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| Section | Objectives |
|---|---|
| Topic 1: Audit Planning and Preparation | - Audit program and audit plan development - Document review and checklist preparation |
| Topic 2: Environmental Management Systems (EMS) Principles | - Context of the organization and interested parties - Fundamental EMS concepts and terminology - ISO 14001 structure and PDCA model |
| Topic 3: Audit Principles and Standards | - Audit principles, ethics, and auditor competencies - ISO 19011 guidelines for auditing management systems |
| Topic 4: ISO 14001 Requirements | - Leadership and environmental policy - Support and operational control - Performance evaluation and continual improvement - Planning (risks, opportunities, environmental aspects) |
| Topic 5: Audit Execution | - Interview techniques and sampling methods - Collecting and verifying audit evidence - Opening meeting and audit communication |
| Topic 6: Audit Reporting and Follow-up | - Nonconformity identification and classification - Corrective actions and follow-up audits - Audit report preparation |
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NEW QUESTION # 45
A chemical organisation has a plant at which they have to clean several vessels 4-5 times per day, and during the process, they release for 5-10 minutes some water vapor with a strong acid smell.
You are the audit team leader and are auditing the plant, as part of a second-stage initial certification audit.
When auditing the environmental aspects register, you see that the emission of that acid vapor has not been evaluated as a significant aspect. You raise a nonconformity.
At the closing meeting, only two people are present: the Health & Safety supervisor and a sales analyst, neither of whom has participated in the audit.
You: Good evening, could you please inform the managers that we are ready to start with the closing meeting?
H & S Supervisor: Good evening. We are sorry to inform you that the Sales Manager was involved in a serious car accident, and the General Manager and the Environmental Manager have had to leave urgently to attend the emergency.
Sales Analyst: They have asked us to listen to what you need to say and to sign whatever we need to sign.
However, the Environmental Manager said that he will not accept the nonconformity related to the acid smell and requests you not to include it in the audit report. Here is a note in which he explains why.
Which one of the following would be your preferred response to the final comment made by the Sales Analyst?
Answer: A
Explanation:
In accordance with ISO 19011:2018 Clause 6.4.9 (Conducting the closing meeting) and ISO/IEC 17021-1 Clause 9.4.7, the lead auditor is responsible for presenting audit conclusions and findings clearly. When diverging opinions or objections arise regarding an audit finding, the audit team leader must attempt to resolve the disagreement based on objective evidence; if unresolved, the auditee ' s objection or dissenting opinion must be explicitly documented within the final audit report.
Option D is correct because the lead auditor must maintain audit independence, uphold the evidence-based finding, and fulfill reporting requirements by including the nonconformity in the final audit report while formally noting the Environmental Manager ' s written concern or objection.
Option A is incorrect because delaying the formal presentation or audit reporting workflow to seek informal phone calls undermines established closing meeting procedures. Option B is incorrect because compromising or altering nonconformity wording without new objective evidence violates audit integrity principles. Option C is incorrect because the audit team leader possesses the delegated authority to finalize audit findings without suspending the audit process to seek instructions from certification body management.
References: ISO 19011:2018 Clause 6.4.9 (Closing meeting), ISO/IEC 17021-1:2015 Clause 9.4.7 (Audit report content), and CQI-IRCA ISO 14001 Lead Auditor Curriculum (Closing Meeting Protocols and Unresolved Disputes).
NEW QUESTION # 46
An internal auditor of a manufacturer of aluminium products for the car industry raised a nonconformity against section 6.2.2 of ISO 14001 in Report IA202. The nonconformity (NC3) stated:
"Top management has not analysed why none of the environmental objectives set for the last year have been met." A third-party auditor reviewing the internal audit process came across the nonconformity and found that no corrective action was documented. The EMS Manager confirmed no action had been taken, but added he expected a number of objectives to be achieved in the next three months so there was no need for further action. He explained in confidence that the organisation was fighting a takeover bid and resources for environmental projects had been cut.
From the information, select three non-conformities options that the auditor could raise to ISO 14001.
Answer: B,C,F
NEW QUESTION # 47
You are leading a recertification audit of XM, a manufacturer of cosmetics products. After the initial certification, XM moved to another site.
After the opening meeting, you are visiting the new site with the production manager (PM). The dialogue is as follows:
You: It seems that you are doing some work in the right-hand corner of the site.
