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SAP C-FSM-2601 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Integrations<8%- End-to-end integration scenarios
- Integration with SAP and third-party systems
Topic 2: Analytics and Reports<10%- Generate and interpret reports for decision-making
- Access and use reporting tools
Topic 3: Architecture and Administration11% - 20%- Company settings, permissions, and business rules configuration
- Architectural components of SAP FSM
Topic 4: Customer Self-Service<8%- Self-service portal and process flow
- Service request creation and execution
Topic 5: Planning and Dispatching11% - 20%- Features of planning and dispatching module
- Create, assign, and manage service calls and resources
Topic 6: Smartforms8% - 12%- Create and manage Smartform templates
- Features and use cases of Smartforms
Topic 7: Master Data Management<10%- Create, maintain, and integrate master data
- Components and data model of MDM
Topic 8: Mobile SAP Field Service Management Application11% - 20%- Features and capabilities of mobile app
- Accept, execute, and close service calls
Topic 9: Crowd Workforce<8%- Manage crowd workforce assignments
- Concept and benefits of Crowd Service

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SAP Certified - SAP Field Service Management Sample Questions (Q61-Q66):

NEW QUESTION # 61
What challenges do businesses face that SAP aims to address with its transformation journey?
There are two correct answers.

Answer: C,E


NEW QUESTION # 62
Select some of the Application Programming Interfaces (APIs) that offer access to the data and functionalities of Field Service Management from external systems.
There are four correct answers.

Answer: A,C,D,E


NEW QUESTION # 63
What is the main tool in SAP Field Service Management for dispatchers?
Choose the correct answer.

Answer: B


NEW QUESTION # 64
What is the main goal of the SAP Business Suite in the context of digital transformation?
Choose the correct answer.

Answer: E


NEW QUESTION # 65
What can you do with CoreSQL?
Choose the correct answer.

Answer: C


NEW QUESTION # 66
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