask is the key droplet precaution. The phlebotomist should check isolation signs before entering, bring only necessary supplies, perform hand hygiene, wear PPE correctly, and remove PPE safely before leaving. This item tests transmission-based precaution matching: contact, droplet, airborne, and protective isolation are not interchangeable. Reference topics: Safety and Compliance; droplet precautions; PPE; isolation signage; infection control.


NEW QUESTION # 83
Which of the following actions should a phlebotomist take if a patient develops a rapidly forming hematoma during venipuncture?

Answer: C

Explanation:
If a rapidly forming hematoma develops, the phlebotomist should remove the needle and apply pressure. A hematoma occurs when blood leaks into surrounding tissue, often because the needle has gone through the vein, partially exited the vein, or the vein wall has been injured. Continuing the collection can worsen bleeding, increase pain, and compromise the specimen. Asking the patient to pump their fist increases venous pressure and can worsen leakage or alter some test results. Inserting the needle deeper is unsafe because it may worsen vessel injury or strike nearby structures. The correct response is to release the tourniquet, remove the needle, activate the safety device, apply firm pressure, and monitor the site. A bandage should be applied only after bleeding has stopped. The phlebotomist should document or report the complication according to facility policy and avoid recollecting from the affected site. Reference topics: Routine Blood Collections; hematoma; venipuncture complications; needle removal; post-procedure care.


NEW QUESTION # 84
From which of the following sites should a phlebotomist take a capillary collection from a 3-year-old child?

Answer: A

Explanation:
For a 3-year-old child, the correct capillary collection site is the middle finger. Finger puncture is appropriate for older infants and children when the finger pad is sufficiently developed, commonly using the middle or ring finger on the palmar surface. Heel puncture is primarily used for infants, especially newborns, because the recommended medial or lateral plantar heel area provides a safer capillary site before the fingers are large enough. The antecubital fossa is used for venipuncture, not capillary puncture. The vastus lateralis is an intramuscular injection site, not a blood collection site. Proper capillary technique requires warming if needed, cleaning and drying the site, using an appropriate-depth lancet, wiping away the first drop when required, avoiding excessive squeezing, and collecting in the correct order. In a child, site choice must protect bone, nerves, and tissue while obtaining an adequate specimen. Reference topics: Routine Blood Collections; dermal puncture; pediatric capillary collection; site selection; microcollection safety. NHA CPT content includes dermal puncture procedures and capillary collection site selection.


NEW QUESTION # 85
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