PM: Yes, when we moved to this site, there was a very old, three-stories high building; it was almost empty, and we decided to demolish it and to build a new office for the administrative personnel. DEMO services are doing the job, which is almost over.
You: Do you know what the old building was used for?
PM: I was told that it was a warehouse for chemical storage, including a laboratory and toilets for the personnel. It had also a chimney, I do not know what for.
You: Did you consider it necessary to refer to some parts of the EMS for this work?
PM: No, we were busy moving all equipment and materials to the new site, we did not have time to care about something that was going to disappear.
Which four audit trail issues would you follow?
Answer: A,C,E,F
Explanation:
According to ISO 14001:2015:
Clause 6.1.2 & 6.1.4 (Environmental aspects and planning actions): demolition impacts must be identified and controlled (C).
Clause 8.1 (Operational planning and control): control of outsourced processes (supervision and contract requirements) (B, E).
Clause 9.1.2 (Compliance obligations): regulatory approvals for demolition (H).
The subcontractor's internal policies (A, D, F, G) are generally not part of XM's EMS obligations.
Reference: ISO 14001:2015 Clauses 6.1.2, 6.1.4, 8.1, 9.1.2.
NEW QUESTION # 48
You are conducting a Stage 2 certification audit of Fitalot, a pharmaceutical organisation manufacturing vitamins and other healthcare medicines. In a separate area at the centre of their large site, a supplier produces oxygen that is piped directly into the manufacturing processes of Fitalot. They also deliver oxygen in bulk tankers to other customers. When you review the environmental aspects register, you find that the only environmental aspect recorded for this arrangement relates to the heavy goods vehicles of the supplier transiting the site.
You ask the EMS Manager about the environmental consequences of this arrangement for Fitalot and are told that they are not significant, since the supplier provides its own services for water, sewage, waste, and energy.
The EMS Manager tried unsuccessfully to communicate with the supplier, who is located inside the Fitalot site. He said they were outside the scope of the EMS and therefore never audited.
After gathering more evidence, you note down findings against several clauses of ISO 14001. Determine which three of the findings stated are major nonconformities.
Answer: B,D,H
Explanation:
In accordance with ISO 14001:2015 and ISO/IEC 17021-1 requirements, a major nonconformity represents a total breakdown or significant absence of a required management system process that compromises the integrity or capability of the EMS to achieve its intended outcomes.
* Option B (Clause 4.3 Scope of the EMS): Artificially excluding a core, high-risk production activity operating physically within the center of the organization ' s site boundary directly violates Clause 4.3 boundaries and authority requirements, constituting a systemic scope omission (Major Nonconformity).
* Option D (Clause 9.2.2 Internal Audit Programme): Completely excluding on-site supplier operations directly supplying critical raw materials from the internal audit programme represents a breakdown in monitoring and evaluation governance under Clause 9.2 (Major Nonconformity).
* Option H (Clause 6.1.2 Environmental Aspects): Failing to identify and document environmental aspects and associated impacts for on-site chemical manufacturing operations that Fitalot controls or influences constitutes a total absence of aspect risk evaluation for primary processes (Major Nonconformity).
Conversely, Option A is factually false per the scenario (truck transit aspects were recorded). Option C is invalid because ISO 14001 does not mandate that contractor policies mirror the host company ' s policy.
Options F and G reflect localized operational communication issues rather than major systemic breakdowns.
References: ISO 14001:2015 Clauses 4.3 (Determining scope), 6.1.2 (Environmental aspects), 9.2.2 (Internal audit programme), ISO/IEC 17021-1 Clause 9.4.5, and CQI-IRCA ISO 14001 Lead Auditor Curriculum (Grading Nonconformities).
NEW QUESTION # 49
An organisation has the following environmental policy document displayed in the reception area:
" This organisation is committed to providing electric cables to customers ' requirements, in accordance with environmental regulations for their manufacture, use and disposal. The organisation will strive to increase the environmental awareness of its personnel, suppliers, subcontractors and interested parties. Continual environmental improvement is a permanent objective of the organisation. This policy shall be communicated to all employees with the opportunity for them to seek clarification where required. Where required the policy shall be communicated to all interested parties. " Referring to the above policy statement, select three options for which the organisation is meeting ISO 14001 requirements.
Answer: B,C,F
NEW QUESTION # 50
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