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NEW QUESTION # 88
The audit lifecycle describes the ISO 19011 process for conducting an individual audit.
Which two of the following are part of conducting the audit activities?
Answer: C,D
Explanation:
According to ISO 19011:2018 Clause 6.4.3 (Conducting audit activities):
Conducting audit activities includes:
Holding opening meetings (A).
Collecting and verifying information.
Generating audit findings.
Determining audit conclusions (F).
Assigning work (B) and determining feasibility (E) occur during audit planning.
Report distribution (C) and corrective action verification (D) occur after audit completion.
Reference: ISO 19011:2018 Clause 6.4.3.
NEW QUESTION # 89
You are starting the opening meeting of an unannounced audit of MX, a spare parts supplier of ABC; you are an external consultant who regularly performs second-party audits for ABC.
MX's Production Manager seems to be quite surprised. He says:
PM: I do not understand what you are doing here. I am fully aware that our contract with ABC includes unannounced audits, but under the condition that ABC keeps placing orders to MX. In the last 12 months, after ABC's last audit, we did not get any orders. So, what are you planning to see?
You: ABC gave me a list of external providers to audit 10 months ago. I am just following the plan. I think that I can audit the production processes of whatever product you are manufacturing.
PM: Sorry, Sir. You should audit our processes when we are manufacturing products for ABC. So, therefore, I propose to close the meeting right now.
What would you say?
Answer: C
Explanation:
The correct answer is C .
This is a second-party audit , where the auditor is acting on behalf of ABC, the audit client. The auditee, MX, is challenging the auditor's right to continue because the contractual condition for unannounced audits may no longer apply if ABC has not placed orders in the last 12 months.
In this situation, the auditor should not insist on carrying out the audit and should not continue without confirming the contractual authority and agreed audit scope. The correct professional response is to pause the meeting and contact the relevant ABC representative, such as the Purchasing Manager or audit programme contact, to clarify the contractual basis for the audit.
C is correct because it respects the auditee's concern, avoids escalating conflict, and seeks clarification from the audit client before proceeding.
The other options are weaker:
A may be appropriate later if the audit cannot proceed, but the first action should be to clarify the contract with ABC.
B may escalate internally within MX, but the issue concerns ABC's contractual audit rights, so ABC must clarify it.
D is inappropriate because an auditor should not force an audit when the authority, scope, or contractual basis is in dispute.
Therefore, the best response is C. Can we have a break? I will contact ABC's Purchasing Manager to clarify the contract.
NEW QUESTION # 90
When an organisation needs to determine the resources required for the internal audit programme, which one of the following issues does not impact the achievement of its intended results?
Answer: D
Explanation:
Under ISO 19011:2018 Clause 5.4.5 (Determining audit programme resources), the individual(s) managing the audit programme must allocate appropriate resources to ensure the execution and achievement of the programme ' s intended objectives. Standard resource considerations include logistics, auditor competence, infrastructure, and access to relevant documentation.
Option D is correct because the " availability of the results of previous management reviews " is an input used to establish audit priorities, scope, and risk-based planning-not a operational resource constraint that restricts or impacts the capacity to execute the audit programme itself.
Conversely, Option A directly impacts resources because lack of access to documented information (e.g., procedures, records, or digital archives) hinders evidence collection and auditor efficiency. Option B represents a fundamental resource requirement, as the availability of qualified auditors and specialized technical experts determines audit feasibility and coverage. Option C is a critical logistical resource consideration, especially for global or multi-site organizations, as operating across different time zones affects scheduling, auditor travel/shift allocation, and communication infrastructure during remote or on-site auditing activities.
References: ISO 19011:2018 Clause 5.4.5 (Determining audit programme resources), Clause 5.4.2 (Establishing audit programme objectives), and CQI-IRCA ISO 14001 Lead Auditor Curriculum (Audit Programme Resource Allocation).
NEW QUESTION # 91
A huge public library established an EMS following the requirements of ISO 14001, which was third-party certified 10 years ago. You are performing the second surveillance audit of the third certification cycle. The audit plan included an audit to the Director as the last interview before the closing meeting.
During the interview with the Director, you audit clause 6.2 (Objectives and planning to achieve them). The dialogue is as follows:
You: Could you please tell me which were the environmental objectives defined for last year and show evidence of their achievement?
Director: Yes. We had defined three objectives. As you can see from our Annual Plan, one of them was to separate our waste in four categories: paper, plastics, metals, food - before, we had only three (plastic and paper were disposed together). We developed an Action Plan to achieve this objective.
Which six of the questions would you ask related to the Action Plan?
Answer: C,E,F,H,I,J
NEW QUESTION # 92
Just before the closing meeting of a third-party audit, the audit team leader is invited to a meeting with the EMS Manager.
He tells the audit team leader that a member of the audit team was seen taking videos on the factory floor using his mobile phone and wants him suspended from the closing meeting with any nonconformities raised by him rescinded.
When asked about this, the auditor said that he had obtained permission from the Production Manager who was escorting him around.
Select three options of how the audit team leader might respond to the EMS Manager.
Answer: A,B,E
Explanation:
The correct responses are A, B and C .
This situation relates to audit confidentiality, professional conduct, audit evidence control, and closing meeting management . The audit team leader should respond calmly, investigate the concern, and avoid automatically withdrawing valid findings simply because the auditee objects to the method used to collect some evidence.
A is correct because nonconformities should not be rescinded if they are supported by valid audit evidence from other sources. Audit findings must be based on objective evidence. If the same nonconformities are supported by interviews, records, observations, or other evidence apart from the videos, they can still be presented at the closing meeting.
B is correct because the audit team leader should investigate the situation with the auditor. The team leader needs to understand why videos were taken, whether this was an agreed or acceptable audit method, what permission was obtained, and whether confidentiality or site rules were breached.
C is correct because the auditor states that permission was obtained from the Production Manager who was escorting him. The team leader can explain this to the EMS Manager and offer a practical control by deleting the videos after they are no longer needed for the closing meeting, provided this aligns with certification body procedure and client confidentiality requirements.
D is incorrect because auditors do not have a general automatic right to take videos for reports. Recording or photographing during an audit should be controlled, agreed, and subject to confidentiality and information security requirements.
E is incorrect because immediately removing the auditor and deleting all videos is excessive unless an investigation confirms serious misconduct. The audit team leader should first establish the facts and determine whether the audit evidence remains valid.
Therefore, the three best responses are A, B and C .
NEW QUESTION # 93
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